Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Fenton Subway® Restaurant at 1298 N Leroy St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poorly made sandwiches.
Staffing Issues
Frequent mentions of being understaffed, leading to long wait times and inadequate service during busy hours.
Food Quality
Mixed feedback on food quality, with some praising freshness while others noted issues like cold or poorly prepared sandwiches.
Cleanliness
Concerns were raised about cleanliness, with reports of unsanitary conditions and unkempt food preparation areas.
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Carla Goll
Nov 14, 2025
5.0
Ordered and discovered locked out of car. The two gals on day shift were great about making my situation less stressful.
BB
Britain Butcher
Nov 7, 2025
1.0
Walked in around 6.30. Waited for almost 10 minutes as we heard the employees talking in the back. No one ever came out or acknowledged our existence (they had to have heard us talking as well) so we left...
MP
Mairin Plew
Oct 14, 2025
1.0
NEVER AGAIN! I WOULD GIVE NEGATIVE STARS IF I COULD! I HAVE NEVER BEEN TREATED SO RUDE AT ANY RESTAURANT PRIOR TO THIS! We ordered online. We were the only customers in the store and no one came in the entire time we were there. We have NINE children and a couple adults. We allowed plenty of time for our order before arriving. Our order was not complicated. The second we walked in, we were instantly confronted by the staff members asking us in the online order was ours. We replied yes and the staff told us that our order needed to be ordered 24 hours in advance because it should’ve of been a catering order. The staff continued to complain while making our entire order! We frequent restaurants and fast food all the time with our family. When our order was complete, I said something to one of the staff members of how we were treated. She said “go ahead, call my manager. Her name is Christine and my name is Hannah.” On top of that, several of our subs were made incorrectly! I regret leaving a generous tip when we placed the order!
TH
Timothy Hedglen
Oct 12, 2025
1.0
The front door was locked at 8pm. Employees were there but apparently decided they didn't want to work!!!!