Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unprofessional staff, with many experiences of incorrect orders and long wait times.
Food Consistency
There were numerous complaints about cold food, incorrect orders, and poor quality, including items missing or poorly prepared.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Speed of Service
While some customers praised fast service, many others experienced significant delays, particularly during drive-thru and online orders.
Positive Experiences
A few customers had positive experiences, noting friendly staff and correct orders, but these were overshadowed by the negative feedback.
MM
Michele Marie
Nov 6, 2025
1.0
Just take away the second drive thru lane...I can patiently sit there and still not get my order taken. Food and service is always hit or miss. Morning staff is usually on point, but not lately.
RG
Rocky Gupta
Oct 31, 2025
2.0
Drive through is so slow! Half hour in the evenings!
AD
Alexander Dege
Oct 23, 2025
1.0
They have forgotten several items from my in-app orders several times.
JW
Jeff W
Oct 18, 2025
3.0
Fast service! It's McDonald's what can I say. You already know the food. Service was great though
TO
Tom Ohawk
Oct 11, 2025
1.0
I will never go back to this McDonald’s location again. I’ve given them a couple chances, and the employees are just simply rude.