Subway

3.3
527 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Eastpointe Subway® Restaurant at 18500 E 9 Mile Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
18500 E 9 Mile Rd, Eastpointe, MI
48021, United States

Hours

Reviews

3.3
527 reviews
5 stars
187
4 stars
92
3 stars
69
2 stars
36
1 star
143

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and polite, although there were some negative experiences reported.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with freshness and incorrect orders.

Service Speed

Service speed varied significantly, with some customers experiencing fast service while others faced long wait times and order mistakes.

Cleanliness

The store was generally reported as clean, contributing positively to the customer experience.

Management Issues

Several reviews highlighted problems with management and staff training, leading to inconsistent service and customer dissatisfaction.
  • LW
    Latrice Williams
    Oct 10, 2025
    4.0
    The team members where very polite and respectful in asking us what are sandwiches where to order. My two consisted of BMT and Black Ham, which where delicious to eat. The store was also very clean and tidy. The team members even took the time to marked the sandwiches.
  • MM
    M
    Jul 29, 2025
    1.0
    Kid was picking out moldy tomatoes as he was putting them on my sub. Also lettuce was brown and looked disgusting. I threw my sub away don't recommend going here
  • JJ
    Jak
    Jul 10, 2025
    5.0
    Friendly and fast
  • AW
    Ashley Walker
    Jun 26, 2025
    5.0
    Greg is an awesome Manager. His team is really knowledgeable and friendly. Always a pleasure when I come in and order.

Frequently Asked Questions About Subway

What are the operating hours for Subway at 18500 E 9 Mile Rd, Eastpointe?

Subway is open every day from 9:00 AM to 10:00 PM.

Does this Subway location offer delivery and pickup options?

Yes, it offers in-store pickup, curbside pickup, and delivery services.