Brand Certified
Subway
3.3(315 reviews)
Certified by Subway • Mar 01, 2026
Business Details
2525 Hilton Rd., Ferndale, MI
48220, United States
Certified by Subway • Mar 01, 2026
(248) 399-0428
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Ferndale Subway® Restaurant at 2525 Hilton Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.3
315 reviews
5 stars
116
4 stars
69
3 stars
22
2 stars
12
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude and dismissive staff, particularly during busy hours.
Food Quality
Several customers expressed dissatisfaction with the food quality, mentioning incorrect orders, insufficient portions, and unsatisfactory ingredients.
Cleanliness
Some customers noted that the location was clean and well-maintained, while others reported unsanitary conditions.
Operational Issues
Frequent complaints about the store closing early, locked doors during business hours, and issues with the drive-thru service were mentioned.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and well-made sandwiches from certain employees.
- ABAaron BFeb 16, 20261.0Such rude, condescending, accusatory staff for a $15 meal. Wouldn't take my money and blamed me for not reading the sign "posted everwhere", while only displaying the policy at the register. Will never be back to this location. Staff blamed the owner. Shame on you, owner.
- CCCaitlyn CrowelFeb 1, 20265.0I order at this location often. The food has always been consistent and the staff has always been kind.
- JBJade BastianDec 24, 20251.0I've been served here by other who provided excellent customer service but today on Christmas Eve December 24th at 3pm the women working seem to be upset, wont put toppings we wanted, wont put sauce on, had an attitude. She said "I wont put condiments on top of the veggies because that's the rules" she cant gice extra because that's the rules. Seems like they are upset at working today. Wont be returning to this subway. Hope this message finds the owner. Merry Christmas ! Again, horrible disrespectful service.
- CHChristina HallNov 13, 20251.0I will not come back to this location. I went out of my way to come here. The food not the same anymore. The service was horrible, not friendly at all.
- LNLJ NobleOct 31, 20254.0Nice place with good service.
Frequently Asked Questions About Subway
What is the address of the Subway restaurant in Ferndale?
The Subway restaurant is located at 2525 Hilton Rd., Oakland, Ferndale, MI 48220, USA.
What are the opening hours of Subway at 2525 Hilton Rd.?
Subway at 2525 Hilton Rd. is open daily from 9:00 AM to 10:00 PM.
Does the Subway in Ferndale offer dine-in and drive-through options?
Yes, this Subway location offers both dine-in and drive-through services for customer convenience.
Can I order Subway online or through an app for pickup or delivery?
Yes, you can order quickly and easily through the Subway app or online for delivery, in-restaurant dining, or curbside pickup.
Which meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
Is catering available at the Subway located at 2525 Hilton Rd.?
Although Subway offers catering services generally, this specific location does not currently provide catering.
What are some nearby places of interest customers can visit around Subway at 2525 Hilton Rd.?
Nearby places include LoftSuites for commercial real estate, William Malcolm Luxe Collection for women's clothing, and Turn Oakland County Green park for outdoor activities.
Are there other Subway restaurants near the Subway at 2525 Hilton Rd.?
Yes, there are multiple other Subway locations nearby, offering convenient alternative options for sandwiches and fast food.
What can customers do at LoftSuites close to the Subway?
LoftSuites nearby provides commercial real estate services and can assist customers interested in real estate solutions in the area.
How can visiting Turn Oakland County Green park complement a visit to Subway?
After enjoying a meal at Subway, customers can visit Turn Oakland County Green park nearby to relax and enjoy nature in a pleasant outdoor setting.
Brand Certified Facts from Subway
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