Dunkin'

3.7
737 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Farmington Hills, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
27919 Grand River Ave, Farmington Hills, MI
48336, United States

Hours

Reviews

3.7
737 reviews
5 stars
350
4 stars
119
3 stars
80
2 stars
50
1 star
138

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Product Quality

Customers frequently reported issues with food and drink quality, including incorrect orders, burnt items, and stale products.

Staff Friendliness

While some customers praised friendly staff, many others experienced rudeness and a lack of acknowledgment from employees.

Order Accuracy

There were multiple complaints about incorrect orders and misunderstandings, particularly in the drive-thru and mobile ordering.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
  • KG
    Ken Glenn
    1 day ago
    1.0
    Don't go here they have the worst attitude
  • TC
    Tyreathea Carter
    1 day ago
    3.0
    Prices are higher than what I'm used to paying.
  • AC
    Annette Crisp
    Jan 3, 2026
    5.0
    Everything was fresh
  • AS
    Angela S
    Dec 27, 2025
    1.0
    This location was one of the best for many years, however.. it has fallen off and if management don’t step back in… they will lose customers… there are new people that aren’t friendly give poor service and. Are rude.. I usually come and have a good morning my friend greeting now it’s “What do you want” I ordered two meals and the coffee is burnt Dunkin’s always had the best coffee now it’s disgusting and only one hash came with my two meals I asked the new young lady and she said they don’t come like that but yet I was charged… very sad to see such a great coffee shop go down… that’s what poor service get you a closed sign on the door.. I won’t be going back
  • SF
    Scalez Fo
    Dec 6, 2025
    1.0
    Go everywhere else BUT!! Here terrible they do listen at all.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Farmington Hills, MI?

Dunkin' in Farmington Hills, MI is open daily from 4:00 AM to 11:00 PM for dine-in and 4:00 AM to 10:00 PM for delivery services.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location features a convenient drive-thru service for easy and quick ordering.