Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Flint Subway® Restaurant at 2455 W Hill Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.
Order Issues
Many customers reported problems with their orders, including incorrect items, missing ingredients, and long wait times.
Operational Hours
Several customers noted that the location frequently closed early or had inconsistent hours, leading to frustration.
Food Quality
While some customers praised the freshness and taste of the food, others reported issues with incorrect orders and unsanitary conditions.
Staffing Problems
Multiple reviews mentioned that the store often had insufficient staff, leading to slow service and overwhelmed employees.
KJ
Karlee Johnson
Jan 23, 2026
1.0
Tried to order online but soups are not available. So then I called to place an order, as my coworker is going there to get her meal, and i was told "Absolutely not. I have to place my order online". We'll how can I place online if you don't offer everything that is available online (yes they have soup, i asked)? 🤔 Guess I'll go to Jersey Mike's, at least they will take my order.
JK
John Knopp
Jan 11, 2026
2.0
Location used to be good but now its not the typical good quality Subway they claim to be. Subs will come squished or smashed. Staff doesn't care about anything so Rude, short with comments and just doesn't want your business.
MA
Megan Allen
Jan 10, 2026
1.0
Made an online order for pick up, went to go and get it but they said they didn’t have it. My fiancé went inside to show the confirmation and the worker stated the order had been picked up… if it did, it wasn’t by me! So then the worker continues to accuse my fiancé of stealing?? Absolutely insane. No apology for having to wait 30 minutes for our order because they gave it to the wrong person, just “I’ll make sure to let my manager know we’ll be two sandwiches short”.
I would never recommend making an online order for pick up here. I will not be coming back.
DD
Dalton Dubiel
Jan 1, 2026
1.0
I don’t ever leave reviews but based on my experience here, I feel obligated to say something. I ordered 2 subs through the drive through and the man working was extremely rude. I’ve worked in the service industry for a few years now and I understand short staffing, getting busy, etc. However, there wasn’t anybody in the store and I was the only person in the drive through. After ordering the first sub, I told him that it would be a combo and he told me to pull forward, I said I had another sandwich and he rudely said that I was supposed to order my other sandwich before saying anything about making that first one a combo.
For the second sandwich, I told him that I wanted Italian bread (meaning Italian herbs and cheese) and then I asked, after he’d moved on to the veggies, if that was the herbs and cheese and he rudely exclaimed that there were multiple types and that if I wanted the herbs and cheese I should’ve said that.
As I said, I don’t usually leave reviews and I’ve lived in Genesee county all my life…. I’ve never experienced uncalled-for bad service like this.
DB
Dawn Bobrowski
Oct 26, 2025
2.0
I rarely post reviews. But I had a not so great experience. The order was placed through the app for pickup. I waited 10 minutes after placing it before I drove to get it. Another 10 minutes. I get there and order was not even started. So I let the only person working i I would be in the car waiting. So I waited another 10 minutes and go back in... No sandwiches. She instead made sandwiches for people walking in and going through the drive thru. I said there another 25 minutes before my sandwiches were made. There should be more than 1 employee there to handle things. The lady was doing her best. I just know now if I go to this particular Subway store to just come in and order
Subway is located at 2455 W Hill Rd, Hill Road Crossing, Genesee, Flint, MI 48507.
What are the operating hours of Subway at Hill Road Crossing?
Subway is open Monday to Saturday from 8:00 AM to 10:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does this Subway offer delivery and pickup services?
Yes, Subway offers delivery, in-restaurant dining, and curbside pickup for your convenience.
What meals does Subway serve at this location?
Subway serves breakfast, lunch, and dinner at this location.
Are catering services available at this Subway location?
Yes, this Subway offers catering services to meet your event needs.
Does Subway Hill Road Crossing have drive-thru and dine-in options?
Yes, Subway provides both drive-thru service and dine-in seating for customers.
How can I view the menu or order online from Subway?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/17134-0/menu
What nearby places can I visit before or after dining at Subway on W Hill Rd?
Nearby places include Starbucks coffee shop, Hangry Joe's Hot Chicken & Wings, and Dollar Tree store, perfect for coffee breaks, a different meal option, or shopping after your Subway visit.
Are there any nearby mobile phone stores accessible from Subway Hill Road Crossing?
Yes, you can find GoWireless Verizon Authorized Retailer, T-Mobile, and Sprint Store By Fast Wireless close to Subway for your mobile and telecommunication needs.
What other dining options are available near Subway at 2455 W Hill Rd?
Nearby dining options include Jimmy John's sandwich shop, Taco Bell Mexican restaurant, and Sushi Land Japanese restaurant for diverse meal choices.
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