Many customers reported issues with incorrect orders, including missing items and wrong ingredients.
Delivery Speed
Numerous reviews highlighted slow delivery times, often exceeding the promised 'freaky fast' service.
Customer Service
While some praised the friendly staff, others noted poor management behavior and lack of responsiveness to complaints.
Food Quality
The quality of the food received mixed reviews, with some customers enjoying their sandwiches while others found them poorly made or lacking in ingredients.
Cleanliness
Several customers appreciated the cleanliness of the restaurant, including the dining area and bathrooms.
SS
Star
Jan 2, 2026
3.0
Would be better if I got my ranch that I ordered…
HF
Have Faith
Jan 1, 2026
5.0
My first time going to a Jimmy John’s and the whole experience was very pleasing. I would definitely be bk to this location….very pleased with the staff and the atmosphere of this establishment.
TC
Tim Cloutier
Nov 21, 2025
1.0
Don't go to this Jimmy Johns location. Go to any other. I asked for my order to not have mayo or tomatoes. Both were on it. I paid for salami and I did not receive any. Also wanted yellow mustard and none was on it.
I go here once a week usually. I will not be returning since they can't even make a sandwich correctly. If you want your food made correctly go somewhere else.
JT
Jaime Te-Ana
Oct 25, 2025
5.0
They have been providing sandwiches for our Fall Festivities for the past three years. The online ordering is easy, pickup is flawless and the food is fresh. I made a mistake on my order date and time. The manager corrected in store and made all 60 sandwiches with her team in under 15 minutes. I was already tipping them because the service is great. I gave a little extra for the mishap on my behalf and their willingness to accommodate.
TB
Toi Bullock
Oct 24, 2025
3.0
my husband got off late but got there at 9:52 to get subs and the cashier tells him she cut off the toaster over already. I will be calling corporate Mon. We order at this location often.