Panera Bread

4.1
746 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

37900 12 Mile Rd, Farmington Hills, MI
48331, United States
(248) 324-4402
https://www.panerabread.com/en-us/cafe/locations/mi/farmington-hills/37900-12-mile-rd
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Farmington Hills is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
37900 12 Mile Rd, Farmington Hills, MI
48331, United States

Hours

Reviews

4.1
746 reviews
5 stars
376
4 stars
197
3 stars
81
2 stars
34
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some praising staff while others report rudeness and poor handling of orders.

Order Accuracy

Many customers expressed frustration over incorrect orders and missing items, highlighting a consistent issue with order accuracy.

Cleanliness

Several reviews pointed out unsanitary conditions, including dirty tables and unclean restrooms, which detracted from the overall dining experience.

Food Quality

While some customers enjoyed the food, others reported issues with freshness and quality, particularly with bakery items and specific menu items.

Service Speed

Customers frequently noted slow service, especially during peak hours, leading to dissatisfaction with wait times.
  • TR
    Tony Rio
    6 days ago
    5.0
    The young lady on front was very sweet and helpful. Hard to get that kind of service these days. Both her and manager really cared about our visit
  • SK
    Siva Kumar
    Nov 17, 2025
    5.0
    I like their 'you pick two',they are best
  • AP
    Amanda Paler
    Oct 29, 2025
    4.0
    I placed an order online at a non-busy time (11am on a Monday). The food was good/as expected but they did not give me the baguette I ordered.. I had to go inside (although I had a drive thru order pickup) and request it from the staff.
  • SX
    sev xek
    Oct 23, 2025
    1.0
    this place is so disgusting and unsanitary with knat flies every where and letting food sit out , i have given you guys way too many chances
  • CO
    Christopher O'Meara
    Oct 12, 2025
    1.0
    Waited in line for over 10 minutes while the person in front of me was getting his order. What's the purpose of having the waiting area in the parking lot if your not going to use it. I only ordered a soft drink. Take out the waiting areas if your not going to use them.
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Frequently Asked Questions About Panera Bread

Does Panera Bread in Farmington Hills accept reservations?

No, Panera Bread in Farmington Hills does not accept reservations.

What are the daily operating hours for Panera Bread Farmington Hills?

Panera Bread Farmington Hills is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.