Business Details
About
Mexican Restaurant
Chipotle Ferndale is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.3
1,056 reviews
5 stars
231
4 stars
95
3 stars
68
2 stars
76
1 star
586
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The restaurant is frequently reported as dirty, with unclean tables and floors, contributing to a negative dining experience.
Service Speed
Customers consistently mention long wait times, especially during busy hours, with complaints about slow service and inadequate staffing.
Food Quality
Many reviews highlight issues with food quality, including incorrect orders, missing ingredients, and poorly prepared items.
Staff Attitude
There are mixed reviews about staff behavior, with some customers noting rudeness and lack of professionalism, while others mention friendly service.
Management Issues
Numerous reviews indicate poor management practices, including inadequate staffing and failure to maintain inventory, leading to frequent shortages of menu items.
- SKSanna Koivumäki2 days ago2.0Always very small portions especially when ordering through the app. Frustrating when you are still paying the same price than in store and you recieve half empty bowls.
- TSTammy SambranoJan 1, 20265.0I feel so bad for this manger. Short staffed. One guy running the entire kitchen. I wouldn’t want to work here. They work their tales off. Went for n New Year’s Day. So busy
- HFHave FaithJan 1, 20261.0When coming in this establishment it was very dirty. Sitting tables all 3 were dirty. Come around the corner it was a full staff they did greet me but I immediately left right bk out.A full crew but no one couldn’t sweep and clean tables to make it look welcoming? Why would I want to eat here…and don’t…beware don’t waste your time😫
- JSJohn SordylDec 23, 20251.0Just terrible. My expectations for Chipotle are low. Slow service? Ok. Only half the toppings available? Fine, not a deal breaker. But I do expect better than, when I order tacos, getting 3 undercooked tortillas with meat and toppings slopped over the center and the whole thing rolled up in a piece of tinfoil - making for a terrible mixed taco soup with tortillas floating in it. Absolutely awful.
- ERErin RDec 22, 20251.0Dont eat at this disgusting place. I ordered a burrito bowl for my young son and it was barely a drop of food in it. In fact, it looked like it was rummaged through with a fork! Customer service sucks! They transfer you thorough a system, and don’t even have a way you can talk to a store manager. I will never ever spend another dollar on Chipotle. Trash customer service, trash service, trash food!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Ferndale?
Chipotle Mexican Grill in Ferndale is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Ferndale offer in-store pickup?
Yes, Chipotle Mexican Grill in Ferndale offers in-store pickup services.
Where is Chipotle Mexican Grill located in Ferndale, MI?
Chipotle Mexican Grill is located at 23123 Woodward Ave, Oakland, Ferndale, MI 48220, USA.
How can I order from Chipotle Mexican Grill Ferndale online?
You can order online through the Chipotle website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What is the main phone number for Chipotle Mexican Grill in Ferndale?
The main phone number is +1 248-654-6865.
What type of food does Chipotle Mexican Grill in Ferndale serve?
Chipotle serves customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real food ingredients.
How is Chipotle Mexican Grill in Ferndale contributing to sustainable food practices?
Chipotle follows their "Food with Integrity" principles by sourcing ingredients from farms that adhere to humane and sustainable practices, using only 53 real ingredients without artificial additives.
What nearby places can I visit before or after eating at Chipotle Mexican Grill in Ferndale?
Nearby places include Cookie Plug bakery and ice cream shop, Wing Street American restaurant, and Sport Clips Haircuts of Ferndale for hair salon services.
Are there other dining options close to Chipotle Mexican Grill in Ferndale?
Yes, close dining options include Pizza Hut for pizza, Dickey's Barbecue Pit for barbecue, and Beyond Juicery + Eatery for smoothies and salads.
What local services are available near Chipotle Mexican Grill in Ferndale for health and wellness?
Nearby health and wellness services include Premier Care Pharmacy, ATI Physical Therapy, Tantra Aveda Spa for massage, and Essential Chiropractic for holistic care.