Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
- BreakfastAvailable
Location
Hours
Reviews
2.7
670 reviews
5 stars
121
4 stars
110
3 stars
131
2 stars
77
1 star
231
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times at the drive-thru and inside the restaurant, with some experiences taking over 20 minutes.
Order Accuracy
Many reviews indicated issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Several customers noted unsanitary conditions, including dirty floors and bathrooms, as well as bugs present in the restaurant.
Staff Attitude
Feedback highlighted a mix of friendly and rude staff interactions, with some customers feeling ignored or poorly treated.
Operational Issues
The location was often reported as not being open 24 hours as advertised, leading to customer frustration.
- MFMark FrankelSep 18, 20191.0Service sucks, so does the food
- VVVFeb 12, 20194.0Good food
- MFMike ForgachMay 4, 20181.0Continually horrible service. Always out of basic things on their menu. Offer no explanation to why it continually happens and the food is ALWAYS cold.
- ABAntoinette BassJun 3, 20175.0Ok
Frequently Asked Questions About McDonald's - CLOSED
Is this McDonald's location currently open?
This McDonald's location at 37555 W 12 Mile Rd, Farmington Hills, MI is currently closed.
What COVID-19 safety measures are in place at this McDonald's?
The restaurant follows all local, state, and federal guidelines, offering contactless ordering options, requiring masks in areas with high transmission, deep cleaning, and protective safety shields.
What ordering and delivery options does this McDonald's offer?
The restaurant provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a children’s menu?
Yes, this McDonald's offers a children's menu for young customers.
What are the hours of operation for this McDonald's?
This McDonald's location is closed all week, with no regular operating hours available.
What services are available at this McDonald's location?
Services include Drive-Thru, WiFi, gift cards, mobile offers, mobile ordering, and indoor dining availability.
What are some nearby restaurants to this McDonald's for additional dining options?
Nearby restaurants include Savvy Sliders, Panera Bread, AlRayan Restaurant, Bangkok 18, and Upscale Cuisine, offering various fast food, coffee, and Asian dining options.
Are there any nearby transit or convenience stops useful for visiting this McDonald's?
Nearby convenience stops include Speedway and Shell gas stations, which can assist with fueling and quick shopping needs before or after visiting McDonald's.
What nearby entertainment options are close to this McDonald's?
Local entertainment venues such as FM 98 WJLB, Fresh 100 Detroit, and Mojo In The Morning offer music and events for visitors to enjoy nearby.