McDonald's

3.3
1312 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3180 N Genesee Rd, Flint, MI
48506, United States

Hours

Reviews

3.3
1,312 reviews
5 stars
404
4 stars
231
3 stars
261
2 stars
129
1 star
287

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often being asked to pull aside for their orders, which contributed to frustration.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

Feedback indicated a lack of friendliness and professionalism among staff, particularly during afternoon shifts.

Food Quality

Several customers noted that the food was often cold or poorly prepared, leading to dissatisfaction.

Management Issues

Reviews pointed to poor management practices, including disorganization and inadequate staff training.
  • MR
    Mark R
    Nov 16, 2025
    1.0
    Had to wait for 20mins to get 3 small sandwiches after pulling over to the side
  • TH
    Timothy Hawley
    Nov 6, 2025
    1.0
    Not sure what’s going on with the morning staff. But every morning that I attempt to go there, they never answer the speaker. I will be sitting there for 5 to 10 minutes And no one takes my order. This place used to be really good in the morning so I don’t know what happened, but I will not be returning in the mornings anymore.
  • HJ
    Hunter Johnson
    Nov 1, 2025
    1.0
    Ordered 2 large sweet teas. They did not inform me that they were out of sweet tea and instead the lady at the second window pressured my wife and I into getting something else after we asked for our money back. We may not be returning to this location due to the lack of communication about their products and pressuring us into getting something we did not want in the first place.
  • KC
    keila coon
    Oct 29, 2025
    1.0
    Always have to wait. I've pulled aside for a iced coffee before and it took 20 mins. The entire experience from the drive thru to actually getting my coffee was about 35. For a iced coffee!!! Wish I hadn't already paid and really needed the coffee. Order is rarely ever correct. If it ever is I'm in complete shock. If it wasn't so close to home I'd never go there not that I do much anymore anyways.
  • SC
    Savannah Collins
    Oct 22, 2025
    2.0
    though the early morning staff seems like they actually applied to be in customer service, anything past 2pm will get you flat, not full drinks & fries and the most out of pocket attitudes. every. single. time. “thank you so much! have a good night” -> “yup” is crazy work. pls put someone on drive thru that maybe, even just the tinniest bit, wants to be on headset or window 🙏🏼 & i understand prioritizing drive but cafe orders taking 40+ minutes with 8+ people on the floor is also.. crazy work.

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's at 3180 N Genesee Rd, Flint, MI?

McDonald's is open every day from 5:00 AM to 1:00 AM.

What are the delivery hours for McDonald's at this location?

Delivery is available daily from 5:00 AM to 12:30 AM.