Subway

2.9
166 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Farmington Hills Subway® Restaurant at 30080 Grand River Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
30080 Grand River Ave, Farmington Hills, MI
48335, United States

Hours

Reviews

2.9
166 reviews
5 stars
51
4 stars
21
3 stars
19
2 stars
15
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful.

Order Accuracy

Many customers reported issues with online orders being incorrect or incomplete, leading to dissatisfaction.

Cleanliness and Maintenance

Several reviews mentioned unsanitary conditions, including dirty tables and broken equipment, contributing to a negative dining experience.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the quality and presentation of their sandwiches.

Inconsistent Experience

The overall experience varied significantly, with some customers praising friendly service and fresh food, while others reported consistently poor service.
  • RR
    Rabbi Rahman
    5 days ago
    1.0
    I should’ve read reviews before placing an online order here. The bread was NOT toasted, the chicken was COLD, the cheese was COLD, they skimped out on both the sauces I added to the sandwich—like literally a thin ahh micro layer of sauce. The cookies are the smallest subway cookies i had EVER seen. The fountain drink (cherry pepsi) was NOT carbonated. They got NOTHING right… Almost $20 for the footlong combo and worst Subway order I’ve ever received.
  • NN
    Natasha
    5 days ago
    1.0
    I wish I would have read the reviews before giving this place my money. I ordered a chicken & avocado off the menu and he puts a thin smear of avocado on it. Less than a tablespoon on the whole sandwich. So I asked for more and he said something snarky and I'm like dude, the word avocado is literally in the name of the sandwich. Rushed me through to pay before he even finished making my sandwich even though there was nobody else in the store. They didn't have a customer bathroom which is super bizarre. He said there was no fountain drinks available and had to buy bottles only, which is probably their way of upcharging and making more money considering how skimpy they are on ingredients. I had to eat the sandwich like a hot dog because every single ingredient was pushed out the side of the bread. I used to work at subway - it's not rocket science to figure out how to place the ingredients. I won't go back here.
  • DJ
    Dineshkumar Jaganathan
    Oct 28, 2025
    5.0
    Excellent service 👏 👍
  • BD
    Bill Dugas
    Sep 16, 2025
    1.0
    I had an online order confirmed, and then cancelled mysteriously. Then there's no answer on the phone. They don't accept any promos. Worst Subway I know
  • JR
    Joshua Richardson
    Sep 8, 2025
    1.0
    I walked in and was the only one there, the manager came out to greet me, and after asking what I wanted, proceeded to immediately move me to the checkout line, so I was feeling very rushed already. I had locked in without any idea of what I wanted to order a few moments later, and older woman walked in behind me, and proceeded to get the same treatment, except the same when she ordered was more than what she expected because it was more than what she paid last time. The manager did not explain or reverify what she wanted just asked that she pay Without any customer service or basic decency to ask follow up questions and help out

Frequently Asked Questions About Subway

What are the operating hours for Subway at West River Centre in Farmington Hills?

Subway at 30080 Grand River Ave, West River Centre, Farmington Hills, MI is open every day from 8:30 AM to 9:30 PM.

Does this Subway location offer delivery or pickup options?

Yes, Subway offers in-store pickup and delivery services at this location.