McDonald's

3.6
1191 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1495 Center Rd, Essexville, MI
48732, United States

Hours

Reviews

3.6
1,191 reviews
5 stars
438
4 stars
295
3 stars
189
2 stars
89
1 star
180

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Quality

While some staff were noted as friendly and helpful, others were described as rude and unprofessional.

Food Quality

Customers experienced inconsistent food quality, with reports of cold, soggy, or poorly prepared items.

Wait Times

Long wait times in both drive-thru and in-store were a common complaint among customers.

Cleanliness

The cleanliness of the restaurant was often criticized, with reports of dirty dining areas and restrooms.
  • JP
    Jonah P
    Nov 27, 2025
    1.0
    Does their phone work?? Terrible
  • CC
    charlotte
    Nov 11, 2025
    3.0
    The employees are always super friendly and usually the food is fine but this time my burger was raw in the middle :(
  • RH
    Rosie H
    Sep 12, 2025
    1.0
    Everything was COLD. Nothing worse than spending 30+ bucks for disappointing food. Probably the worst McDonald’s in Bay City.
  • MG
    Margie Gettel
    Sep 2, 2025
    1.0
    This is the 3rd time I've been there and their ice cream machine has been broken. Let's maybe invest in getting a new one.
  • RL
    ryan leslie
    Aug 30, 2025
    1.0
    My order was incorrect again. I called the Essexville location to get a resolution and was treaded rudely by Deb and when I suggested that order accuracy was important she became hostile and told me that I should not come to her restaurant because they can’t get orders correct. This left me grimacing. I definitely feel that a break from Mc Donald’s is a great idea. I appreciate the suggestion Deb. Thank you. Just to recap, a long wait for freshly made food that is wrong and then it is the responsibility of the customer to return and wait again for sub par service. It seems an uber eats credit would be in order as I do not feel I should be inconvenienced repeatedly because of consistently wrong orders. The only thing that seems to be consistent is inaccuracy.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Essexville, MI?

McDonald's in Essexville is open from 5:00 AM to midnight Sunday through Thursday, and 5:00 AM to 1:00 AM on Friday and Saturday.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 1495 Center Rd has a drive-thru open with the same hours as the restaurant, including extended hours until 1:00 AM on Fridays and Saturdays.