Chipotle Flint is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted unsanitary conditions, including dirty tables and floors, and a lack of general cleanliness in the restaurant.
Service Quality
Customer service experiences varied widely; while some staff were praised for their friendliness and helpfulness, others were reported as rude or unprofessional.
Food Quality
Food quality was inconsistent, with complaints about undercooked rice, skimpy portions, and missing ingredients, leading to dissatisfaction among customers.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing, lack of food preparation, and overall disorganization.
Order Accuracy
Frequent issues with incorrect or incomplete orders were reported, both for in-person and online transactions.
CE
Chris Ehrke
2 days ago
1.0
I love Chipotle its delicious and great but this location is horrible. EVERY SINGLE TIME they are out of veggies and by out they say we dont have any to make. This time they were out of white rice.The restaurant is always dirty, tables not wiped down, floor is dirty. The employees are usually nice but apparently lazy.
To the regional or even store manager hold your employees accountable and pay more attention. Do better!!!
PW
Phillip Woodbury
4 days ago
3.0
This is slowly starting to make me fairly upset. This location is almost always out of something, I understand that it’s because they can get busy but you’d imagine either they would stay stocked more or just be more prepared? All the employees are really nice but it’s almost just the norm for them to be out of one or two things when ever I go.
RD
Robert Davis
Dec 28, 2025
1.0
This is for the Chipotle on miller rd in Flint. Went in about 2 o’clock and the place is a wreck. Every table was dirty, ice was out, coke and Diet Coke were empty, and ordering food the prep area was dirty. You had to watch where you walked to avoid stepping on garage including the employees cooking. Never coming back.
JD
Jen Dugdale
Dec 19, 2025
5.0
I was upset my meal was messed up but the employee was so friendly even with them being so busy. He fixed it and was so understanding. They forgot my son's beans but he's still eating his food and loving it so I'm not going to complain. Our food is still really good. We are very happy with our service and food. Thank you to the nice young man that helped me today.
KP
keiayra patterson
Dec 15, 2025
5.0
The young lady who made my burrito had the best customer service I’ve received in a long time. She was super sweet and pleasant. She made my burrito with love and a smile on her face. I also had a smile while being in her presence and also while enjoying my burrito at work. I wish I’ve gotten her name to mention it in the review but she was AA with glasses and beautiful hair. Thank you again Queen
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Flint?
Chipotle Mexican Grill in Flint is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Flint?
The restaurant is located at 4485 Miller Rd, Genesee, Flint, MI 48507, USA.
Can I order Chipotle online for pickup or delivery in Flint?
Yes, Chipotle offers both in-store pickup and delivery services. You can order online via their website or app.
Does Chipotle Flint have a rewards program?
Yes, Chipotle Rewards lets you earn free food and access exclusive offers by signing up.
What type of food does Chipotle Mexican Grill in Flint serve?
Chipotle offers customizable Mexican-inspired fast-casual menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Is Chipotle Flint accessible via nearby public transit or other local landmarks?
While specific transit stops aren't listed, Chipotle Flint is near popular spots such as Panera Bread cafe and Coffee Beanery, making it convenient to visit along with these local favorites.
What nearby businesses can I visit before or after dining at Chipotle in Flint?
You can visit nearby places like Panera Bread for coffee, Eyeglass World for eyewear needs, or Oxford Bank for financial services.
Are there any fitness centers close to Chipotle Mexican Grill in Flint?
Yes, TRV FIT Fitness gym is nearby, so you could grab a healthy meal at Chipotle before or after your workout.
What payment options are accepted at Chipotle Mexican Grill in Flint?
Chipotle accepts credit cards and offers services like online orders, catering, and gift cards for convenience.
How can I contact Chipotle Mexican Grill in Flint for inquiries or catering?
You can call them at +1 810-732-2036 or email MI.2688.Flint@chipotle.com for questions or catering requests.