Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.2
625 reviews
5 stars
367
4 stars
136
3 stars
57
2 stars
22
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some experiencing long wait times and order mix-ups, while others praised the friendly and courteous staff.
Food Quality
Feedback on food quality was mixed; some enjoyed the ice cream and hot food, while others complained about poor preparation and portion sizes.
Cleanliness
Several reviews highlighted cleanliness issues, particularly regarding food handling and unsanitary conditions.
Operational Issues
Customers noted problems with store hours and online ordering, leading to frustration over accessibility and service.
Customer Experience
Overall, customer experiences varied widely, with some expressing loyalty and satisfaction, while others reported significant dissatisfaction.
- PGPauly GOct 6, 20255.0Snagged lunch & some dessert. Ladies running the shift were kind enough to offer a refill while ordering dessert after lunch. Plenty of spots to sit & enjoy the day.
- FPFaith PetersonOct 4, 20251.0I asked for a turtle pecan blizzard the 1st one was soupy sent it back only for the 2nd one to look like she scooped off the top portion because it was the same cup used. And it wasn’t remade.
- EJEssiej711 JacksonSep 29, 20251.0I got a blizzard from there,and as soon as I ate it, my stomach began to hurt!!..
- EUEleanora UshkovaSep 25, 20254.0In a rough area but decent service
- VKVicki KelseySep 23, 20251.0We use to love this D-Q on 9 mile in Eastpointe What happened? Their chocolate cone’s taste they like they just took vanilla ice cream and dumped a bunch of hershey’s syrup in it and didn’t mix it very well! So we tried the D-Q in Saint Clair Shores , same order. The taste AMAZING way better. The D-Q on 9 mile, maybe new owners and they are looking to cut cost
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Eastpointe, MI?
Dairy Queen Grill & Chill is open Monday through Saturday from 12:00 PM to 9:00 PM, and on Sunday from 3:00 PM to 9:00 PM.
What is the address and contact number for Dairy Queen Grill & Chill in Eastpointe?
The restaurant is located at 17207 E 9 Mile Rd, Eastpointe, MI 48021-2554. You can reach them at +1 586-773-8570.
What type of food and specialties does Dairy Queen Grill & Chill offer?
They serve classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant is family-friendly, welcomes children, and offers outdoor seating.
Does Dairy Queen Grill & Chill have any special offers or deals available?
Yes, by downloading their app, customers can access exclusive deals.
What online resources are available for Dairy Queen Grill & Chill?
You can visit their official website at https://www.dairyqueen.com/en-us/locations/mi/eastpointe/17207-e-9-mile-rd/10022/ or their Facebook page at https://www.facebook.com/112701106967066.
What can I do nearby Dairy Queen Grill & Chill if I want to grab coffee or a quick bite?
Nearby you can visit Tim Hortons, a coffee shop and cafe, or Spag Burger, a local burger restaurant for more dining options.
Are there any parks or outdoor recreational spots near Dairy Queen Grill & Chill for families?
Yes, Shamrock Park is close by and offers a nice outdoor space for families to enjoy before or after visiting Dairy Queen.
Where can I find local services such as a barber or hair salon near Dairy Queen Grill & Chill?
You can visit Esquire Barber Shop or Supreme Styles & Cuts, both nearby, for haircuts and grooming services.
What other businesses are located close to Dairy Queen Grill & Chill that customers might find useful?
Nearby businesses include Hahn Paint for hardware needs, BP gas station, and Wash Pointe Car Wash for automotive services.