Dairy Queen Grill & Chill

4.4
488 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
118 W Bay St, East Tawas, MI
48730-1202, United States

Hours

Reviews

4.4
488 reviews
5 stars
300
4 stars
124
3 stars
32
2 stars
17
1 star
15

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food freshness; some customers received reheated items while others enjoyed fresh meals.

Service Experience

Service quality varied; some staff were friendly and efficient, while others were reported as rude or inattentive.

Cleanliness

Concerns about cleanliness in the dining area and bathrooms, with several customers noting dirty floors and tables.

Ice Cream

Ice cream received consistent praise for being delicious and well-prepared, particularly the Blizzards.

Accessibility

Issues with seating and accessibility for larger individuals and those with disabilities were highlighted.
  • ND
    Nancy D
    Oct 21, 2025
    2.0
    We stopped about 7 p.m. We were the only customers when we arrived and ordered hot food. It seemed like the food had been sitting there and was reheated, not good. The fries tasted like they'd been microwaved. On the upside, the ice cream was delicious and the staff was pleasant and efficient. Would try it again during a busier time when food might be prepared freshly, because we've eaten at other DQs and the food has been much better.
  • TC
    Tracy Colodny
    Oct 20, 2025
    2.0
    My husband and stopped for ice cream on our way home we live in Bay City we don't have a Dairy Queen in Bay city..yes we stopped in close to closing time but it doesn't matter..the girl working Alex was very rude slammed our blizzards on the counter did not flip either of them upside down and no thank you have a good night or nothing..VERY RUDE
  • CE
    Carol Elgie
    Oct 4, 2025
    5.0
    Their double cheese burger is my favorite fast food burger. Pair it with a Blizzard and I am a happy lady. Always clean and the staff is friendly.
  • KK
    Karnac1977
    Sep 20, 2025
    5.0
    Awesome burgers, fresh hot fries, and of course, the iconic Blizzard. Can't go wrong here. 😋👍
  • LM
    lisa Marshall
    Sep 5, 2025
    1.0
    The hours were wrong on google. A worker told me to drive by and look at the window for correct hours. We got blizzards and they were half way melted and not served to us upside down. There were people behind us because they too looked the hours up online, and were told they would still serve them because they still had dirty dishes to do so they would be there. I gave 4 stars for service because they did make our blizzards. My family is from Tawas, I came to visit from Texas, I haven't been to this DQ in probably 20 years. I'm very disappointed!! I will not be back!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill serve?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as part of their fast-food menu.

What are the operating hours of Dairy Queen Grill & Chill?

They are open Monday through Saturday from 11:00 AM to 8:30 PM, and Sunday from 12:00 PM to 8:30 PM.