McDonald's

3.4
1428 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1232 N Ballenger Hwy, Flint, MI
48504, United States

Hours

Reviews

3.4
1,428 reviews
5 stars
458
4 stars
289
3 stars
290
2 stars
116
1 star
275

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, with many experiences highlighting poor customer service and long wait times.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders, missing items, and special requests not being fulfilled.

Food Quality

While some customers praised the food as fresh and tasty, others reported receiving cold or poorly prepared items.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty floors and concerns about food safety.

Management Issues

Many customers expressed dissatisfaction with management, citing poor training, lack of oversight, and overall disorganization.
  • CH
    Charter Hart
    Nov 15, 2025
    1.0
    The man around his (30s-40’s) with thick dreads working tonight needs a serious attitude check he doesn’t know how to treat costumers or apparently how to do his job. Learn how to treat people or find a different job not in customer service.
  • CG
    Cee Gee
    Oct 21, 2025
    4.0
    The last time I came here, the guy that was helping me was super helpful. I wish I had gotten his name or remembered more details about him. He was a Black guy and I can't remember if he had long hair or not. Today when I went in a little before 5pm, a customer was telling the staff that they'd forgotten something in his order. I placed my order in the kiosk and a receipt didn't print out. I got my food, and asked the lady at the register if I could have a receipt. She said that if you pay at the kiosk with a card, you don't get one. I asked her if it was possible to print one from the register computer. I didn't know if they were part of the same system and if that was an option. Another lady with reddish hair came along and told me that I wouldn't be able to get a receipt, which I would have accepted, but her attitude was very weird for the situation. And she said something like, "What do you need a receipt for? To try to get some free fries?" I hope I heard her wrong and she was just offering me a free fry lol. But her tone of voice makes me think I probably heard her right. The food was good though like it usually is
  • JW
    Jamie Woodcock
    Oct 14, 2025
    3.0
    Vanilla shakes are the main thing I like to order but the machine seems to be in cleaning mode or down as they will say, the food is good and seems fresh but something needs to be done with the shake machine company it shouldn't be so difficult to clean it and take so long considering how fast McDonald's is known for making everything else, 7 out of 10 times I don't end up getting a shake which is a big letdown for me personally I'd rather have a shake and or breakfast than anything else
  • DS
    Destiney Sears
    Sep 29, 2025
    1.0
    Everytime I order something at night on door dash they forget to put it in my bag I’ve had ice cream missing, shakes, quarter pounders fries a whole damn kids meal. It never changes and it down right irritating
  • NV
    Nicole VanDoorne
    Sep 22, 2025
    1.0
    McDonald's is having a buy one get one for a dollar sale but when I went there, I didn't get the sale. I spent over $10 on my order and they basically gypped me on giving me a deal. I bought one burger and didn't get anything else for a dollar I don't recommend going to this McDonald's because they basically screw you. They want your money. They're greedy stingy people they want your money and they don't care if they order is this and you don't get that so if you go in there and you buy a burger and they're offering buy one get one for a dollar but you don't get that free burger for a dollar you're basically spending on four burgers $15 but you're not getting the sale.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1232 N Ballenger Hwy, Flint, MI?

McDonald's is open daily from 5:00 AM to 2:00 AM.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 5:00 AM to 1:30 AM.