Location.com logo
Brand Certified

McDonald's - CLOSED

2.7
(677 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

37555 W 12 Mile Rd, Farmington Hills, MI
48331, United States
(248) 553-8508
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable
  • BreakfastAvailable

Location

McDonald's - CLOSED
37555 W 12 Mile Rd, Farmington Hills, MI
48331, United States

Hours

Reviews

2.7
677 reviews
5 stars
121
4 stars
110
3 stars
131
2 stars
78
1 star
231

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at the drive-thru and inside the restaurant, with some experiences taking over 20 minutes.

Staff Behavior

There were numerous complaints about rude and unprofessional staff, leading to negative customer experiences.

Cleanliness Issues

Several reviews mentioned unsanitary conditions, including dirty floors and bathrooms, as well as bugs in the restaurant.

Order Accuracy

Many customers expressed frustration with incorrect orders and missing items, indicating a lack of attention to detail.

Food Quality

While some customers enjoyed the food, there were complaints about stale or poorly prepared items, impacting overall satisfaction.
  • LG
    Loleta Green
    Nov 5, 2019
    1.0
    Farmington hills Mc Donald's was the worst Mc Donald's I've ever been to they have the WRONG MANAGER IN PLACE TERRIBLE. ALL THE TABLES WERE NASTY FLOOR DIRTY BATHROOM NEEDED HELP NO NAPKINS N THE LOBBY FOR CUSTOMERS. HOW N THE WORLD THEY DON'T HAVE LOOSE CHANGE THIS IS ADVANTAGE TO MC DONALD'S ONE GUY CHANGE WAS 38 CENTS THAT'S MORE THAN HIS TAX ON THE FOOD ONE GUY WAS ONLY GIVEN A DIME BACK BECAUSE THAT'S ALL THEY HAD. THEY PUT UR FOOD N A PAPER BAG BECAUSE ALL THE TRAYS R SITTING ON THE GARBAGE CAN I'M THE LOBBY JUST TERRIBLE NEVER AGAIN MANAGEMENT CLAIMS SHE WAS GOING TO HANDLE IT I SAT THERE FOR OVER AND HOUR ON PURPOSE AND SHE ONLY CAME OUT TO USE THE REST ROOM. THEY NEED HELP AND BETTER MANAGEMENT N THAT STORE
  • MF
    Mark Frankel
    Sep 18, 2019
    1.0
    Service sucks, so does the food
  • VV
    V
    Feb 12, 2019
    4.0
    Good food
  • AA
    Ash Ahmed
    Jun 25, 2018
    1.0
    It was one of the worst bathrooms I've went to. I felt as if I were in Detroit. I grew up in Detroit so I know how those bathrooms looks like. I can't believe McDonald's let the men's urinal look this bad. This makes me wonder how clean the staff and the location really is.
Read more reviews on Google

Brand Certified Facts from McDonald's - CLOSED

McDonald's - CLOSED partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Bing
Facebook
Google
Apple
+100
Others