Wendy's

3.6
1459 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
22555 Woodward Ave, Ferndale, MI
48220, United States

Hours

Reviews

3.6
1,459 reviews
5 stars
528
4 stars
371
3 stars
225
2 stars
103
1 star
232

What are people saying?

AI-generated from recent customer reviews

Food Quality

Multiple customers reported issues with food quality, including undercooked and cold items, leading to dissatisfaction.

Service Speed

Many reviews highlighted long wait times, particularly in the drive-thru, with some customers waiting over 30 minutes for their orders.

Staff Attitude

Customer experiences varied widely; some praised friendly and attentive staff, while others reported rude and unprofessional behavior.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and issues with special requests not being fulfilled.

Cleanliness

Some customers noted cleanliness in the dining area and bathrooms, while others reported unsanitary conditions.
  • AT
    Angie Thomas
    Nov 12, 2025
    5.0
    I went through drive thru. Service was swift. Food was hot.
  • BQ
    BEAUTIFUL QUEEN
    Nov 12, 2025
    3.0
    Wendy’s restaurant the bacon was uncooked they put on my sandwich. The fries were hot. The chicken nuggets were nasty like they’ve been sitting for a while when I I pulled my junior bacon burger out the bacon look raw. I took it back. The service was horrible. The lady lays bag on the counter and started back talking to her workers. Didn’t even say this is your order didn’t acknowledge me as she was a much older lady in her late 60s maybe 70 she was very rude. I would never go there again to that store. Even the lady who had Uber eat or said the lady is always nasty so to me that speaks volumes about how horrible Wendy story is.
  • JJ
    Jamie
    Nov 7, 2025
    5.0
    Very crispy chicken sandwich and nuggets. They were fresh as well. It’s rare to get good, fresh nuggets or chicken from there these days. I was definitely satisfied with the quality at this location when I went
  • JJ
    John
    Nov 3, 2025
    1.0
    Had went through the drive and order a number 1 when I pulled to the window I watched one of tug cooks throw fries back into the holder. When I received my order the fries was old hard and cold. The burger patties was old and hard. Was drenched in ketchup. Barely and mustard or mayonnaise. Had one pickle on it and next to no onions. It's disappointing since they used to give good service. The crew at night don't care about fresh food.
  • KD
    Kristy DeFillippo
    Oct 15, 2025
    1.0
    Son is throwing up from the chicken sandwich. It a weird patty and didn't taste the normal sandwich. This is the 3rd time this place has made me sick in 20 years. At one point in time you have just start blaming yourself for coming back.

Frequently Asked Questions About Wendy's

Is Woodward Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.