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Dunkin'

3.6
(727 reviews)

Business Details

22451 Woodward Ave, Ferndale, MI
48220, United States
(248) 914-4313
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ferndale, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
22451 Woodward Ave, Ferndale, MI
48220, United States

Hours

Reviews

3.6
727 reviews
5 stars
300
4 stars
131
3 stars
105
2 stars
57
1 star
134

What are people saying?

AI-generated from recent customer reviews

Product Quality

Many customers reported stale donuts and poor quality of food and drinks, with several mentioning that items tasted old or burnt.

Customer Service

Numerous reviews highlighted poor customer service, including unprofessional behavior, lack of acknowledgment, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty bathrooms and a general lack of cleanliness in the establishment.

Service Speed

While some customers appreciated quick service, others experienced long waits and issues with order accuracy, particularly with mobile orders.
  • MG
    melissa griffiths
    Feb 3, 2026
    1.0
    When they do have donuts they're stale and old and can't make custom coffee. I wanted a frozen latte that was iced on the menu and they said they couldn't do it. They could have easily blended it and put the cold foam on top.
  • CS
    chris smith
    Jan 18, 2026
    1.0
    Must be under new management... They cant even make their own drinks right... smh
  • TH
    Teer Hathorn
    Jan 8, 2026
    2.0
    This is the worst Dunkin location I’ve ever been to the workers are disgusting and completely unprofessional and unsanitary very dirty and food always stale
  • DA
    Derrick Armstrong
    Dec 12, 2025
    3.0
    It's a nice restaurant. The staff were polite. It has its own parking lot. I was disappointed however, at the number of available donut options. I purchased a dozen. I would have purchased more if more varieties were available. They didn't even have regular glazed donuts. You never run out of those! Dunkin, you've got two popular donuts restaurants within two miles of you, north and south. Don't lose customers over something you can control. 🙂
  • H
    Hon3yD3w *
    Nov 20, 2025
    1.0
    This store has been less than a "Meh..." They aren't friendly. They do just enough to give you the order and take the money. They're so mechanical. It was almost 2pm when I walked in today. There was nobody at the front counter. So I'm looking at the showcases; barely any donuts to choose from! (See photos) I wanted a hot coffee drink, but all I saw was iced coffee drinks on their menu. I was going to ask the cashier when they came back, about their hot drink selections. While standing there, I was deciding from their meager selection. This was about 2 minutes of time, and nobody greeted me. So I just said, "Hello?" I heard someone working in the back and moving things around. So I said "hello" again, a bit louder this time. A woman came out from the back, but she didn't even acknowledge me; she was talking on a headset, and went right over to the drive through window and continued talking. Just a simple, "Hi, I'll be right with you," would have been ok, but she said nothing to me. At that point it had already been 3 minutes of time, and I refuse to patronize businesses with poor customer service. So I walked out. Won't ever be back.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Ferndale, MI?

Dunkin' in Ferndale, MI is open daily from 4:00 AM to midnight.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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