Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,529 reviews
5 stars
567
4 stars
309
3 stars
250
2 stars
129
1 star
274
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during peak hours, with long wait times in both drive-thru and in-store.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback varied on food quality, with some customers praising fresh and hot meals, while others complained about cold, greasy, or poorly prepared food.
Staff Attitude
Customer experiences with staff were mixed, with some noting friendly service while others reported rudeness and unprofessional behavior.
Cleanliness
Several customers mentioned cleanliness issues within the restaurant, including unsanitary conditions and messy dining areas.
- JMJean B Majka-SherwoodNov 7, 20255.0The fries were cold. Yuck!
- MMmelissa MacigewskiNov 4, 20251.0I went this morning for a sausage egg and cheese bagel with no egg. Got my sandwich got to work and it was a bacon egg cheese bagel with literally 1 piece of bacon. Charged me like 6 dollars for 1 piece of bacon is actually insane. And the sandwich was wrong.
- MMmackenzie mellOct 29, 20252.0we were half way thru ordering at the end of night (i understand this can be an inconvenience) and she cut us off and said they can only do burgers since it’s near closing time unless we wanted to wait, we said we would wait. then we continued to order and the cashier said okay we can’t do this order. we felt this was kind of rude since we were half way thru ordering, it would’ve been a different story if she said they were closed right off rip rather than giving up on our order halfway thru
- NDNick DouteOct 21, 20252.0So slow everytime no matter what.
- SSStacy SealsOct 15, 20251.0Sat in drive through for 10 mins and watched 4 cars go before my order was even taken! I think the only reason is because I finally said “um hello?!” Horrible drive thru service and food was cold!!
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Flat Rock, MI?
McDonald's in Flat Rock, MI, is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's Flat Rock, MI?
Delivery is available daily from 7:00 AM to 10:30 PM.
Which delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online or through a mobile app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on Apple and Android devices.
What payment methods are accepted at the McDonald's in Flat Rock?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service available.
What nearby fast food options are there around McDonald's Flat Rock?
Nearby fast food options include KFC, Taco Bell, Arby's, Wendy's, and Bob's Big Boy, offering a variety of menu choices if you want to explore other flavors.
Are there any useful nearby amenities close to McDonald's Flat Rock for customers?
Yes, customers can find nearby amenities such as Family Farm and Home for outdoor gear, BP gas station for fueling needs, and Dollar Tree for retail shopping.
What local attractions or services near McDonald's could I visit before or after dining?
Nearby, you can visit Flat Rock Animal Clinic for pet services, Instinct salon for beauty needs, or enjoy a drink at Old Town Bar.