McDonald's

2.7
1382 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
35242 Grand River Ave, Farmington Hills, MI
48335, United States

Hours

Reviews

2.7
1,382 reviews
5 stars
331
4 stars
195
3 stars
170
2 stars
109
1 star
577

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes, particularly in the drive-thru.

Food Quality

Many reviews mentioned issues with food quality, including cold, stale, or improperly prepared items.

Staff Attitude

Numerous customers experienced rude or inattentive service from staff, contributing to a negative dining experience.

Cleanliness

Several reviews highlighted poor cleanliness standards, particularly in restrooms and dining areas.

Order Accuracy

Customers frequently reported incorrect orders, leading to frustration and dissatisfaction.
  • KK
    kevap319
    1 day ago
    1.0
    The worst chicken nuggets I have ever had. The were ice cold and crunchy. I'm done with this location never again will they see my pretty face.
  • ME
    Matthew Evon
    4 days ago
    1.0
    Whoever runs this place should go to Chick-Fil-A to get trained on how to run a drive thru. It took over 25 minutes
  • AH
    Aidan Harris
    4 days ago
    3.0
    Placed a mobile order and paid for an extra patty that was forgotten
  • KK
    Kristen K
    Nov 5, 2025
    1.0
    If you want cheap food that takes an hour (on a not busy evening). This is your place. Seriously it has happened to me multiple times now where I end up waiting in the drive thru for 30 minutes (at the speaker, just waiting for them to take my order). It’s like they have to make each meal one at a time. Not impressed.
  • TG
    Tyler Goka
    Nov 5, 2025
    1.0
    Moved down the road in July of 2025, and for a few months everything was always great, food was fast and fresh and everyone was very friendly however around October something clearly changed, drive through went from 5 minutes max with everything being perfect to a minimum of 20 minutes (for 2 meals) sometimes waiting nearly an hour and the fries are always, at best, lukewarm and soggy

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 35242 Grand River Ave, Farmington Hills?

McDonald's is open daily from 5:00 AM to midnight.

What are the drive-through hours at this McDonald's location?

The drive-through is open every day from 5:00 AM to midnight.