Dunkin'

3.8
398 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Farmington, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
20788 Farmington Rd, Farmington, MI
48336, United States

Hours

Reviews

3.8
398 reviews
5 stars
192
4 stars
84
3 stars
44
2 stars
26
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, noting both friendly staff and rude interactions, especially during busy times.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong drinks, leading to customer frustration.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying their meals while others reported stale or poorly prepared items.

Cleanliness

The location was generally noted for being clean, although some customers experienced issues with the cleanliness of food preparation.

Availability

Several customers expressed disappointment over frequently being out of popular items, particularly donuts.
  • MH
    Monica Hopkins
    6 days ago
    5.0
    I recently visited the Dunkin’ Donuts drive-through and overall had a solid experience that matched what you’d expect from the brand. The drive-through line moved fairly quickly, even during a busy time, which is a big plus for anyone grabbing coffee on the go. The ordering process was smooth, and the staff member taking my order was polite, clear, and efficient. When I reached the window, the employee was friendly and professional, which made the interaction pleasant despite it being a quick stop. My order was accurate, and everything was handed to me promptly without feeling rushed or careless. The coffee was fresh, hot, and consistent with Dunkin’s usual flavor—reliable and exactly what I needed. The donuts were soft and fresh, not stale, which shows good turnover and attention to quality. Packaging was neat, and nothing was spilled or improperly sealed. One small downside was that the menu board could be a bit overwhelming with promotions, making it slightly harder to decide quickly, but that’s a minor issue. Overall, the Dunkin’ Donuts drive-through delivered a convenient, fast, and friendly experience. It’s a dependable stop for coffee and breakfast when you’re short on time and want consistency.
  • KT
    Kelley Thomas
    Jan 5, 2026
    1.0
    I stopped in for a donut as a they gave me a day old stale donut.
  • MC
    Mariah Crawford
    Dec 21, 2025
    5.0
    Turns out the tea is perfect. I enjoyed their bacon bits as well with a tummy take over. The holiday drinks are never bad in general. I am shooting for the stars with their decaf… of course I know I can make this recipe at home but this is more sweet & tasty than what I have going on for sure!
  • EV
    Erin Valencia
    Nov 17, 2025
    5.0
    Order on the app... Park run in ... Under 5 mins usually to get your stuff
  • BM
    Britney Mallya
    Sep 27, 2025
    3.0
    Coffee is consistently good. Food is ify. This location is hit or miss on that.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Farmington, MI?

Dunkin' in Farmington, MI is open daily from 4:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

This location offers both delivery and curbside pickup services.