Brand Certified
McDonald's
2.6(1515 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
31325 Orchard Lake Rd, Farmington Hills, MI
48334, United States
Certified by McDonald's • Mar 01, 2026
(248) 855-9113
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.6
1,515 reviews
5 stars
326
4 stars
188
3 stars
199
2 stars
125
1 star
677
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Operational Issues
Customers experienced issues with the restaurant being closed during advertised hours and problems with payment methods.
Food Quality
While some customers enjoyed the food, many reported receiving cold or poorly prepared items.
- RWR WillFeb 21, 20262.0First of all, I had a special order and wanted to order with a counter helper. The person tried to push me to the kiosk. There were 2 drinks with the order. They were just placed on the counter along with my order. I had to ask for a drink carrier...dropped it on the counter. Then after I got home, only to find one of sandwiches was wrong. Just to note...there was quite a bit of vocal attitude for such an early time of the morning. I'm a little thrown off by the lack of professionalism on full display. Do better!
- KWKelly WilsonFeb 14, 20263.0They always take a long time and today one of them left the restaurant to smoke weed in the parking lot for their brake. It was just ridiculous.
- OHOliver HughesFeb 12, 20261.0Ordered online. 2 hot honey snack wraps with no lettuce. Received 2 ranch snack wraps with lettuce. Went inside, waited 10 minutes to be asked what I needed, got the new food, only one hot honey snack wrap. Complete waste of time and money. Staff doesn’t know what they’re doing. Don’t bother ordering online or in person.
- LDlisa DobiasFeb 12, 20261.0Don’t Go. You tell them your order 3x and they get it wrong. How hard is a #1? You try to get their attention to let them know it is wrong and they blow you off. When you finally get their attention- they tell you that you are wrong. Ugh. Customer service - Nope
- RRRenJan 22, 20261.0amazing how they messed up something as simple as a happy meal. no sauce with the nuggets and gave an apple slices even though the ticket said an extra fry instead smh
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 31325 Orchard Lake Rd, Farmington Hills?
The McDonald's at 31325 Orchard Lake Rd, Farmington Hills is open daily from 4:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight, and on Fridays and Saturdays it opens at 6:00 AM.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's offers drive-thru service daily from 4:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
What are the delivery hours for this McDonald's?
Delivery is available daily from 6:15 AM to 10:00 PM at this McDonald's location.
What delivery and pickup services are available at this McDonald's?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order from this McDonald's online?
You can order online via the McDonald's app available on iOS and Android, or through their website at https://mcdonalds.smart.link/mjuu1ggdi.
What types of food and services does this McDonald's offer?
This McDonald's serves a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, and frozen yogurt. Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there other fast food options near this McDonald's?
Yes, nearby fast food options include Papa John's Pizza, Pei Wei Asian Diner, Qdoba Mexican Grill, Potbelly Sandwich Shop, and Buffalo Wild Wings, offering diverse choices such as pizza, Asian cuisine, Mexican food, sandwiches, and American wings.
What nearby retail stores can I visit when I come to McDonald's?
Nearby retail stores include Old Navy for clothing, AT&T for mobile phone products, Mattress Firm for furniture, and ChecknGold for jewelry and pawn services, providing convenient shopping options near McDonald's.
What other amenities and services are available near McDonald's at Orchard Lake Rd?
Near McDonald's, you can find services such as beauty salons like Floyd's 99 Barbershop and Beauty By Mariam Salon, wellness centers like Hand and Stone Massage and Facial Spa, and automotive services like Valvoline Instant Oil Change and Uncle Sam's Quick Lube.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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