Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Frequent complaints about incorrect orders and misunderstandings regarding special requests.
Customer Service
Mixed reviews on service quality; some praised individual staff members while others reported unprofessional behavior.
Food Quality
Inconsistent food quality; while some customers enjoyed their meals, others found them cold or poorly prepared.
Cleanliness
Reports of unsanitary conditions in the dining area and restrooms, affecting customer experience.
Operational Issues
Customers noted frequent issues with hours of operation and long wait times, leading to frustration.
MV
Maria Vladimirovna
Jan 4, 2026
5.0
Best service! Thank you for sharing your good mood!
CJ
Christian Jones
Jan 4, 2026
1.0
Got a 40$ order and just not even gonna post the rest … this was just a simple chili dog and they didn’t have the common decency to tell me ANY of my food was 4th hours plus OLD and RECOOKED . i called and just asked for a refund and they told me “we can remake your food and we can’t give you a refund because we’re closed” … i’m sorry what?!!
AM
Adam Moon
Dec 6, 2025
2.0
If you order a bunch of bite boxes why would you only get one sauce?? Why EVERYTIME I ask for more sauce they don’t give me what I ask for even when I say I’ll pay extra they say I gotcha they don’t got me 1-2 cups of sauce is not enough for 2 1/2 pound bit boxes so irritating it’s all the time with them!
CW
corey walton
Nov 26, 2025
1.0
To whom it may concern,
I am writing to report a very unprofessional and unacceptable experience I had at your restaurant this week.
On Monday, I ordered the “2 for $5” deal with both sandwiches on seedless buns due to an allergy, and both with cheese—one chicken sandwich and one cheeseburger. When I returned to work and checked the food, both sandwiches had sesame seed buns. I went back to the restaurant and the sandwiches were remade with the correct buns, but only one had cheese, even though I clearly ordered cheese on both.
At that point, I asked for a refund. The manager told me the refund was processed and would appear on my card within 24 hours. The next day (Tuesday), there was still no refund. When I went back, I was told it might take 48 hours, and that if it did not go through by Wednesday, they would refund me in cash.
On Wednesday, I returned again. While the supervisor was processing the refund at the drive-through window, I heard another employee loudly making comments clearly directed at me:
• “It’s only six dollars, we’re not balls out for six bucks.”
• “This guy keeps coming up here to harass us over six dollars.”
• “You can’t even buy a bag of weed with six dollars.”
These comments were unprofessional, disrespectful, and completely unprovoked. When I stepped aside to see who was speaking, I saw it was a Caucasian woman with dark green hair. I calmly told her that the amount didn’t matter—it was my money and I deserved the refund.
Instead of correcting the employee, the supervisor threatened to call the police on me and then told me that if I didn’t “shut up,” she wouldn’t issue the refund at all. This behavior was uncalled for, hostile, and unacceptable, especially given that I had been nothing but patient while trying to resolve a mistake the restaurant made multiple times.
I left feeling disrespected, embarrassed, and concerned that I was being treated this way either because they were having a bad day—or because I am a Black customer. Either way, no one deserves this treatment.
I will never eat at this location again, and I will not recommend it to anyone. I am requesting that this matter be addressed and that appropriate action be taken regarding the employees involved.
Thank you.
ML
Mark Leidholdt
Nov 25, 2025
1.0
I wasn’t able to get any food due to the stench of pure garage at the drive-thru window. Don’t know if they’re having an issue with the store but geez I could not bare to be in that for another second let alone have my food be made with that smell in the air.
What are the regular operating hours for Rally's at 15155 Silver Pkwy?
Rally's is open daily from 10:00 AM to 2:00 AM on most days, and until 3:00 AM on Thursday through Saturday.
Does Rally's offer drive-thru and takeout services?
Yes, Rally's provides drive-thru and takeout services to ensure convenient and safe ordering for guests.
Can I order food online or have it delivered from Rally's?
Yes, you can order ahead online or get your food delivered via DoorDash using the provided ordering links.
What are some of the specialty menu items at Rally's?
Rally's specialities include Famous Seasoned Fries, Big Buford, Baconzilla, and the All American Cheeseburger.
What payment options are accepted at Rally's?
Rally's accepts American Express, MasterCard, Visa, and cash as payment options.
Is there any dress code clients should be aware of when visiting Rally's?
The attire at Rally's is casual, making it a comfortable environment for all guests.
What safety measures has Rally's implemented in response to the Coronavirus?
Rally's has closed dining rooms, limited patio and walk-up window capacity, and reinforced frequent handwashing and glove use to ensure safety.
What nearby places can I visit before or after dining at Rally's on Silver Pkwy?
You can visit nearby places such as Financial Plus Credit Union, Michaels crafts store, and O'Reilly Auto Parts for banking, shopping, and automotive needs.
Are there nearby hotels near Rally's at 15155 Silver Pkwy for overnight stays?
Yes, Fairfield by Marriott Inn & Suites Flint Fenton is a nearby hotel option for guests seeking overnight accommodations.
How can nearby transit or retail stores help customers visiting Rally's?
Nearby retail stores like The Home Depot and GameStop provide convenient shopping opportunities, while the presence of gas stations like Shell and BP make refueling easy before or after visiting Rally's.