Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted issues with food being cold, improperly prepared, or not fresh, contributing to a negative dining experience.
Customer Experience
While some customers praised friendly staff and good service, many others noted a lack of care and attention from employees, impacting overall satisfaction.
Cleanliness
Several reviews mentioned that the restaurant was not clean, with dirty conditions affecting the dining experience.
Inconsistent Availability
Customers expressed frustration over items being unavailable, such as Frosty machines being down or missing menu items.
DV
Dylan VandenEinde
Oct 30, 2025
1.0
Nobody in drive through. Only one person in front of me in store to order and it took ten minutes to even get to me. Horrible service. I would understand if you were busy. Employees on their phones visibly while I was waiting. Kept staring at me rudely. I’m there for food. What’s the mystery. How about take my order if you have time to be on your phone and stare. Guess we have to order at a kiosk these days. People can’t even help anymore.
NT
Nicolle Tomes
Sep 24, 2025
1.0
Occasionally I like to swing by Wendy's on the way home from work, to grab a Frosty. I left work at 10pm, got into the drive thru at 10:17pm, and it's not the first time that I've been told the Frosty machine is down for the night, 1 hour 45 min before close.
I asked if they shut the machines down at a certain time, and was completely ignored.
I am giving up on this location, it's really not worth the hassle.
EM
Ed Meurer
Sep 21, 2025
2.0
Don't order the breakfast Baconator sandwich.
The fries were okay.
The iced tea was extremely weak
AB
Alyssa Brecht
Sep 17, 2025
2.0
The worker at the window was nice enough, but I asked for spicy nuggets & got regular. Disappointing. Check your bags!
DT
Daniel Tata
Sep 6, 2025
1.0
Employees attitudes are horrible, never going to Wendy's again
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Farmington, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Farmington, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (248) 476-0554.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 22725 Orchard Lake Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Farmington, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 22725 Orchard Lake Road in Farmington, MI currently open?
Yes! This Wendy's location remains open, committed to serving quality food every single day through dine-in, drive-thru, and delivery.
What are the drive-thru hours at Wendy's on Orchard Lake Road?
The drive-thru is open daily from 6:30 AM until midnight at this location.
Does this Wendy's serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or order.wendys.com selecting this location.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Does this Wendy's location offer delivery and takeout services?
Yes, delivery and takeout are available. You can order through the Wendy's app or online at order.wendys.com.
How can I contact this Wendy's with questions or feedback?
You can call the location directly at (248) 476-0554, reach Customer Care via the Contact page or Live Chat, or complete the Wendy’s Customer Satisfaction Survey.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing details are available at https://order.wendys.com or the Wendy's mobile app after selecting this specific location.
What nearby places of interest are close to this Wendy's on Orchard Lake Road?
Nearby, you'll find AKT Peerless (building supplies), Sheikh Medical Center (medical center), and the School of Rock Farmington (music school). These can be convenient stops before or after your visit.
Are there any entertainment or leisure venues near this Wendy's?
Yes, near Wendy's you can visit Zap Zone (arcade and laser tag), EscapeRoom-Zone (escape rooms), and StoreHouse Studioz (arts and entertainment) for fun activities.
Can I combine a visit to this Wendy's with shopping or services nearby?
Certainly! Close by are places like Belle Tire for automotive needs, EGO Centrix Salon for beauty services, and Antonio's Pizzeria Liquor And Fine Wine for dining and beverages, making it easy to run multiple errands.