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Subway

3.3
(528 reviews)

Business Details

(586) 447-8163
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Eastpointe Subway® Restaurant at 18500 E 9 Mile Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
18500 E 9 Mile Rd, Eastpointe, MI
48021, United States

Hours

Reviews

3.3
528 reviews
5 stars
187
4 stars
94
3 stars
69
2 stars
36
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly staff, others reported rude service and long wait times.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh and tasty sandwiches, while others complained about stale ingredients and incorrect orders.

Cleanliness

The store is generally reported as clean, but there are instances of unsanitary conditions noted by some customers.

Pricing Issues

Several reviews mention high prices compared to other locations, along with complaints about extra charges for certain items.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong toppings.
  • DL
    Devin Lafleure
    Feb 12, 2026
    4.0
    The Subs are pretty decent.
  • LW
    Latrice Williams
    Oct 10, 2025
    4.0
    The team members where very polite and respectful in asking us what are sandwiches where to order. My two consisted of BMT and Black Ham, which where delicious to eat. The store was also very clean and tidy. The team members even took the time to marked the sandwiches.
  • TM
    Timothy Misch
    Mar 25, 2021
    5.0
    Great 👍service
  • LH
    Lawanda Harris-black
    Dec 31, 2020
    1.0
    I ordered a remote order curbside pickup.Don't ordert at this subway location 18500 curbsidee 9 Mile because your order won't be right and you won't know it was wrong until you get all the way home my sub didn have the items that I ordered on it . They got it right on the receipt but not on my sub. Go in at this subway or you will regret it!😢
  • AC
    Ashley Coleman
    Oct 2, 2017
    1.0
    I think it's rude that you close your dining room. Then you don't honor my coupon in the drive thru line where I've been sitting for over 20 minutes. This is very poor service .

Frequently Asked Questions About Subway

What are the operating hours for Subway at 18500 E 9 Mile Rd, Eastpointe?

Subway is open every day from 9:00 AM to 10:00 PM.

Does this Subway location offer delivery and pickup options?

Yes, it offers in-store pickup, curbside pickup, and delivery services.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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