Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Customer Service
Feedback highlighted a mix of friendly and rude service, with several customers experiencing unprofessional behavior from staff.
Food Quality
While some customers enjoyed fresh and hot food, others complained about cold, old, or poorly prepared items.
Cleanliness
Several reviews noted cleanliness issues, including dirty windows and trash around the drive-thru.
Operational Hours
Customers expressed frustration over inconsistent operating hours, with reports of the restaurant closing early or not opening on time.
BA
Brian Adams
Nov 11, 2025
3.0
I mean, let’s get serious. It’s McDonald’s. It’s not great food we go here because we’re lazy and it’s somewhat cheap.
JG
John Galt
Nov 2, 2025
1.0
Extremely slow service. Need to hire more staff and new staff.
SS
Star
Oct 24, 2025
2.0
Every time I order a burger with no mustard and no pickles they skip out on the onions. I never said “no onions.” Told the guy at the speaker to make sure the onions are there because they miss it every time. I get my food and of course, the onions missing.
AK
Ashley Kelly
Oct 22, 2025
1.0
Cheap luke warm vibes here and they serve you like skimping your meal will put more money in their personal wallets. Just go to the next closest one.
TZ
Timothy Zimmer
Oct 14, 2025
5.0
malcolm was an excellent person to be on the curbside delivery today. he was very professional and handled everything with excellent customer service, even when the order was incorrect he went above and beyond to make the corrections that were needed.
to the manager Zee, this man deserves a raise. you have an continuous support with business.
What are the regular operating hours for McDonald's in Ferndale, MI?
McDonald's in Ferndale is open daily from 7:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through is open every day from 7:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Ferndale?
Delivery is available daily from 8:00 AM to 9:00 PM.
What delivery and pickup options does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online from this location?
You can order online via their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available for iOS and Android.
What payment options are accepted at McDonald's Ferndale?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have drive-thru service?
Yes, this McDonald's location has a drive-thru service available.
What nearby public transportation options can help me get to McDonald's?
The Ford Woodward Display is a nearby bus station that can help you reach McDonald's at 22525 Woodward Ave.
Are there any popular dining options near this McDonald's?
Nearby dining options include Wendy's, Baskin-Robbins for ice cream and smoothies, Dunkin' for coffee and donuts, and Theburgervault for American and burger cuisine.
What local attractions or shops could I visit before or after dining at McDonald's Ferndale?
You can visit nearby places like the Lawrence Street Gallery for art, John K. King Books North for books, and Saigon Nails Spa for beauty services.