Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.9
1,040 reviews
5 stars
253
4 stars
202
3 stars
136
2 stars
106
1 star
343
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold items, incorrect orders, and food safety concerns.
Staff Performance
While some employees received praise for their friendliness and efficiency, others were criticized for being unprofessional and inattentive.
Management Problems
Customers expressed dissatisfaction with management, citing poor handling of staff and customer service issues.
- TGTrevor gates2 days ago1.0Came in with my wife for food but the way the store manager treats her workers is unacceptable we went to McDonald's instead
- TGTracy gates2 days ago1.0Cornesha the store manager needs to be looked into she's rude and VERY unprofessional to her employees and customers. I will take my business elsewhere.
- JOJane OwODec 18, 20255.0There was a mix up with my order I didn't get some items and I understand they must of forgot it was late at night, but I was missing some items( I should of checked before I drove off) I believe it was the night shift manager that helped me out with ease( i dont remember his name i do apologize i think it started with the letter J and it was twice said) so I hope this gives enough information to identify him but hes very good person and made my day less stressful, so because of him and the team 5 stars.
- SMSuzi MitchellNov 22, 20255.0Clean friendly
- DKDawn KoscielniakNov 2, 20255.0They continue to improve. This location wasn't great for a little bit, but they made some changes and they are really following through and working hard. We just had a delicious fresh lunch that was on point. 10/10
Frequently Asked Questions About Wendy's
Is Westhill Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for drive-through at Wendy's on West Hill Road?
The drive-through at Wendy's on West Hill Road is open daily from 10:00 AM to 8:00 PM.
Does the Wendy's at 1090 West Hill Road offer delivery and takeout options?
Yes, this Wendy's location offers delivery and takeout services.
Can I order Wendy's food through a mobile app or online?
Yes, you can order from Wendy's via their mobile app or online at https://order.wendys.com.
Is breakfast served at this Wendy's location?
Yes, breakfast is served. You can choose from breakfast combos, sandwiches, coffee, and sides.
What are the accepted payment options at Wendy's on West Hill Road?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I provide feedback or contact the Wendy's at 1090 West Hill Road?
You can contact the restaurant directly at (810) 235-0522 or provide feedback through Wendy's Customer Care team via their Contact page or satisfaction survey.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant via a nutrition information poster.
What nearby places of interest are close to Wendy's at 1090 West Hill Road?
Nearby places include Project Thirty6 Food Pantry & Clothing Closet - Hillside Church, First United Church, and Dort Financial Credit Union, which customers might visit before or after dining at Wendy's.
Is there a burger restaurant near Wendy's where I can try something different?
Yes, Burger Street USA is a nearby burger restaurant you might like to check out if you're looking for variety.
Are there any family services or doctors near Wendy's that visitors can access?
Yes, nearby medical services include Prime Pediatrics & Adolescents and Urological Services, convenient for families visiting the area.