Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and long wait times for orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or poorly made items.
Staff Friendliness
While some staff members were praised for their friendliness, others were noted for having a negative attitude, impacting the overall customer experience.
Cleanliness and Environment
The cleanliness of the restaurant was mentioned positively by some customers, but there were also complaints about the overall atmosphere and service.
RB
Russ Beadlescomb
Feb 22, 2026
5.0
They care about your animals, as if it was there own
BG
Brock Goff
Feb 20, 2026
5.0
Maurice is the man! Always doing his job the right way with a smile. Thanks Mo
TA
Trevor Anderson
Feb 13, 2026
5.0
One of the best McDonald's, by far
TH
Tim Hampton
Feb 9, 2026
1.0
The line for the drive threw was literally backed up to the street, prbly 10 cars in line. So I decided to go inside. There were just 2 of us inside but for some reason my order took 20 mins!!!! All I had was 2 double cheeseburgers n a drink, thats it. 20 mins I stood there waiting n saw about 15 cars in the drive threw get served before I got my 2 burgers. Why does this place basically ignore the front line? THERE IS ZERO REASON ANYONE SHOULD HAVE TO WAIT 20 MINS FOR 2 BURGERS. Then when I finally got my order 1 of the burgers was missing so I had to go back in. When I said something all I got was an attitude from the kid working there as if itd my fault I waited so long n screwed up my order. Ill never go back here.
KG
Kendall Garcia
Feb 8, 2026
1.0
I’ve given this location MULTIPLE chances bc it’s the one closest to my house and has the highest rating I’ve seen. That being said, RIDICULOUS. Multiple times my quarter pounders have been near raw in the middle, fries are always cold and room temp, nuggets are never fresh, they always forget something - usually pies, straws or sauce packets. The morning crew is nicer than the evening crew for sure, but I don’t really care about that. I’ve worked fast food and can understand the attitude tbh. But don’t roll your eyes at me when I bring in the burger I ordered PLAIN that you smothered in onions lol
What are the regular operating hours for McDonald's in Ferndale, MI?
McDonald's in Ferndale is open daily from 7:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through is open every day from 7:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Ferndale?
Delivery is available daily from 8:00 AM to 9:00 PM.
What delivery and pickup options does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online from this location?
You can order online via their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available for iOS and Android.
What payment options are accepted at McDonald's Ferndale?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have drive-thru service?
Yes, this McDonald's location has a drive-thru service available.
What nearby public transportation options can help me get to McDonald's?
The Ford Woodward Display is a nearby bus station that can help you reach McDonald's at 22525 Woodward Ave.
Are there any popular dining options near this McDonald's?
Nearby dining options include Wendy's, Baskin-Robbins for ice cream and smoothies, Dunkin' for coffee and donuts, and Theburgervault for American and burger cuisine.
What local attractions or shops could I visit before or after dining at McDonald's Ferndale?
You can visit nearby places like the Lawrence Street Gallery for art, John K. King Books North for books, and Saigon Nails Spa for beauty services.
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