While many customers praised the food as delicious and fresh, some expressed disappointment with the flavor and quality, particularly regarding the cheesesteaks and wings.
Customer Service
The staff received high marks for friendliness and helpfulness, especially Maddy and Bre, though there were notable complaints about poor service and management responsiveness in some instances.
Order Accuracy
Several reviews highlighted issues with incorrect orders and lack of communication regarding menu items, leading to customer dissatisfaction.
Pricing Concerns
Customers noted that while the food quality was generally good, some felt the prices were high for the value received.
Cleanliness and Atmosphere
Mixed feedback on cleanliness, with some praising the restaurant's upkeep while others reported unsanitary conditions.
MS
Marty Shonts
Feb 11, 2026
5.0
Drive through only.
ER
Eric Reed
Feb 9, 2026
5.0
Was soooooo good!
DL
Demetrius Lewis
Feb 9, 2026
1.0
Every time I come here they forget to put something in my bag. Also I just found out the guy was being rude to my wife at this point I will never come to this business again me or my family.
JS
Jensen Smith
Jan 8, 2026
5.0
Great experience and great food. Chelsea did a great job taking my order and was very patient and helpful when I wasn’t sure what to get since it was my first time there. Everything I ordered was correct and well prepared when I received it. Would go back again!
JW
Jeff W
Jan 7, 2026
2.0
Yet another place that has a price on the sign for a item/combo and I order it. Then behold, the employee tells me it's a $1.50 more!! And then continues to tell me that's what the cash register says, so that what I pay! I wasn't sure what to order with no help from the casher, so I ordered the small chicken combo on special (according to the overhead menu). Then the hassle begins, 5 minutes later the employe making the food comes up and fixes the problem after a couple attempts. Please go back to school and take a couple basic math courses. Fries were good, hot and fresh, skimpy little chicken sandwich.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks on West Pierson Rd?
Charleys Cheesesteaks is open daily from 10:00 AM to 10:00 PM.
Is Charleys Cheesesteaks currently offering delivery, drive-through, pickup, or takeout services?
No, delivery, drive-through, pickup, and takeout services are currently closed every day at Charleys Cheesesteaks.
Where is Charleys Cheesesteaks located?
It is located at 4335 West Pierson Rd, Flint, MI 48504, USA.
What payment methods does Charleys Cheesesteaks accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
How can I contact Charleys Cheesesteaks directly?
You can call them at +1 810-515-1494.
Where can I view the menu or place an order online for Charleys Cheesesteaks?
You can view the menu and order online at https://order.charleys.com/menu/west-pierson-rd/.
Are there other dining options near Charleys Cheesesteaks on West Pierson Rd?
Yes, nearby dining options include Tim Hortons for coffee and bakery items, Arby's for fast food sandwiches, Bob Evans for American-style meals, Taco Bell for Mexican fast food, and Red Lobster for seafood.
What are some nearby financial services if I need banking or check cashing near Charleys Cheesesteaks?
Nearby financial services include Chemical Bank and Huntington Bank for banking needs, and Check Into Cash for payday loans and check cashing.
Are there convenient places to shop or get entertainment near Charleys Cheesesteaks?
Yes, you can visit Meijer supermarket for groceries, Dollar Tree for discount shopping, and there's a Redbox kiosk nearby for video and game rentals.
Can I combine a visit to Charleys Cheesesteaks with a stop at nearby services or attractions?
Definitely. You can enjoy a meal at Charleys Cheesesteaks and then visit nearby places such as JARS Cannabis dispensary, On The Move Driving School, or catch transportation at Corporate Transit of America.
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