Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 22641 Gratiot Ave in Eastpointe is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,341 reviews
5 stars
826
4 stars
259
3 stars
105
2 stars
43
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising friendliness while others reported rude or inattentive staff.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and tasty burgers, while others received cold or improperly cooked items.
Pricing
Many customers found the prices to be high for the portion sizes, leading to complaints about value for money.
Cleanliness
The restaurant is generally noted for its cleanliness, with some positive remarks about the bathroom conditions.
Order Accuracy
Several customers experienced issues with incorrect orders or missing items, impacting overall satisfaction.
- SASamantha AnsleyDec 30, 20251.0Terrible experience I will never order from this location ever again do to my burger not being made right looked like a loose burger and was not made with any care or love in the world and it’s pricey so I expected better service I would not recommend this location at all waste of my money 😡
- JMJeff MahfetDec 30, 20255.0Their burgers are always so juicy and delicious, nothing beats their fries either.
- CEChris EvansDec 26, 20251.09 & gratiot is terrible , very bad customer service. Dude was mad at the amount of customers so he ignored me & let my scheduled order sit around til it got cold.
- JNJimmy NguyenDec 16, 20255.0good places and sểvice 🥰🥰
- JDJon DoeNov 30, 20251.09 & Gratiot has gotta be the worst restaurant in the franchise. It was kinda strange because there was no one in line in front of me and there were only three or four other people in the restaurant. When I got it, the cheese was cold, the burger wasn't warm and it tasted dried out. How is it you don't serve a FRESH burger when the place isn't busy?? Also, there's no napkins anywhere to be found and they didn't put any in the bag so I felt (kinda) bad because I had to just left a mess on the table and leave.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys accept reservations?
No, Five Guys does not accept reservations.
What are the operating hours for Five Guys in Eastpointe?
Five Guys in Eastpointe is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and what are the delivery hours?
Yes, Five Guys offers delivery. Delivery hours are generally 11:00 AM to 9:30 PM on most days, with Tuesday delivery ending at 7:30 PM.
Can I customize my burger or milkshake at Five Guys?
Yes, Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
Does Five Guys offer any gluten-free options?
Five Guys has some gluten-containing items but offers sandwiches without buns via wraps or bowls. Cross-contamination is possible, so please check their allergen chart for details.
What payment methods are accepted at Five Guys in Eastpointe?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What type of meals can I get at Five Guys?
Five Guys serves lunch and dinner meals featuring hamburgers, hot dogs, fries, milkshakes, and more.
What are some nearby places to Five Guys in Eastpointe?
Nearby places include Papa Romano's Pizza, U.S. Army Recruiting Station, Starbucks, Petco, and Wingstop, among others.
How can the nearby Starbucks be useful to customers visiting Five Guys?
Customers can grab a coffee or snack at Starbucks before or after enjoying a meal at Five Guys, making it convenient to combine errands or social outings in Eastpointe.
If I am visiting the U.S. Army Recruiting Station nearby, can I easily get food at Five Guys?
Yes, Five Guys is conveniently located near the U.S. Army Recruiting Station, providing a quick and casual dining option for visitors or staff in the area.