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Wendy's

3.2
(1450 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Eastpointe, MI we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Eastpointe, MI hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
18001 Nine Mile Road East, Eastpointe, MI
48021, United States

Hours

Reviews

3.2
1,450 reviews
5 stars
408
4 stars
323
3 stars
220
2 stars
151
1 star
348

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Many customers reported receiving cold or incorrect food orders, with complaints about freshness and preparation.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and restrooms.

Stock Issues

Customers frequently noted that the restaurant was out of key menu items, such as Frosties and chili, especially during late hours.
  • SB
    Shayna B
    4 days ago
    1.0
    After waiting 50 minutes in this long line, the car in front of me fell asleep, like a normal person I drive around the car only to wait another 15 minutes. At this point my kids are hungry and just want nuggets and fries and to go to bed. I finally get to the window and the heavy white lady, skinny white man and heavy black girl tell me to go back around. Confused, I tell them the car behind me fell asleep and my kids just want nuggets and fries. They proceed to yell telling me to go back around. I say ok, just know that I’m going to write a review and call corporate as well as write a letter. They are fine with all of that so here I am and I really hope they all get suspended. Poor customer service in a time with AI on the rise is sad. Just think, a poor rating, a lost customer and all you had to do was the right thing.
  • SG
    Shanell G
    Feb 9, 2026
    2.0
    Very rude and incompetent man at the drive thru. Has to be mid 40s (understandably mad that he has to work drive thru, but still no reason to be nasty). Repeated my order at least 6x at the drive thru and he still left things off and (with a nasty attitude) said I never asked for it. There were only 4 items, and I repeated it multiple times. When I politely asked for the correct sauced he closed window on me mid sentence. Just nasty AND incompetent. Pick one
  • JV
    Jessica Vocke
    Feb 4, 2026
    5.0
    Every time I go there the frosty machine is down. And always gets orders wrong. That place is a joke.
  • SK
    Shordee Kelly
    Jan 28, 2026
    4.0
    Fast, not that friendly, but the food is is always fresh.
  • ML
    Maili Lamb
    Jan 14, 2026
    1.0
    They do body trying too get the orders fine they don’t pay attention to how you order your food. I asked for extra pickles and go no pickles. Slow the hell down!

Frequently Asked Questions About Wendy's

Is 9 Mile Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's in Eastpointe, MI?

The drive-through is open from 7:00 AM to 1:00 AM Monday through Friday, and from 8:00 AM to 1:00 AM on Saturdays and Sundays.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
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