Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Fenton Subway® Restaurant at 10850 Silver Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with reports of rude staff and long wait times.
Food Quality
Several customers complained about the quality and accuracy of their food orders, including missing ingredients and stale bread.
Cleanliness
The restaurant was noted for being clean, with some customers appreciating the overall cleanliness of the facility.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong sandwiches.
Staff Attitude
Mixed feedback on staff attitude, with some praising friendly service while others reported rudeness and lack of attention.
OB
Oden Brok
Jan 29, 2026
1.0
It is normally clean, and there isn't much to say about the food.
I've stopped going here though, due to very poor customer service. Although I do believe it was just the one employee. But had made a rude remark about my younger sibling (11). Not wanting to listen to her and had told me to do it instead.
Very rude and doesn't understand trying to teach kids to speak for themselves. This was a few months ago so might go again just to see.
MM
Mac Morrow
Jan 16, 2026
1.0
This place is ridiculous with the portions they put on their overpriced $20 subs. Unreal.
KA
Kristina Ayers
Nov 13, 2025
5.0
Placed my order and it was already being completed when I arrived. I was impressed to notice the manager was making it instead of waiting for staff to do it next. In fact, it looked like her she had been mid lunch and working on scheduling and still stopped to help with orders. Great upbeat greetings, smelled like fresh warm bread, and facility was clean. Great experience!
RK
Raine Koyl
Oct 20, 2025
1.0
I just made an order for delivery. The website was being funny and wasn’t loading. I put in my payment method and it kept loading and loading then it sent me back to the payment screen. I tried to run it through again and it said the gift card I used has a zero balance and it charged my card the additional balance that the gift card didn’t cover. I have received no information if the order actually went through or not. I tried calling the location 8 times and they won’t pick up. I guess we will have to wait and see if my order worked or not or if yall just took my money without putting the order through. Either way now you have a pregnant pissed off customer.
KM
Katie Marie
Sep 21, 2025
1.0
I’d give them no stars if I could. Tried using the app. They charged me twice but still didn’t have the order to the store. Took my money both times but refused to give me the food. What’s the sense of having an app if it doesn’t work.