Location.com logo
Brand Certified

Pizza Hut

3.4
(695 reviews)

Business Details

23137 Woodward Ave., Ferndale, MI
48220, United States
(248) 548-4906

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 23137 Woodward Ave. in Ferndale, MI. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
23137 Woodward Ave., Ferndale, MI
48220, United States

Hours

Reviews

3.4
695 reviews
5 stars
275
4 stars
135
3 stars
64
2 stars
56
1 star
165

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times on the phone.

Food Quality

Many customers reported dissatisfaction with food quality, mentioning issues like incorrect orders, undercooked pizzas, and lack of flavor.

Delivery Issues

Several reviews noted problems with delivery, including cold food, wrong items, and delays, often attributed to third-party services.

Mixed Experiences

While some customers praised the food and service, many others expressed disappointment, indicating a lack of consistency in quality and service.
  • BW
    Brian Weisserman
    2 days ago
    2.0
    I had gotten out of work earlier this evening, absolutely exhausted from making food all day, but also absolutely famished. The last thing I wanted to do was make more food at home, so when my wife said "We should get pizza for dinner", I was ecstatic! We deliberated where to go for about 30 seconds while driving around trash picking in Ferndale and then remembered that, hey, neither of us can remember the last time we got Pizza Hut, we loved it as kids, let's get Pizza Hut again! I should have been thrown off by the fact that when I walked in the door less than 15 minutes after ordering, my dinner was already sitting in the warmer, waiting for me. But, you know what, we all make mistakes. And mine, friends, begun when I hit "Place order" on the website. The main truly impressive thing was than, between when I placed the order and when I walked in my front door, not even 25 minutes had passed, yet the pizza itself was room temperature, with the cheese presented in such a manner implying that it had been sitting out for several hours. As a whole, it was just impressively underdone, almost like the inside of a dinner roll that had been ripped in half and dropped in a glass of water. Luckily, my home oven was still hot, as my wife had just made cookies, so we set it back up to 450° and put it back in for another 12 minutes, on a preheated tray. Somehow, this made literally no difference. It was hot now, but it was still underdone. Unfortunately, reheating it also killed any flavor, and I was now facing something more on par with the foam filling of a jail cell pillow. I ultimately wound up scraping off the cheese and toppings and eating just the crust (doused in hot sauce) until I was no longer hungry, then setting the rest of it outside for stray raccoons. This also backfired; when I went outside again an hour later, there was a second Pizza Hut pizza outside. It truly felt like the raccoons were tormenting me. I don't think I'll order Pizza Hut again.
  • SS
    Steve
    Feb 23, 2026
    1.0
    Beyond disrespectful how they treated me.
  • LS
    Leticia Silva
    Feb 1, 2026
    1.0
    If i could give a zero star i woukd the manager was unprofessional. Made the order wrong then said she made it her self it was right. I told her I could send a picture of the wrong order. She said no I had to drive it in. The whole point of paying delivery is the fact that I didnt want want to drive smh..
  • JP
    Jermaine Pointzes
    Jan 18, 2026
    1.0
    Food was terrible looked like they just threw something together
  • AB
    Angelina Bellew
    Oct 23, 2025
    2.0
    Food is always good but customer service is horrible. Literally have me on hold for 30 minutes until I got tired and got transferred to the call service and I couldn’t order my salad through the call Service lady was very rude to me on the phone. I don’t care how busy you are. It doesn’t take 30 minutes to pick up the phone and talk to somebody.

Brand Certified Facts from Pizza Hut

Pizza Hut partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: