Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Eastpointe, MI we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Eastpointe, MI hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,618 reviews
5 stars
452
4 stars
359
3 stars
249
2 stars
167
1 star
391
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with long wait times and poor communication.
Food Quality
Numerous reviews highlighted issues with food being cold, stale, or incorrectly prepared, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, including flies and dirty tables.
Stock Issues
Frequent complaints about being out of staple items like Frosties and chili, especially during late hours.
Slow Service
Customers consistently experienced long wait times in both drive-thru and in-store, often exceeding 20 minutes.
- TMT MNov 18, 20252.0This place is so hit or miss that you're better off just going to Taco Bell or the Legends. At least when you order from those places the food is guaranteed to come out hot and fresh. I ordered the chicken tenders and even waited in line for about 15 minutes for them to still be handed to me cold as a brick.
- JHJeanne HarmsOct 18, 20255.0Very kind
- JDJasmine DavisOct 17, 20251.0I had a really bad experience at the Wendy’s on 9 Mile and Kelly. The line was super long, and after waiting about 20 minutes, they finally told us they didn’t have any barbecue sauce or orange drink. The customer service was terrible — no apology, no effort to make it right. Definitely disappointed with this location.
- NKNick KOct 11, 20252.0There is no way they are following the 4hr hot hold protocols. Just got a burger and the bun was a brick and the meat was dry like it had been in the heat lamp all day. Literally threw it out the window
- LMLanesha MayeSep 18, 20251.0Stayed at the speaker for at least 3 minutes before being greeted then waited an additional 10 minutes for my food in line just to be served the WRONG DRINK!! Will Never return
Frequently Asked Questions About Wendy's
Is 9 Mile Wendy's still open?
Our apologies, this particular location is temporarily closed. Please check back soon for more updates.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Eastpointe, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Eastpointe, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call or text.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (586) 779-0132.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
What are the drive-through hours for Wendy's in Eastpointe, MI?
The drive-through is open from 7:00 AM to 1:00 AM Monday through Friday, and from 8:00 AM to 1:00 AM on Saturdays and Sundays.
Is the Wendy's at 18001 Nine Mile Road East currently open?
Yes, this Wendy's location is currently open.
What payment methods does Wendy's in Eastpointe accept?
You can pay with American Express, Cash, Discover, Mastercard, and Visa at this location.
Does this Wendy's location offer delivery and takeout services?
Yes, this Wendy's offers delivery and takeout services along with dine-in and drive-through options.
Where can I order Wendy's food online or via an app?
You can order online at order.wendys.com or use the Wendy's mobile app available on the Apple App Store.
What meals are served at Wendy's Eastpointe?
Wendy's serves breakfast, lunch, and dinner at this location.
Are there other Wendy's or fast food restaurants near this Wendy's location?
Nearby you can find another Wendy's and McDonald's, both fast food restaurants, offering additional quick dining options.
What other dining options are available near Wendy’s on Nine Mile Road?
Nearby dining options include Josephines for Southern cuisine, Gina's Soul Food, Kum taste Sumn llc diner, Milestone Grill, Legend's Coney Express diner, Sullivans Bar pub and restaurant, and Tubby's Grilled Submarines.
What nearby businesses can I visit before or after dining at Wendy’s?
You can visit Family Dollar for shopping, Western Union for financial services, Boost Mobile for telecom needs, or Enterprise Rent-A-Car for car rentals nearby.
How can I provide feedback or contact Wendy's Eastpointe?
You can contact Wendy's at (586) 779-0132 or reach out to the Customer Care team via their website, phone, or the satisfaction survey online.