Charleys Cheesesteaks

4.0
432 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
4335 West Pierson Rd, Flint, MI
48504, United States

Hours

Reviews

4.0
351 reviews
5 stars
205
4 stars
53
3 stars
25
2 stars
26
1 star
42

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the flavors while others found it overpriced and lacking seasoning.

Service Experience

Staff received high praise for friendliness and helpfulness, particularly Maddy and Bre, though some customers reported slow service and issues with order accuracy.

Customer Satisfaction

Several customers expressed disappointment with their orders and management's handling of complaints, leading to a few stating they would not return.

Cleanliness

Concerns were raised about cleanliness and food handling practices in some reviews.
  • JS
    Jensen Smith
    4 days ago
    5.0
    Great experience and great food. Chelsea did a great job taking my order and was very patient and helpful when I wasn’t sure what to get since it was my first time there. Everything I ordered was correct and well prepared when I received it. Would go back again!
  • PN
    Paul Newman
    4 days ago
    5.0
    walked in for lunch and got the old fashioned the worker chelsea was very helpful and got me my food on time, the food was very good and my order was correct i will definitely be coming back!
  • JW
    Jeff W
    5 days ago
    2.0
    Yet another place that has a price on the sign for a item/combo and I order it. Then behold, the employee tells me it's a $1.50 more!! And then continues to tell me that's what the cash register says, so that what I pay! I wasn't sure what to order with no help from the casher, so I ordered the small chicken combo on special (according to the overhead menu). Then the hassle begins, 5 minutes later the employe making the food comes up and fixes the problem after a couple attempts. Please go back to school and take a couple basic math courses. Fries were good, hot and fresh, skimpy little chicken sandwich.
  • ES
    Efren Sanson
    Dec 28, 2025
    2.0
    Was looking forward to this today, first timer. Definitely was not Worth the money. Over priced for the quality of food . I would rather by McDonald over this . Sorry, but not for me or my family . Now the staff were great just not food. The wings tasted as they were cooked in old oil. I know this for a fact . Been a cook for 10 plus years. The sandwiches taste off as well.
  • UU
    UniqueLiving
    Dec 14, 2025
    2.0
    Very disappointed. We tried this spot for the first time Friday night. We ordered 2 chicken philly and one cheese steak sub. It was around 8:30pm. We got the sandwiches and ALL 3 only had lettuce and sauce! No other toppings that we added! There was hardly any meat or anything on these sandwiches. I took a picture and spoke to De'Andre the manager, he was very helpful. He told me that when he was leaving they were running out of toppings. Why wouldn't they simply tell us they didn't have toppings instead of just serving us what they had? He told me to bring my receipt and they'd make it right. The worst part was when my husband took the receipt along with our pictures and the (owner?) went tick for tac with my husband over the wrong order that we had PROOF of! He only replaced one sub and some fries, and that was a fight to get! Good customer service would have been to make the entire order right. That would have left a lasting impression. We will NEVER return and recommend people to check your order at this location. Horrible experience.

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular business hours for Charleys Cheesesteaks on West Pierson Rd?

Charleys Cheesesteaks is open daily from 10:00 AM to 10:00 PM.

Is Charleys Cheesesteaks currently offering delivery, drive-through, pickup, or takeout services?

No, delivery, drive-through, pickup, and takeout services are currently closed every day at Charleys Cheesesteaks.