McDonald's

3.6
1563 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3216 Owen Road, Fenton, MI
48430, United States

Hours

Reviews

3.6
1,563 reviews
5 stars
598
4 stars
365
3 stars
259
2 stars
118
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, long wait times, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Several reviews highlighted issues with food quality, including cold items, missing ingredients, and unsatisfactory preparation.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their helpfulness and friendliness, indicating that there are positive experiences.

Inconsistent Experience

Customers noted a mix of experiences, with some visits being satisfactory while others were disappointing, suggesting inconsistency in service and food quality.
  • RF
    RENE FLORES
    1 day ago
    4.0
    Buen lugar para comer
  • TS
    Tracy Stewart
    Jan 4, 2026
    1.0
    Ordered a mcdouble meal and a cheeseburger. Stood there waiting for 10 -15 minutes nothing. Two people who came in after me got there food and the drive thru was full and all of them were gone. Ask to refund my money so I could go elsewhere and what a inconvenience for them. I am done with McDonalds. Incompetence runs rampant in these places. Will spend my money elsewhere.
  • RR
    Ro
    Dec 22, 2025
    1.0
    Store has gone down since NEW management. Staff are very RUDE and DON'T know their job responsibilitys. Food is NOT COOKED or it's missing. Worst service, wait times are ridiculous. You can order via app spend your hard earned money just to be told when you arrive they don't have your items and they will try to replace them with something much cheaper in value and tell you they can't do a refund. You can arrive 15 minutes before breakfast ends and be told their no longer serving breakfast thats its lunch time.
  • JW
    Josie Ward
    Dec 16, 2025
    1.0
    This was just sad the service was good I got my order and didn’t have to wait the place is clean over all and the workers are kind but when I got home I opened my burger just to see it was moldy I usually don’t give bad reviews but this is unacceptable and I didn’t want to go back there because I live far away I get food from there a lot but this was my last.
  • SS
    Skylar Swartz
    Dec 6, 2025
    1.0
    When I went in the drive through I wanted to get the viral grinch meal and then all of a sudden, I rolled down my window and all I see is a big poster and it says sorry we’re out of grinch meals. So I began to tweak out so the lady asked, what do I want? I Said the Grinch meal, but she said they’re all out so I got a number nine instead, and when I picked up that food from her, it was cold. The burger was cheeks there was no pickles. Fries were soggy it tasted like a wet chinchilla. So guys, if you were gonna go get the Grinch meal, don’t pull up there McDonald’s is so cooked in 2025💀😭✌️🫩. So guys if you want the grinch meal go somewhere else don’t waste your time with them. 🫩✌️This is pmo rn

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3216 Owen Road, Fenton, MI?

This McDonald's location operates 24 hours a day, seven days a week, including Monday through Sunday.

Does this McDonald's offer drive-through service and what are the drive-through hours?

Yes, this McDonald's has a drive-through that operates 24/7, open all day every day of the week.