Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
Customers frequently mentioned inconsistent food quality, with complaints about cold, soggy, or poorly prepared items.
Customer Service
While some staff were noted as friendly, numerous reviews highlighted rude service and poor management responses.
Cleanliness
Several reviews pointed out cleanliness issues, particularly in the dining area and play place.
Wait Times
Long wait times in both drive-thru and mobile order pickups were a common complaint among customers.
JJ
Jody
Feb 22, 2026
2.0
Notice on the McDonald's commercial how the $5 meal is shown with a large drink. But in reality you have to pay extra for medium or large size ?
KD
Kenneth Doan
Feb 16, 2026
5.0
Didn't have to wait long
JL
John Lago
Feb 15, 2026
3.0
Mice dropping in the corners and by the shoe holder in the play place. But the food is what you pay for and they're very friendly and courteous in telling you that money's more important than your child's happiness. My children and I were refused from pucucing a happy meal toys separately from this establishment but the one down the street had no problem selling two toys from their changeable collection.
That lost my business, not the cheap food they sell or the incompetence behind the counter, but the disrespect's to my children.
MP
Mary Pratt
Jan 17, 2026
1.0
I DO NOT WANT FLATBREAD YOU CANNOT PUT 8 DBL CHEESEBURGERS IN ONE DANG BAG I AM TIRED OF TRYING TO TEACH YOUR STAFF THIS AT EVERY LOCATION, CHARGE ME FOR MORE BAGS ON THE APP IF YOU HAVE TOO BUT 4 BURGERS PER BAG IS THE LIMIT OR THEY ARE SQUASHED IN 5 MINS ALL WARM...
HH
Hailey
Jan 16, 2026
1.0
Gave my one‑year‑old McDonald’s for the first time and ended up pulling a hair clump out of his throat. Absolutely unacceptable.