While many customers praised the attentive and friendly service from specific staff members like Kam, Zoe, and Emma, there were also numerous complaints about slow service and unresponsive staff during busy times.
Food Consistency
Customers reported a mix of experiences with food quality, with some enjoying hot and well-prepared meals, while others received cold or incorrect orders, leading to dissatisfaction.
Atmosphere
The atmosphere was generally described as lively and enjoyable, especially during sports events, although some reviews noted cleanliness issues and a chaotic environment during peak hours.
Management Response
Several customers appreciated the proactive approach of management in addressing concerns, while others felt their complaints were not adequately handled.
Order Accuracy
There were multiple instances of incorrect orders, missing items, and issues with food preparation, which frustrated customers and led to negative experiences.
TK
Tanner Krousie
Nov 14, 2025
5.0
Ross and Samantha were our waiters tonight very friendly and had a smile on there faces very helpful as well
TD
Tim Davis
Nov 6, 2025
5.0
Went there for dinner tonight and it was awesome. Emma our waitress was a pleasure and so helpful with everything.
CE
Cindy Eads
Nov 6, 2025
5.0
Emma was our server and she was an absolute delight! Very friendly and helpful! The food came out great also! We will be back!
MC
melissa carrano
Oct 25, 2025
1.0
Loud Complaint -Fenton MI Buffo Wild Wings
Buffalo Wild Wings as a Corporation sponsors the UFC. They host the ESPN PayPer View UFC Events. It’s very disappointing when you rearrange your day to attend one of the hosted events that is listed on the corporate site as a hosting franchise, only to have to the Main Card, final fight sound silenced to play commercials on another station. We went specifically to watch the main card and had dinner and drinks. Completely ruined the evening. When I expressed my disappointment and frustration with staff and management, I was unsatisfied by the response. We will take our business to the new Hartland location
SM
Shannon Morris
Oct 24, 2025
1.0
I had a pickup order and they swapped my traditional for breaded boneless wings that I can’t even eat because I’m allergic to gluten. Didn’t know until I got home because they sealed the bag. Thanks for the meal I can’t even eat!!