Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Eaton Rapids Subway® Restaurant at 401 South Main Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers praised the friendly and efficient service from staff, highlighting specific employees who stood out for their exceptional service.
Food Quality
Overall, customers found the food to be fresh and tasty, although there were some complaints about specific items being cold or not meeting expectations.
Cleanliness
While some reviews noted cleanliness and a pleasant atmosphere, there were also mentions of unclean conditions and issues with restroom availability.
Order Accuracy
There were mixed reviews regarding order accuracy, with some customers experiencing issues with incorrect orders or missing items.
Speed of Service
Customers frequently commented on the quick service, especially during busy times, although some noted long wait times due to online orders.
JM
Jamie M
Jan 3, 2026
5.0
People were super friendly and helpful. Even talked me into roasting some veggie on my sub. So worth it!!
BT
Bridget Tennes
Dec 9, 2025
5.0
Big shout out to the "sibling duo"! We came in and were served with efficiency, fresh ingredients and friendliness. We loved the positive attitudes of this sibling duo working together. Subway usually requires us to "have enough time" in order to go--we are a bigger family and the orders usually take a bit of time to make. This was the fastest we had ever been served at a Subway. Great job! We look forward to our next visit! Love the decor too!
JP
Jasmine Pratt
Oct 7, 2025
5.0
Went in tonight and ordered the meal deal and a roast beef 6inch sub and I just want to say the two girls working tonight are awesome. Polite, and friendly. Thank you girls! I hope you both have a great night!
SB
Shana Brown
Sep 20, 2025
5.0
Never ever in my life. I have one specific topic I want to review for this specific review: Customer Service. My husband and I are FLOORED by the absolutely UNBELIEVABLE Shana...(yes by pure coincidence we share the same name. Lol!). Anywho, I have 27+ years in CSR/Sales Marketing experience and I have been awarded numerous times, given bonuses, work gifts for my CSR skills...so I know what to look for... Shana at Subway KILLS IT, I mean DESTROYS the standard you'd expect to get with beyond the best csr skills we've ever seen...like...ever. She is the kindest, cheerful, sweetest, informed, helpful, genuine and gosh darn it.. just so freaking delightful to be around when you're there. She is constant too, not just faking it. This girl just loves her job and every single Customer I seen her serve is equally as special, important and she is just...so RIDICULOUSLY happy...straight happy and delighted to everyone! We talked about her for like 10 min after we left...just in awe...We were like "HOW? HOOOW is she soo flipping happy constantly and pure joy??" Lol! HIGHLY HIGHLY RECOMMEND this Subway!!! The whole staff rocks! Shana just stands out, she without doubt shines.
To Subway Corp-give this girl a raise, let her be your national spokesperson and visit/train other Subway employees and I promise you she will increase sales for Subway ABUNDANTLY!
Shana dont ever change a thing, girl!! You got it, girl! You are talented naturally and a beautiful soul! Thank you for being you! 😊😊😊
AM
Automotive Manifestation
Sep 18, 2025
5.0
Great experience and wonderful customer service, by being understanding and helpful