Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Ferndale, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported stale donuts and poor quality of food and drinks, with several mentioning that items tasted old or burnt.
Customer Service
Numerous reviews highlighted poor customer service, including unprofessional behavior, lack of acknowledgment, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty bathrooms and a general lack of cleanliness in the establishment.
Service Speed
While some customers appreciated quick service, others experienced long waits and issues with order accuracy, particularly with mobile orders.
MG
melissa griffiths
Feb 3, 2026
1.0
When they do have donuts they're stale and old and can't make custom coffee. I wanted a frozen latte that was iced on the menu and they said they couldn't do it. They could have easily blended it and put the cold foam on top.
CS
chris smith
Jan 18, 2026
1.0
Must be under new management... They cant even make their own drinks right... smh
TH
Teer Hathorn
Jan 8, 2026
2.0
This is the worst Dunkin location I’ve ever been to the workers are disgusting and completely unprofessional and unsanitary very dirty and food always stale
DA
Derrick Armstrong
Dec 12, 2025
3.0
It's a nice restaurant. The staff were polite. It has its own parking lot. I was disappointed however, at the number of available donut options. I purchased a dozen. I would have purchased more if more varieties were available. They didn't even have regular glazed donuts. You never run out of those! Dunkin, you've got two popular donuts restaurants within two miles of you, north and south. Don't lose customers over something you can control. 🙂
H
Hon3yD3w *
Nov 20, 2025
1.0
This store has been less than a "Meh..." They aren't friendly. They do just enough to give you the order and take the money. They're so mechanical. It was almost 2pm when I walked in today. There was nobody at the front counter. So I'm looking at the showcases; barely any donuts to choose from! (See photos) I wanted a hot coffee drink, but all I saw was iced coffee drinks on their menu. I was going to ask the cashier when they came back, about their hot drink selections. While standing there, I was deciding from their meager selection. This was about 2 minutes of time, and nobody greeted me. So I just said, "Hello?" I heard someone working in the back and moving things around. So I said "hello" again, a bit louder this time. A woman came out from the back, but she didn't even acknowledge me; she was talking on a headset, and went right over to the drive through window and continued talking. Just a simple, "Hi, I'll be right with you," would have been ok, but she said nothing to me. At that point it had already been 3 minutes of time, and I refuse to patronize businesses with poor customer service. So I walked out. Won't ever be back.
What are the operating hours for Dunkin' in Ferndale, MI?
Dunkin' in Ferndale, MI is open daily from 4:00 AM to midnight.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
How can I order from Dunkin' in Ferndale using a mobile app?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or use the quick order links provided for fast grab and go experience.
What special holiday drinks are available at Dunkin' during the holiday season?
Dunkin's holiday menu includes the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
What type of food and beverages does Dunkin' Ferndale serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, and offers breakfast, lunch, and brunch meals with vegetarian options and late night food.
Does Dunkin' in Ferndale have a drive-thru service?
No, this Dunkin' location does not have a drive-thru service.
Which nearby places can I visit before or after visiting Dunkin'?
Nearby places include Baskin-Robbins ice cream shop, Zion Lutheran Church for a peaceful visit, and Regina's Food Truck for Mexican cuisine, offering a variety of activities around Dunkin'.
Are there any nearby transit or automotive services to help me get to Dunkin'?
Yes, the EVgo Car Charging Station and Mobil gas station are nearby, making it convenient for customers driving electric or gasoline vehicles to visit Dunkin'.
What entertainment or educational places are close to Dunkin' in Ferndale?
Nearby are Traines Music Studio for music lessons, Higher Praise Dance Academy for dance, and the Centro Cultural Hispano cultural center offering concerts and community events.
Where can I find hair and beauty salons near Dunkin' Ferndale?
The Ivy Salon, B International Hair Salon, Aesthetic Hair Co, and Hair by Brit are all nearby options for beauty and hair services.
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