Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently noted that the food was fresh and delicious, but there were also complaints about cold, burnt, or improperly prepared items.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Some customers mentioned cleanliness issues, particularly in the dining area and with food preparation.
Inconsistent Experience
The overall experience varied significantly depending on the staff on duty, with some praising the service while others reported terrible experiences.
PH
Pete Harb
Dec 28, 2025
1.0
Think twice before you eat here or any restaurant for that matter especially fast food where employees don’t really care about their job and sadly it shows….i went in there to pick up an online order and a customer dining in came back up to the counter and gave the young girl his sandwich saying he asked for a single and got a chicken sandwich….she took it from him and opened it back up and looked at it and then proceeded to wrap it back up after he sat back down and wasn’t looking and then she put that same sandwich that the customer touched and handled in someone’s DoorDash order….they are automatically supposed to discard any food a customer handles and gives back….i’m sure that DoorDash customer would’ve been thrilled or more like disgusted to know that his sandwich was opened and touched and handled by two different people after it was initially prepared not knowing what they actually did to it or whether or not the customer actually put his mouth on it before realizing it was the wrong sandwich who knows what was done to it smfh 🤦♂️ she then gave him another sandwich and sure enough it was also the wrong sandwich for a second time…..then when she handed me my order it was the complete wrong order….very unsanitary and unethical to say the least and god knows what they do behind the scenes when you’re not looking….like I said think twice before eating out especially at fast food restaurants because most of them don’t care at all smfh 🤦♂️
LW
Latonya Williams
Dec 26, 2025
5.0
Everything was fresh and delicious and I went late they made sure it still was freshly made
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 38177 10 Mile Road in Farmington, MI?
Wendy's at this location is open daily from 6:30 AM to midnight, including the drive-thru service.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 38177 10 Mile Road has a drive-thru open daily from 6:30 AM to midnight.
Can I order food online or through an app from this Wendy's?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available on the Apple App Store.
Is breakfast served at this Wendy's location?
Yes, breakfast is served here with options including breakfast combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
How can I provide feedback or contact Wendy's at this location?
You can contact the location directly by calling (248) 477-9655 or provide feedback through Wendy's Customer Care via their Contact page or Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant nutrition posters upon request.
Is Wendy's open for dine-in, takeout, delivery, and drive-thru at this location?
Yes, Wendy's offers dine-in, takeout, delivery, and drive-thru services at this Farmington location.
What nearby places can I visit before or after dining at Wendy's on 10 Mile Road?
Nearby you can visit Perfect Pairing Market for cheese and wine, or grab coffee at Tim Hortons. For convenience, there are Exxon gas stations close by for fuel needs.
Are there other fast food options near Wendy's on 10 Mile Road?
Yes, nearby fast food options include Taco Bell, Pizza Hut, and another Wendy's location close by, offering variety for your meals.