Customers praised the friendly and helpful staff, with some highlighting exceptional service during difficult situations.
Order Accuracy
Multiple reviews indicated issues with order accuracy, including missing items and incorrect sandwiches.
Food Quality
The food received positive feedback for being delicious and fresh, although some customers noted inconsistencies in portion sizes.
Speed of Service
While many customers appreciated the quick service, several reviews pointed out slow delivery times and long waits during busy periods.
SB
SherryLynn Breece
Nov 5, 2025
5.0
Very kind and friendly environment. The workers are very helpful with app blunders and complications that have occurred during the ordering attempts. Very fast accurate order completions and hassle free check outs. The whole ordeal is transparent and effortlessly smooth.
WG
who needs gravity23
Sep 30, 2025
1.0
Ordered a certain sub online and paid extra for sauce and extra toppings, also got no lettuce tomato. Not a single thing was correct to what I ordered, not sure how that's even possible.
EL
Ellen Loney
Feb 22, 2019
5.0
I'm on a low-carb diet and Jimmy John's has the best sandwich with no bun that I have had from anywhere