McDonald's

3.6
1192 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1495 Center Rd, Essexville, MI
48732, United States

Hours

Reviews

3.6
1,192 reviews
5 stars
439
4 stars
295
3 stars
188
2 stars
89
1 star
181

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders and missing items.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, soggy, or poorly prepared items.

Customer Service

Service experiences varied widely, with some customers praising friendly staff while others reported rudeness and poor management.

Wait Times

Long wait times in both drive-thru and mobile order pickups were a common complaint.

Cleanliness

While some customers noted clean restrooms and dining areas, others reported dirty conditions and poor maintenance.
  • CC
    charlotte
    Nov 11, 2025
    3.0
    The employees are always super friendly and usually the food is fine but this time my burger was raw in the middle :(
  • LG
    Levi gromaski
    Nov 10, 2025
    1.0
    Would make me wait 20 mins for disgusting food (soggy/unsalted fries and soggy from sauce sandwiches) on my break when I worked here. Expect even worse as a customer especially if you come inside during dinner
  • RH
    Rosie H
    Sep 12, 2025
    1.0
    Everything was COLD. Nothing worse than spending 30+ bucks for disappointing food. Probably the worst McDonald’s in Bay City.
  • MG
    Margie Gettel
    Sep 2, 2025
    1.0
    This is the 3rd time I've been there and their ice cream machine has been broken. Let's maybe invest in getting a new one.
  • RL
    ryan leslie
    Aug 30, 2025
    1.0
    My order was incorrect again. I called the Essexville location to get a resolution and was treaded rudely by Deb and when I suggested that order accuracy was important she became hostile and told me that I should not come to her restaurant because they can’t get orders correct. This left me grimacing. I definitely feel that a break from Mc Donald’s is a great idea. I appreciate the suggestion Deb. Thank you. Just to recap, a long wait for freshly made food that is wrong and then it is the responsibility of the customer to return and wait again for sub par service. It seems an uber eats credit would be in order as I do not feel I should be inconvenienced repeatedly because of consistently wrong orders. The only thing that seems to be consistent is inaccuracy.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Essexville, MI?

McDonald's in Essexville is open from 5:00 AM to midnight Sunday through Thursday, and 5:00 AM to 1:00 AM on Friday and Saturday.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 1495 Center Rd has a drive-thru open with the same hours as the restaurant, including extended hours until 1:00 AM on Fridays and Saturdays.