Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
871 reviews
5 stars
272
4 stars
170
3 stars
170
2 stars
98
1 star
161
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported frequent mistakes with their orders, including missing items and incorrect modifications.
Service Quality
Many reviews highlighted poor customer service, with complaints about rude staff and long wait times.
Food Quality
Customers expressed dissatisfaction with the food quality, mentioning cold, soggy fries and improperly prepared items.
Management Issues
Several reviews pointed to ineffective management, with complaints about staff behavior and lack of accountability.
Inconsistent Experience
While some customers had positive experiences, many others reported consistently negative experiences at this location.
- DTdamian taucherDec 20, 20251.0They screw my order up every time at this location. I ordeed 2 sausage Mcmuffins with egg, I received 2 sausage Mcmuffins with no egg. They also didn't give me my large drink cup. This was a great McDonald's 6 months ago. Now they're terrible!
- AMAndrew MoorseDec 17, 20251.0If I could give zero stars, I would. From a customer’s point of view, the manager, Melissa, is consistently rude, dismissive, and completely unprofessional. At the counter and the drive-thru window, she snaps at customers, talks down to people, and seems irritated by even the simplest requests. What’s especially uncomfortable is how she appears to treat her employees while I obviously don’t know what goes on behind the scenes, from what’s visible up front she frequently talks to them in a condescending way, corrects them harshly, and makes them look embarrassed and defeated. The staff often look miserable, stressed, and afraid to speak, which strongly suggests she’s a terrible person to work for. On more than one visit, she also appeared disheveled and smelled strongly of alcohol, which is shocking for someone managing a restaurant. Orders are often wrong or delayed, and instead of trying to fix things, she brushes people off or shifts blame. Overall, her attitude creates an unpleasant experience and is more than enough reason to never come back. ZERO STARS
- BLBrandie LynnDec 9, 20253.0Shake machine is usually always down. If you order fresh fries they usually double dip them in the grease it tastes like sometimes even triple dip if that's even possible LOL just nasty. I guess it all depends on the workers and who's working. How they make their food.
- ESEthan SimpDec 5, 20251.0I eat McDonald's way too much for my own good, this one is the absolute worst in the tri county area. Horrible prices. Availability on items subpar. The young workers never get anything right. Charge 25c for a small water. When I'm already paying 10 dollars to give myself a stomach ulcer I should be able to wash it down for free
- NLNickie LundNov 21, 20252.0For the love of God please quit making people pull forward regardless of what they are ordering, from a coffee or meals enough for 8 people!! Giving them half the order then "will you pull up" really? Like thanks for half the cold food!
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's in Fenton, MI?
McDonald's in Fenton, MI is open daily from 5:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through is available every day from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Fenton, MI?
Delivery is available daily from 5:00 AM to 10:30 PM at this location.
Can I place a mobile order for pickup or delivery at this McDonald's?
Yes, you can use the McDonald's App or visit the online ordering link to place mobile orders for pickup or delivery.
What payment options are accepted at this McDonald's restaurant?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru for convenient service.
Are there any nearby places to visit before or after dining at McDonald's?
You can visit nearby places like Legends Bar & Grill or Franks Hoppy Bistro for different dining experiences, or check out Purple Tree Dance Company for performing arts.
Where can I find fuel or convenience items close to this McDonald's?
There is a bp gas station and convenience store nearby for your fueling and quick shopping needs.
What options are available nearby if I need banking or ATM services?
ChoiceOne Bank ATM and The State Bank ATM are nearby for convenient banking and cash withdrawal.
Can I find vehicle-related services near McDonald's in Fenton, MI?
Yes, nearby options include Freeway Sports Center for boat service and repair, Carzby for used car sales, and Unlimited Offroad Centers for automotive repairs.