McDonald's

3.5
1617 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5543 Fenton Rd, Flint, MI
48507, United States

Hours

Reviews

3.5
1,617 reviews
5 stars
599
4 stars
336
3 stars
277
2 stars
122
1 star
283

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed, with some praising friendly service while others report rudeness and poor handling of complaints.

Order Accuracy

Numerous reviews indicate frequent issues with incorrect orders, including missing items and wrong modifications.

Food Quality

Many customers reported receiving cold, undercooked, or poorly prepared food, leading to dissatisfaction.

Wait Times

Long wait times are a common complaint, with customers often waiting excessively for their orders.

Cleanliness

Some customers noted cleanliness in the restaurant, while others reported unsanitary conditions, particularly in food handling.
  • DN
    Dvan Nunn
    6 days ago
    2.0
    They don't have sweet tea.
  • RR
    Rana
    Nov 7, 2025
    5.0
    Great customer service. Highly recommend placing a pick up order.
  • CM
    Cameron Martin
    Oct 18, 2025
    4.0
    My family came into this location mid day on a Saturday. After ordering at the kiosk, I noticed there's no play area for children. After (possibly loudly) complaining to my wife about the new brutalist architecture and lack of play area, and how it shows that McDonald's doesn't care about families anymore. One of the workers, Preston went above and beyond to remind us that McDonald's does value families, offered us a coloring page for the child and made sure we had everything we needed, he even refilled my drink for me. Honestly Preston saved our experience today.
  • TP
    Tahlia Peete
    Oct 12, 2025
    1.0
    Aaliyah is one of the rudest employees I have ever met here. She rolls her eyes at you, refuses to make your food right, and tells you she won’t remake your food and that you’re going to have to have a refund. She was very trashy and rude, unbelievable. She shouldn’t be working in the food industry if she is going to be like that to put it very nicely. Will be reporting her to corporate.
  • SS
    StingyJack
    Oct 9, 2025
    1.0
    Ordered the two cheeseburger meal and was given two cheese and ketchup sandwiches with no meat at all on it. Drive all the way back to the restaurant to show the manager, and was offered no apology, just was told I would get two more burgers and she walked away. They brought me two burgers that actually have meat on them this time, accompanied by giant black rocks. These are not small pieces of char, they don't even use a flame, this is actual garbage in my wrapper. Don't with this place.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

McDonald's at 5543 Fenton Rd, Flint, MI is open 24 hours a day, 7 days a week.

Does this McDonald's have a drive-thru service?

Yes, this McDonald's offers a drive-thru service available 24/7.