Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported long wait times, often exceeding 20 minutes, particularly in the drive-thru.
Food Quality
Many reviews highlighted issues with food quality, including undercooked items, cold food, and incorrect orders.
Staff Attitude
Several customers experienced rude or inattentive staff, contributing to a negative dining experience.
Cleanliness
Multiple reviews mentioned unsanitary conditions, particularly in the restrooms and dining area.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, leading to customer frustration.
SP
srikar punna
Jan 1, 2026
1.0
Worst experience never going again
SB
Seth Bembeneck
Dec 23, 2025
5.0
Speedy service, always a joy to use the drive through each year
HH
Hershey
Dec 15, 2025
4.0
I went for a dine-in visit yesterday and overall had a good experience. The restaurant was clean and comfortable, and the ordering process was smooth. There was a small issue where my order was initially missed, but when I informed the staff, they handled it quickly and professionally. They were polite, helpful, and made sure I received my complete order without any delay. The food was fresh and served hot, especially the fries. What stood out most was the friendly and supportive staff, which made the experience pleasant despite the minor hiccup. I would visit again. 🍔🍟
JM
Jake Morgan
Dec 11, 2025
1.0
You are constantly waiting for your order, even when you order ahead online.
They also seem to overcook everything, as if they forget about items in every order and have to rush to get it out at the same time. Steak? Bagels? Mcgriddle cake? All burnt. Even the food that isnt burnt is slapped together so messily, i have to scrape half of it off the wrapper and put it all together again. Its honestly shocking how this specific site can be so consistently below the average of the surrounding mcdonalds
AA
Alexis Alexandria
Dec 3, 2025
1.0
This is the slowest McDonald’s ever. Please get new staff it took 10 minutes for me to get breakfast food with no one in line for
What are the regular operating hours of McDonald's at 35242 Grand River Ave, Farmington Hills?
McDonald's is open daily from 5:00 AM to midnight.
What are the drive-through hours at this McDonald's location?
The drive-through is open every day from 5:00 AM to midnight.
Can I get McDonald's delivered to my location, and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 11:50 PM through the McDonald's delivery service.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of services does this McDonald's offer?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app available for ordering McDonald's at this location?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
Where can I find the full menu for this McDonald's in Farmington Hills?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there convenient nearby places where I can fuel my car or shop before visiting McDonald's?
Yes, Mobil gas station and 7-Eleven convenience store are nearby, offering fuel and quick shopping options.
What nearby automotive services are available close to this McDonald's?
Nearby automotive services include AutoZone for parts and repairs, Serra Toyota Scion and Suburban Toyota of Farmington Hills for car dealerships, and Bob Saks of Farmington Hills for automotive accessories.
Are there any local entertainment or dining options near McDonald's for a full outing?
Yes, you can visit Hungry Howie's Pizza and Strike Zone Coney Island and Pizzeria for dining, or enjoy entertainment at Perfect Game bowling alley, arcade, and laser tag nearby.