Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Farmington Hills, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Product Quality
Customers frequently reported issues with food and drink quality, including incorrect orders, burnt items, and stale products.
Staff Friendliness
While some customers praised friendly staff, many others experienced rudeness and a lack of acknowledgment from employees.
Order Accuracy
There were multiple complaints about incorrect orders and misunderstandings, particularly in the drive-thru and mobile ordering.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
KG
Ken Glenn
1 day ago
1.0
Don't go here they have the worst attitude
TC
Tyreathea Carter
1 day ago
3.0
Prices are higher than what I'm used to paying.
AC
Annette Crisp
Jan 3, 2026
5.0
Everything was fresh
AS
Angela S
Dec 27, 2025
1.0
This location was one of the best for many years, however.. it has fallen off and if management don’t step back in… they will lose customers… there are new people that aren’t friendly give poor service and. Are rude.. I usually come and have a good morning my friend greeting now it’s “What do you want” I ordered two meals and the coffee is burnt Dunkin’s always had the best coffee now it’s disgusting and only one hash came with my two meals I asked the new young lady and she said they don’t come like that but yet I was charged… very sad to see such a great coffee shop go down… that’s what poor service get you a closed sign on the door.. I won’t be going back
SF
Scalez Fo
Dec 6, 2025
1.0
Go everywhere else BUT!! Here terrible they do listen at all.
What are the operating hours of Dunkin' in Farmington Hills, MI?
Dunkin' in Farmington Hills, MI is open daily from 4:00 AM to 11:00 PM for dine-in and 4:00 AM to 10:00 PM for delivery services.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' location features a convenient drive-thru service for easy and quick ordering.
Can I order ahead with the Dunkin' mobile app?
Yes, you can order ahead using the Dunkin' app available on iOS and Android for a fast grab and go experience.
What types of food and beverages are served at this Dunkin' location?
This Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, lunch, brunch, and late-night food.
Are there any special holiday drinks available at Dunkin' currently?
Yes, try their new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher for the holiday season.
Does Dunkin' offer delivery and curbside pickup options?
Dunkin' offers both delivery and curbside pickup services at this location.
Is there free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
What nearby dining options are available near Dunkin' on Grand River Ave?
Nearby dining options include Baskin Robbins for ice cream and bakery items, White Castle for fast food and burgers, Mayberry's Family Restaurant offering American cuisine, Saucey Crab, and El Nibble Nook serving Mexican and Latin American dishes.
Are there any nearby medical facilities around Dunkin' in Farmington Hills?
Yes, nearby medical facilities include Beaumont Urgent Care, Corewell Health Urgent Care, Michigan Healthcare Pro, Clinical Oncology Associates, and Botsford Cancer Center.
What nearby services can help with automotive needs near this Dunkin'?
Several automotive services near Dunkin' include U-Haul Neighborhood Dealer for truck rentals, Sunoco Gas Station, Redford Auto Repair, and Pep Boys for tire and repair services.