Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported that the store manager is rude and unprofessional, leading to a negative atmosphere for both employees and customers.
Service Quality
Many reviews highlighted poor customer service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Several customers complained about cold, stale, or incorrectly prepared food, with specific mentions of items being missing or not made fresh.
Staff Performance
While some employees received praise for their friendliness and efficiency, many reviews noted a lack of staff engagement and professionalism.
Location Problems
The location is often described as understaffed and having bizarre hours, contributing to a frustrating customer experience.
BB
Blerdwords
Feb 11, 2026
4.0
Good stop for drive thru lunch
MS
Maddy Stacks
Jan 21, 2026
1.0
The store manger she was a short african American is very rude to her works & dont know how to talk to people dont even see how people are willing to work under her i would quit my second just based off of how i saw her talking to her employees not only once but twice & she try to put on fake smiles but thats all just for show!
TG
Trevor gates
Jan 10, 2026
1.0
Came in with my wife for food but the way the store manager treats her workers is unacceptable we went to McDonald's instead
TG
Tracy gates
Jan 10, 2026
1.0
Cornesha the store manager needs to be looked into she's rude and VERY unprofessional to her employees and customers. I will take my business elsewhere.
JO
Jane OwO
Dec 18, 2025
5.0
There was a mix up with my order I didn't get some items and I understand they must of forgot it was late at night, but I was missing some items( I should of checked before I drove off) I believe it was the night shift manager that helped me out with ease( i dont remember his name i do apologize i think it started with the letter J and it was twice said) so I hope this gives enough information to identify him but hes very good person and made my day less stressful, so because of him and the team 5 stars.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for drive-through at Wendy's on West Hill Road?
The drive-through at Wendy's on West Hill Road is open daily from 10:00 AM to 8:00 PM.
Does the Wendy's at 1090 West Hill Road offer delivery and takeout options?
Yes, this Wendy's location offers delivery and takeout services.
Can I order Wendy's food through a mobile app or online?
Yes, you can order from Wendy's via their mobile app or online at https://order.wendys.com.
Is breakfast served at this Wendy's location?
Yes, breakfast is served. You can choose from breakfast combos, sandwiches, coffee, and sides.
What are the accepted payment options at Wendy's on West Hill Road?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I provide feedback or contact the Wendy's at 1090 West Hill Road?
You can contact the restaurant directly at (810) 235-0522 or provide feedback through Wendy's Customer Care team via their Contact page or satisfaction survey.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant via a nutrition information poster.
What nearby places of interest are close to Wendy's at 1090 West Hill Road?
Nearby places include Project Thirty6 Food Pantry & Clothing Closet - Hillside Church, First United Church, and Dort Financial Credit Union, which customers might visit before or after dining at Wendy's.
Is there a burger restaurant near Wendy's where I can try something different?
Yes, Burger Street USA is a nearby burger restaurant you might like to check out if you're looking for variety.
Are there any family services or doctors near Wendy's that visitors can access?
Yes, nearby medical services include Prime Pediatrics & Adolescents and Urological Services, convenient for families visiting the area.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: