Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,051 reviews
5 stars
304
4 stars
200
3 stars
191
2 stars
107
1 star
249
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and lack of attention.
Food Consistency
Many customers noted issues with food quality, including overcooked items and incorrect orders.
Wait Times
Long wait times are a common complaint, particularly in the drive-thru, with some customers waiting over 30 minutes.
Cleanliness
The cleanliness of the dining area and food preparation is inconsistent, with some customers reporting dirty tables and unsanitary conditions.
Management Issues
Several reviews mention poor management practices, including staff shortages and lack of accountability.
- B7Brittney 7771 day ago1.0Won’t let you place two orders at the drive through will make you go back around to order again.
- CFChris FosterNov 17, 20251.0HORRIBLE! Absolutely horrible.. constantly have to pull ahead at the drive through. Wait almost 10 minutes for my food, only to get the wrong meal, ordered a Big Mac meal, got Double Quater Pounder meal. Even after I asked the worker if she put BBQ sauce in the bag for the nuggets, and she insisted she did, I get home and it's ranch. I'm not sure the competency of these people anymore, pretty easy to read a receipt and put in the correct bag the correct items.. it's not rocket science. Cone on ER, do better.
- PBPete BrynerNov 15, 20251.0The worst service ever I basically bought an 8 dollar bottle of water.. I as a customer have the right to say no drink how simple is that server says you can’t buy a meal unless you buy a drink soo okay water it is get to the next window pick up order sir please pull over and wait 10 minutes no one shows up so pissed off after waiting for a meal that should have been ready when I pulled up to the window I said to myself see ya not waiting for couple of cheeseburgers and fries that probably sat under the heat lamps for an hour. Point I’m making is hire a manager that has experience in training and customer service. I will tell American Citizens Eaton Rapids McDonald’s needs to do better for there customers and not tell there customers to wait and not deliver as expected. Attitude and customer service are the strong points of a business. Build a team that treats customer with pride not just pull over and wait..
- KKKevin KleinOct 31, 20255.0Come through every morning for my coffee and sausage biscuit Cheryl and Jimmy are fantastic along with the rest of the crew
- SPScott PerryOct 22, 20251.0What service? McDonald's has lost any consistency it ever had. Fries were old, and flavorless, no salt at all. Chicken nuggets were REALLY overcooked. I know it's processed chicken but normally it is not rubbery.
Frequently Asked Questions About McDonald's
What are the operating hours of the McDonald's at 9134 Spicerville Hwy, Eaton Rapids, MI?
McDonald's at 9134 Spicerville Hwy is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer drive-through service and what are its hours?
Yes, the McDonald's location offers drive-through service daily from 5:00 AM to 11:00 PM.
Can I order delivery from this McDonald's and during what hours?
Delivery is available daily from 5:00 AM to 10:30 PM via McDonald's delivery service.
What pickup options are available at this McDonald's?
This McDonald's offers curbside pickup service for convenient order collection.
Where can I find the McDonald's app for mobile ordering?
You can download the McDonald's app from the Apple App Store or Google Play Store to place mobile orders.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer WiFi and mobile offers?
Yes, this McDonald's location offers WiFi and mobile offers to customers.
What nearby places can I visit when I come to McDonald's at Eaton Rapids?
Nearby places include Consumers Professional Credit Union, Glenn Buege Chevrolet, and Heart And Hands Food Pantry - Eaton Rapids, which you might find useful for banking, car shopping, or community services before or after your meal.
Are there any fitness centers near McDonald's at 9134 Spicerville Hwy?
Yes, Healthworks and Health Works Fitness Center are nearby gyms where you can work out before or after visiting McDonald's.
Where can I find lodging around the McDonald's in Eaton Rapids?
The Budget Inn motel is located nearby and offers accommodation options if you are visiting the area.