Subway

Reviews

• AM

  Ashir Mittal

  Oct 23, 2025
  5.0
  Great portions and service. This is my go to subway.
• AC

  Abu S Chowdhury

  Oct 12, 2025
  4.0
  Great customer service Fresh ingredients and clean store
• DD

  Dee Dee

  Jun 24, 2025
  1.0
  What has happened to good customer service? I was treated very disrespectful and poor by the owners wife. I’ve gone to this location for years so I’m not sure if it’s under new management. I bought a foot long special for $9.99 with drink and chips. I asked the guy if I could get a bottled drink instead of fountain and he said yes. My total was $11.12. I thought the total was high and asked the guy a couple of times about the price and he stated a couple of times it was the tax. Once I got home and looked at my receipt, he charged me $10.59 with tax. I called subway and spoke with owners wife, who rudely stated the price was because I got bottled drink instead of fountain drink and it was only 40 cents. I told her I didn’t even open the drink and the amount did not matter. She seriously told me to bring the drink back and get my 40 cents. I took the drink back and she was surprised it was not open per her comment it’s not opened and threw the drink in the garbage and threw 40 cents on the counter. I told her it’s actually 50 cents. After looking at the receipt, she threw 50 cents on the counter. My opinion is that it was petty for her to tell me to bring the drink back, so I told them they owed me the fountain drink. NEVER ONCE did she apologize. Instead of owning up to the error and offering a cookie or something she blamed me for calling about 50 cents. Well, let’s reverse it, if I was short only 50 cents, would you give me my food without any problem? Also, As I was leaving, she said in a nasty manner to have a nice day. I said it right back to her. As an African American woman, if I had reacted by complaining about her rude behavior of throwing my change on the counter I believe I would have been arrested because she would have probably stated that I was being belligerent. I will not go back to this location on 12 mile and orchard lake.
• MH

  Majid Hussain

  May 27, 2025
  1.0
  I’ve had multiple negative experiences at this Subway location. Most recently, I was denied the use of a valid Subway coupon for a free 6-inch sub with the purchase of a footlong, while the customer behind me was allowed to use the same type of coupon without any issue. It feels unfair and inconsistent, and the staff offered no clear explanation. This isn’t the first time this has happened, which makes it even more frustrating. I hope management reviews their policies and ensures fair treatment for all customers.

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