Taco Bell

3.3
716 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1051 Trowbridge Road in East Lansing. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1051 Trowbridge Road, East Lansing, MI
48823, United States

Hours

Reviews

3.3
716 reviews
5 stars
237
4 stars
143
3 stars
95
2 stars
47
1 star
194

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, many noted inconsistencies in quality, with complaints about incorrect items, cold food, and poor preparation.

Cleanliness and Atmosphere

The restaurant was generally described as clean, but there were reports of unsanitary conditions and poor management of the dining area.

Staff Performance

Feedback highlighted a mix of positive and negative staff interactions, with some employees praised for their friendliness while others were criticized for rudeness and lack of professionalism.

Ordering Experience

Customers expressed frustration with the reliance on kiosks for ordering, as well as issues with the mobile ordering system and lack of clear communication from staff.
  • AA
    Alec A
    2 days ago
    1.0
    Absolute shit. Went there for a simple meal and the employee sighed as I was talking to her as if I was making her one job so hard. Took 3 people to take off one single item too. Completely horrible service, if I were dying of starvation I would still pass this place by.
  • MC
    Miranda Cox
    2 days ago
    1.0
    We have been to this taco bell only a few times due to the poor service and incorrect orders. We'll for the 3rd time we got short changed. We ordered a simple order of 2 soft tacos, 2 chips and cheese, and then 2 steak grilled cheese burritos. We again waited awhile but oh well. Then we got 1 chips and cheese with legit 6 chips in the bag and 1 burrito. I went in to get the correct order of 2 chips and cheeses but there was 3 people ahead of me which had not been helped or even acknowledged. It's not just a one time "oops" event. This has happened each time before to waiting an abnormal amount of time as well as getting the wrong order. We could not get the order fixed due to having 2 babies in the car and the extra wait time. Eventhough this place is close to us, we will go out of our way for fast food.
  • IG
    Isabella Green
    Nov 14, 2025
    1.0
    went through the drive thru with 2 pick up orders. they told me they could only do one, yet sent both through so both were made at once. when i got to the window, the guy handed me the bag aggressively and wouldn’t even look in my direction. the line for the first order was not very long, yet still took 20 minutes. i went back through again, waited another 20 minutes, only for them to say the didn’t have the order (because it was already sent through and made). waited 40 minutes total for two really small orders, the worker was extremely rude, and the food was cold since they made it the first time i went through. they could have just handed both bags since they were both done, but decided to be petty. some these workers should find a new job if this is too much for them to handle
  • LD
    Lisa Dunbar
    Nov 12, 2025
    1.0
    Waited t get our order inside so long, my husband went up to the counter, it was right there behind the counter and nobody bothered to tell us! Filthy with flies on the wall, this place caters to the drive through. Felt like we were bothering them. Won't go back for sure to this location, will have to think about if we want to go back to any of them at all.
  • DH
    Daniel Hettich
    Nov 4, 2025
    1.0
    Took an unbelievable amount of time to get my food. I would have just drove away but once you’re online you can’t leave. Not busy at all, no people inside, and it took 20 minutes to get food. Ridiculous

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 1051 Trowbridge Road?

The drive-through is open daily from 9:00 AM to 5:00 PM.

Where is the Taco Bell located in East Lansing?

It's located at 1051 Trowbridge Road, East Lansing, MI 48823, USA.