McDonald's

3.2
1323 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3180 N Genesee Rd, Flint, MI
48506, United States

Hours

Reviews

3.2
1,323 reviews
5 stars
408
4 stars
231
3 stars
261
2 stars
129
1 star
294

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of poor customer service and long wait times.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Speed of Service

Many customers expressed frustration over slow service, often being asked to pull aside and wait for their orders, which were not delivered promptly.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about stale items and incorrect orders.

Cleanliness

Some customers noted that the restaurant was clean and welcoming, but others pointed out dirty tables and bathrooms.
  • SA
    Samuel Anderson
    1 day ago
    1.0
    The worst McDonald in Flint
  • DH
    DaLynne Hoxie
    2 days ago
    1.0
    Asked for cook to order and asked for no onions on my burger considering I have a major sensitivity to them. They put onions on my burger and double cooked my child's nuggets. Also they refuse to answer the phone I have called 12 times!
  • JC
    Jennifer Collins
    Jan 4, 2026
    5.0
    Always polite and our special orders are always correct!!
  • RH
    robert horne
    Dec 19, 2025
    1.0
    Very rude customer service there. I refuse to pull forward now there. They always mess are orders up. Or make you wait in a parking spot for 10 minutes and you get cold fries.
  • MC
    Michelle Carder
    Dec 7, 2025
    1.0
    Just left there drive thru. Orderd a small sprite and got what looked like someone's old sprite. Barely had ice and was 3/4ths full then to top it off it wasn't even sprite, all carbonated water. When i.pullrd up to the window to get my order the lady says can u pull up to the railing im waiting on fries. I said ok. I watched 4 or 5 cars pu up and grab there food with no problem then she finally comes out with my food. When I grabbed the bag I started to pull off and the rude chick yells don't come here then if u got a problem. I called up there immediately and they continued to answer and hang up before even saying hello. That lady working the window needs to be terminated asap. The audacity to make me wait after I ordered, and paid first and make me wait so they can serve everyone else then give me crap pop AND cop an attitude with me because I didn't say thank you? Miss Ma'am you better learn some common sense quick bc its clear you don't carry that basic quality.

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's at 3180 N Genesee Rd, Flint, MI?

McDonald's is open every day from 5:00 AM to 1:00 AM.

What are the delivery hours for McDonald's at this location?

Delivery is available daily from 5:00 AM to 12:30 AM.