McDonald's

Reviews

• HM

  Haley Malusi

  6 days ago
  1.0
  Had my breakfast sandwich messed up Sunday morning , spoke with Natasha on the phone 10 mins later and she told me when we can back to mention Natasha and they would remake the sandwich for me , I came back through this morning (Tuesday, literally two days after not even) as too I had work and she rudely claimed that I only had 24 hours to come back which SHE DID NOT STATE ON THE PHONE AND TRIED YELLING AT ME TELLING ME SHE SAID THAT. She absolutely did not and was very rude to me. I would like to hear back from someone else or I will keep putting my reviews
• KS

  Keith Satterlee

  Dec 8, 2025
  5.0
  I'm a regular. Great people
• TA

  Tasha Allwardt

  Dec 3, 2025
  1.0
  Waited almost 45 minutes for my order, food was barely warm. And there was a literal bug that crawled out of the ketchup dispenser.
• SS

  starr swichtenberg

  Nov 26, 2025
  1.0
  This McDonald's constantly has problems. I honestly hate ordering here and almost never do. I worked late and decided I had not tried them in awhile and maybe it improved like other locations can. I ordered pickup for the lobby. The door was locked. I tried going through the drive through and was told to try the other door on the other side of the building. They said there should have been a note on the door. When my boyfriend did what they asked he informed them about the door being locked and did not have a note on it. The lobby rep said "what note". The lack of communication is concerning. I highly recommend burger king. It's the only other thing in town and at least they won't make you do circles around the building to pick up your food.
• PB

  Pete Bryner

  Nov 15, 2025
  1.0
  The worst service ever I basically bought an 8 dollar bottle of water.. I as a customer have the right to say no drink how simple is that server says you can’t buy a meal unless you buy a drink soo okay water it is get to the next window pick up order sir please pull over and wait 10 minutes no one shows up so pissed off after waiting for a meal that should have been ready when I pulled up to the window I said to myself see ya not waiting for couple of cheeseburgers and fries that probably sat under the heat lamps for an hour. Point I’m making is hire a manager that has experience in training and customer service. I will tell American Citizens Eaton Rapids McDonald’s needs to do better for there customers and not tell there customers to wait and not deliver as expected. Attitude and customer service are the strong points of a business. Build a team that treats customer with pride not just pull over and wait..

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