Mixed reviews on food quality; some customers enjoyed the flavors while others found it overpriced and lacking seasoning.
Service Experience
Staff received high praise for friendliness and helpfulness, particularly Maddy and Bre, though some customers reported slow service and issues with order accuracy.
Customer Satisfaction
Several customers expressed disappointment with their orders and management's handling of complaints, leading to a few stating they would not return.
Cleanliness
Concerns were raised about cleanliness and food handling practices in some reviews.
JS
Jensen Smith
4 days ago
5.0
Great experience and great food. Chelsea did a great job taking my order and was very patient and helpful when I wasn’t sure what to get since it was my first time there. Everything I ordered was correct and well prepared when I received it. Would go back again!
PN
Paul Newman
4 days ago
5.0
walked in for lunch and got the old fashioned the worker chelsea was very helpful and got me my food on time, the food was very good and my order was correct i will definitely be coming back!
JW
Jeff W
5 days ago
2.0
Yet another place that has a price on the sign for a item/combo and I order it. Then behold, the employee tells me it's a $1.50 more!! And then continues to tell me that's what the cash register says, so that what I pay! I wasn't sure what to order with no help from the casher, so I ordered the small chicken combo on special (according to the overhead menu). Then the hassle begins, 5 minutes later the employe making the food comes up and fixes the problem after a couple attempts. Please go back to school and take a couple basic math courses. Fries were good, hot and fresh, skimpy little chicken sandwich.
ES
Efren Sanson
Dec 28, 2025
2.0
Was looking forward to this today, first timer. Definitely was not Worth the money. Over priced for the quality of food . I would rather by McDonald over this . Sorry, but not for me or my family . Now the staff were great just not food.
The wings tasted as they were cooked in old oil. I know this for a fact . Been a cook for 10 plus years. The sandwiches taste off as well.
UU
UniqueLiving
Dec 14, 2025
2.0
Very disappointed. We tried this spot for the first time Friday night. We ordered 2 chicken philly and one cheese steak sub. It was around 8:30pm. We got the sandwiches and ALL 3 only had lettuce and sauce! No other toppings that we added! There was hardly any meat or anything on these sandwiches. I took a picture and spoke to De'Andre the manager, he was very helpful. He told me that when he was leaving they were running out of toppings. Why wouldn't they simply tell us they didn't have toppings instead of just serving us what they had? He told me to bring my receipt and they'd make it right. The worst part was when my husband took the receipt along with our pictures and the (owner?) went tick for tac with my husband over the wrong order that we had PROOF of! He only replaced one sub and some fries, and that was a fight to get! Good customer service would have been to make the entire order right. That would have left a lasting impression. We will NEVER return and recommend people to check your order at this location. Horrible experience.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks on West Pierson Rd?
Charleys Cheesesteaks is open daily from 10:00 AM to 10:00 PM.
Is Charleys Cheesesteaks currently offering delivery, drive-through, pickup, or takeout services?
No, delivery, drive-through, pickup, and takeout services are currently closed every day at Charleys Cheesesteaks.
Where is Charleys Cheesesteaks located?
It is located at 4335 West Pierson Rd, Flint, MI 48504, USA.
What payment methods does Charleys Cheesesteaks accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
How can I contact Charleys Cheesesteaks directly?
You can call them at +1 810-515-1494.
Where can I view the menu or place an order online for Charleys Cheesesteaks?
You can view the menu and order online at https://order.charleys.com/menu/west-pierson-rd/.
Are there other dining options near Charleys Cheesesteaks on West Pierson Rd?
Yes, nearby dining options include Tim Hortons for coffee and bakery items, Arby's for fast food sandwiches, Bob Evans for American-style meals, Taco Bell for Mexican fast food, and Red Lobster for seafood.
What are some nearby financial services if I need banking or check cashing near Charleys Cheesesteaks?
Nearby financial services include Chemical Bank and Huntington Bank for banking needs, and Check Into Cash for payday loans and check cashing.
Are there convenient places to shop or get entertainment near Charleys Cheesesteaks?
Yes, you can visit Meijer supermarket for groceries, Dollar Tree for discount shopping, and there's a Redbox kiosk nearby for video and game rentals.
Can I combine a visit to Charleys Cheesesteaks with a stop at nearby services or attractions?
Definitely. You can enjoy a meal at Charleys Cheesesteaks and then visit nearby places such as JARS Cannabis dispensary, On The Move Driving School, or catch transportation at Corporate Transit of America.