McDonald's

3.6
1402 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
22525 Woodward Ave, Ferndale, MI
48220, United States

Hours

Reviews

3.6
1,402 reviews
5 stars
523
4 stars
298
3 stars
259
2 stars
107
1 star
215

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Customer Service

Feedback highlighted a mix of friendly and rude service, with several customers experiencing unprofessional behavior from staff.

Food Quality

While some customers enjoyed fresh and hot food, others complained about cold, old, or poorly prepared items.

Cleanliness

Several reviews noted cleanliness issues, including dirty windows and trash around the drive-thru.

Operational Hours

Customers expressed frustration over inconsistent operating hours, with reports of the restaurant closing early or not opening on time.
  • BA
    Brian Adams
    Nov 11, 2025
    3.0
    I mean, let’s get serious. It’s McDonald’s. It’s not great food we go here because we’re lazy and it’s somewhat cheap.
  • JG
    John Galt
    Nov 2, 2025
    1.0
    Extremely slow service. Need to hire more staff and new staff.
  • SS
    Star
    Oct 24, 2025
    2.0
    Every time I order a burger with no mustard and no pickles they skip out on the onions. I never said “no onions.” Told the guy at the speaker to make sure the onions are there because they miss it every time. I get my food and of course, the onions missing.
  • AK
    Ashley Kelly
    Oct 22, 2025
    1.0
    Cheap luke warm vibes here and they serve you like skimping your meal will put more money in their personal wallets. Just go to the next closest one.
  • TZ
    Timothy Zimmer
    Oct 14, 2025
    5.0
    malcolm was an excellent person to be on the curbside delivery today. he was very professional and handled everything with excellent customer service, even when the order was incorrect he went above and beyond to make the corrections that were needed. to the manager Zee, this man deserves a raise. you have an continuous support with business.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Ferndale, MI?

McDonald's in Ferndale is open daily from 7:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 7:00 AM to 11:00 PM.