Panera Bread

3.9
779 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Fenton is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Panera Bread
3500 Owen Road, Fenton, MI
48430, United States

Hours

Reviews

3.9
779 reviews
5 stars
391
4 stars
164
3 stars
85
2 stars
50
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with long wait times for food orders, often exceeding 20 minutes.

Food Quality

Many reviews indicated a decline in food quality, with complaints about poorly made sandwiches and inconsistent portion sizes.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Customer Service

While some staff were praised for their friendliness, there were multiple reports of rude or unhelpful management, leading to negative customer experiences.

Value for Money

Customers expressed dissatisfaction with the high prices relative to the quality and portion sizes of the food.
  • TW
    Thomas Walsh
    Dec 28, 2025
    2.0
    Slowest Panera I’ve ever been to. I’ve been waiting for my food INSIDE for 35 minutes and all I see are a bunch of high schoolers standing around behind the counter staring at walls. If you’re taking suggestions, have an adult on each shift.
  • MH
    Marty Howard
    Dec 16, 2025
    3.0
    Owen road Panera just didn't seem to be up to Panera's usual standards. Grilled cheese sandwich wasn't grilled, just heated until the cheese was oozing out. Employees were nice but place just seemed like management was on cruise control
  • KM
    Kyle Muehl
    Dec 15, 2025
    2.0
    Man I like this place but over the past few months the service has been soooooo slow and this last one is like the last straw. Order said it would be ready at 1:18 and I’m here at 1:38 and it’s not even preparing yet. Fix the app times if it’s that busy Also the manager was up front and partly to his credit he seemed busy on stuff but like people asked him if there was a back up and he’s just like “yeah” like if it’s this busy warn people about the wait maybe apologize or Edit I’m still here waiting. The original order was almost an hour ago now and that was for 2 sandwiches Also I asked the manager if there was anything he could do about this and he just said nope. Literally didn’t even look at me so I’m just gonna drop some stars for that Cooking and service staff were nice and apologetic though
  • BW
    Brianna Winslow
    Dec 13, 2025
    1.0
    You shouldn't threaten a customer because they get defensive when you lie!
  • BH
    Briana Himebauch
    Dec 8, 2025
    1.0
    The food itself is not the issue. If I'm going to pay $40+ for some soup and sandwiches and one smoothie, you should remember to put the spoons in the bag in the drive thru. We aren't door dashing, we wanted to eat in our car so we could continue about our day, I also tried to call and wasn't able to get a person. I expect this from McDonald's, not Panera.

Frequently Asked Questions About Panera Bread

Does Panera Bread Fenton accept reservations?

No, Panera Bread Fenton does not accept reservations.

What are the operating hours of Panera Bread Fenton?

Panera Bread Fenton is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.