Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported issues with food quality, including undercooked and cold items, leading to dissatisfaction.
Service Speed
Many reviews highlighted long wait times, particularly in the drive-thru, with some customers waiting over 30 minutes for their orders.
Staff Attitude
Customer experiences varied widely; some praised friendly and attentive staff, while others reported rude and unprofessional behavior.
Order Accuracy
Numerous complaints about incorrect orders, missing items, and issues with special requests not being fulfilled.
Cleanliness
Some customers noted cleanliness in the dining area and bathrooms, while others reported unsanitary conditions.
AT
Angie Thomas
Nov 12, 2025
5.0
I went through drive thru. Service was swift. Food was hot.
BQ
BEAUTIFUL QUEEN
Nov 12, 2025
3.0
Wendy’s restaurant the bacon was uncooked they put on my sandwich. The fries were hot. The chicken nuggets were nasty like they’ve been sitting for a while when I I pulled my junior bacon burger out the bacon look raw. I took it back. The service was horrible. The lady lays bag on the counter and started back talking to her workers. Didn’t even say this is your order didn’t acknowledge me as she was a much older lady in her late 60s maybe 70 she was very rude. I would never go there again to that store. Even the lady who had Uber eat or said the lady is always nasty so to me that speaks volumes about how horrible Wendy story is.
JJ
Jamie
Nov 7, 2025
5.0
Very crispy chicken sandwich and nuggets. They were fresh as well. It’s rare to get good, fresh nuggets or chicken from there these days. I was definitely satisfied with the quality at this location when I went
JJ
John
Nov 3, 2025
1.0
Had went through the drive and order a number 1 when I pulled to the window I watched one of tug cooks throw fries back into the holder. When I received my order the fries was old hard and cold. The burger patties was old and hard. Was drenched in ketchup. Barely and mustard or mayonnaise. Had one pickle on it and next to no onions. It's disappointing since they used to give good service. The crew at night don't care about fresh food.
KD
Kristy DeFillippo
Oct 15, 2025
1.0
Son is throwing up from the chicken sandwich. It a weird patty and didn't taste the normal sandwich. This is the 3rd time this place has made me sick in 20 years. At one point in time you have just start blaming yourself for coming back.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Ferndale, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Ferndale, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (248) 546-0261.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Woodward Wendy’s serve breakfast?
Yes, this Wendy’s location in Ferndale, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Woodward Ave?
The drive-thru is open Monday through Thursday and Sunday from 6:30 AM to 1:00 AM, and on Friday and Saturday from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Ferndale, MI serves breakfast, including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Woodward Ave?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I place an order online or through an app for Wendy's?
You can order through the Wendy's app available on the App Store or online at order.wendys.com.
Is delivery available from this Wendy's location?
Yes, delivery is available where offered; check the Wendy's app or order.wendys.com by entering your address to confirm availability.
How do I contact Wendy's at 22555 Woodward Ave for questions or feedback?
Call the location directly at (248) 546-0261 or reach out to the Customer Care team via their Contact page or Customer Satisfaction Survey online.
Are there nearby public transit options to get to Wendy's on Woodward Ave?
Yes, the Ford Woodward Display bus station is nearby, making it convenient for customers to use public transportation to visit Wendy's.
What other fast food restaurants are close to Wendy's on Woodward Ave?
Nearby fast food options include another Wendy's and McDonald's, giving customers multiple choices for quick meals in the area.
What nearby spots can I visit before or after dining at Wendy's on Woodward Ave?
You can explore local attractions such as Lawrence Street Gallery, Sneakers Pub, or Woodward Avenue Brewers, all within close proximity.
What meal options are served at Wendy's on Woodward Ave throughout the day?
This Wendy's serves breakfast, lunch, and dinner, offering a variety of menu items at different times of the day.