Wendy's

3.5
856 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
22725 Orchard Lake Road, Farmington, MI
48336, United States

Hours

Reviews

3.5
856 reviews
5 stars
299
4 stars
217
3 stars
134
2 stars
65
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted issues with food being cold, improperly prepared, or not fresh, contributing to a negative dining experience.

Customer Experience

While some customers praised friendly staff and good service, many others noted a lack of care and attention from employees, impacting overall satisfaction.

Cleanliness

Several reviews mentioned that the restaurant was not clean, with dirty conditions affecting the dining experience.

Inconsistent Availability

Customers expressed frustration over items being unavailable, such as Frosty machines being down or missing menu items.
  • DV
    Dylan VandenEinde
    Oct 30, 2025
    1.0
    Nobody in drive through. Only one person in front of me in store to order and it took ten minutes to even get to me. Horrible service. I would understand if you were busy. Employees on their phones visibly while I was waiting. Kept staring at me rudely. I’m there for food. What’s the mystery. How about take my order if you have time to be on your phone and stare. Guess we have to order at a kiosk these days. People can’t even help anymore.
  • NT
    Nicolle Tomes
    Sep 24, 2025
    1.0
    Occasionally I like to swing by Wendy's on the way home from work, to grab a Frosty. I left work at 10pm, got into the drive thru at 10:17pm, and it's not the first time that I've been told the Frosty machine is down for the night, 1 hour 45 min before close. I asked if they shut the machines down at a certain time, and was completely ignored. I am giving up on this location, it's really not worth the hassle.
  • EM
    Ed Meurer
    Sep 21, 2025
    2.0
    Don't order the breakfast Baconator sandwich. The fries were okay. The iced tea was extremely weak
  • AB
    Alyssa Brecht
    Sep 17, 2025
    2.0
    The worker at the window was nice enough, but I asked for spicy nuggets & got regular. Disappointing. Check your bags!
  • DT
    Daniel Tata
    Sep 6, 2025
    1.0
    Employees attitudes are horrible, never going to Wendy's again

Frequently Asked Questions About Wendy's

Is 22725 Orchard Lake Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.