Mixed reviews on food freshness; some customers received reheated items while others enjoyed fresh meals.
Service Experience
Service quality varied; some staff were friendly and efficient, while others were reported as rude or inattentive.
Cleanliness
Concerns about cleanliness in the dining area and bathrooms, with several customers noting dirty floors and tables.
Ice Cream
Ice cream received consistent praise for being delicious and well-prepared, particularly the Blizzards.
Accessibility
Issues with seating and accessibility for larger individuals and those with disabilities were highlighted.
ND
Nancy D
Oct 21, 2025
2.0
We stopped about 7 p.m. We were the only customers when we arrived and ordered hot food. It seemed like the food had been sitting there and was reheated, not good. The fries tasted like they'd been microwaved. On the upside, the ice cream was delicious and the staff was pleasant and efficient. Would try it again during a busier time when food might be prepared freshly, because we've eaten at other DQs and the food has been much better.
TC
Tracy Colodny
Oct 20, 2025
2.0
My husband and stopped for ice cream on our way home we live in Bay City we don't have a Dairy Queen in Bay city..yes we stopped in close to closing time but it doesn't matter..the girl working Alex was very rude slammed our blizzards on the counter did not flip either of them upside down and no thank you have a good night or nothing..VERY RUDE
CE
Carol Elgie
Oct 4, 2025
5.0
Their double cheese burger is my favorite fast food burger. Pair it with a Blizzard and I am a happy lady. Always clean and the staff is friendly.
KK
Karnac1977
Sep 20, 2025
5.0
Awesome burgers, fresh hot fries, and of course, the iconic Blizzard. Can't go wrong here. 😋👍
LM
lisa Marshall
Sep 5, 2025
1.0
The hours were wrong on google. A worker told me to drive by and look at the window for correct hours. We got blizzards and they were half way melted and not served to us upside down. There were people behind us because they too looked the hours up online, and were told they would still serve them because they still had dirty dishes to do so they would be there. I gave 4 stars for service because they did make our blizzards. My family is from Tawas, I came to visit from Texas, I haven't been to this DQ in probably 20 years. I'm very disappointed!! I will not be back!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as part of their fast-food menu.
What are the operating hours of Dairy Queen Grill & Chill?
They are open Monday through Saturday from 11:00 AM to 8:30 PM, and Sunday from 12:00 PM to 8:30 PM.
Does Dairy Queen Grill & Chill accommodate families with children?
Yes, the location is family-friendly and provides booster seats, high chairs, and is wheelchair accessible with restrooms available.
Are there any special menu items at Dairy Queen Grill & Chill?
Specialties include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes and malts, and ice cream cakes from DQCakes.com.
Can I find exclusive deals or promotions for Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen app for exclusive deals and mobile offers.
What is the address and contact number for Dairy Queen Grill & Chill in East Tawas?
The restaurant is located at 118 W Bay St, East Tawas, MI 48730-1202. The phone number is +1 989-362-2071.
Is there a website or social media page for Dairy Queen Grill & Chill in East Tawas?
Yes, you can visit their website at https://www.dairyqueen.com/en-us/locations/mi/east-tawas/118-w-bay-st/189/ and find them on Facebook at http://www.facebook.com/EastTawasDairyQueen.
What nearby places can I visit before or after enjoying Dairy Queen Grill & Chill?
Nearby spots include Thyme At The Point restaurant and beach, Lake Huron, Tilly's Cafe and Tea House for coffee, and Barnacle Bill's seafood restaurant, offering great options to complement your visit.
Are there other food or shopping options close to Dairy Queen Grill & Chill?
Yes, Hungry Howie's Pizza is nearby for pizza delivery, there are clothing stores like Normans and Lake Life, and flower shops such as Precious Petals Flower Shop and Market on Route 23.
How can nearby mobile phone stores be useful for customers visiting Dairy Queen Grill & Chill?
Customers can visit nearby mobile phone stores like Mobile Edge, AT&T East Tawas, and AT&T Authorized Retailer to purchase or service their phones, which could be convenient before or after dining.