Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with staff are mixed, with some praising friendly service while others report rudeness and poor handling of complaints.
Order Accuracy
Numerous reviews indicate frequent issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Many customers reported receiving cold, undercooked, or poorly prepared food, leading to dissatisfaction.
Wait Times
Long wait times are a common complaint, with customers often waiting excessively for their orders.
Cleanliness
Some customers noted cleanliness in the restaurant, while others reported unsanitary conditions, particularly in food handling.
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Dvan Nunn
6 days ago
2.0
They don't have sweet tea.
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Rana
Nov 7, 2025
5.0
Great customer service. Highly recommend placing a pick up order.
CM
Cameron Martin
Oct 18, 2025
4.0
My family came into this location mid day on a Saturday. After ordering at the kiosk, I noticed there's no play area for children. After (possibly loudly) complaining to my wife about the new brutalist architecture and lack of play area, and how it shows that McDonald's doesn't care about families anymore. One of the workers, Preston went above and beyond to remind us that McDonald's does value families, offered us a coloring page for the child and made sure we had everything we needed, he even refilled my drink for me. Honestly Preston saved our experience today.
TP
Tahlia Peete
Oct 12, 2025
1.0
Aaliyah is one of the rudest employees I have ever met here. She rolls her eyes at you, refuses to make your food right, and tells you she won’t remake your food and that you’re going to have to have a refund. She was very trashy and rude, unbelievable. She shouldn’t be working in the food industry if she is going to be like that to put it very nicely. Will be reporting her to corporate.
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StingyJack
Oct 9, 2025
1.0
Ordered the two cheeseburger meal and was given two cheese and ketchup sandwiches with no meat at all on it. Drive all the way back to the restaurant to show the manager, and was offered no apology, just was told I would get two more burgers and she walked away. They brought me two burgers that actually have meat on them this time, accompanied by giant black rocks. These are not small pieces of char, they don't even use a flame, this is actual garbage in my wrapper.
Don't with this place.