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Jimmy John's

4.0
(348 reviews)

Business Details

2420 W Hill Rd, Flint, MI
48507, United States
(810) 835-4669
https://locations.jimmyjohns.com/mi/flint/sandwiches-2781.html

About

Sandwich Restaurant

Location

Jimmy John's
2420 W Hill Rd, Flint, MI
48507, United States

Hours

Reviews

4.0
348 reviews
5 stars
205
4 stars
53
3 stars
33
2 stars
12
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff while others reported unprofessional behavior and long wait times.

Food Consistency

There were numerous complaints about inconsistent food quality, including missing ingredients and poorly assembled sandwiches, alongside positive remarks about fresh and tasty options.

Speed of Service

While some customers appreciated the fast service, others experienced significant delays, particularly with delivery and order accuracy.

Cleanliness

Several reviews highlighted cleanliness and well-maintained dining areas, contributing positively to the overall experience.

Customer Experience

Overall, customer experiences varied widely, with some expressing satisfaction and loyalty, while others indicated they would not return due to repeated issues.
  • ER
    Em Roche
    Feb 19, 2026
    1.0
    I want this JJs to be good so badly, but we just keep having bad experiences. Last night I placed a mobile order at 6:12. I got the ready notification at 6:20. I show up at 6:22 and they tell me they're still working on it. I finally get my sandwich at 6:30. Guys, that's crazy. On top of it, I stood there waiting and there were three young men working, goofing off and messing with each other the entire time and complaining about the drive through customer (who had to come back because they forgot to give them their requested condiments). I would have let it go without a bad review, but both my sandwiches were made text book, without my customizations requested. Mr Owner, I hope we can implement some more training, because we've had these experiences for a few years now. I freaking love Jimmy John's, please just get this location up to snuff 😭
  • FM
    Faith Mead
    Dec 28, 2025
    1.0
    Every time I get a sandwich that doesn’t have onions it taste like onions because they never change there gloves.
  • MS
    Mike Spencer
    Dec 23, 2025
    1.0
    Today was my first time trying Jimmy John's. My combo was $15 and the sandwich wasn't that great. I could have made one just as good at home. I have no reason to ever go back I would choose somewhere different.
  • SN
    Steven Negus
    Dec 14, 2025
    1.0
    The worst JJs I've been to in a very long time. No one greets you and everything takes forever even when they are not busy.
  • JZ
    Jesica Z
    Dec 11, 2025
    1.0
    Less is more when it comes to the avacado on the veggie sub. My sandwich was soggy and impossible to eat.

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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