Subway

3.7
174 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local East Lansing Subway® Restaurant at 1100 E Grand River brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1100 E Grand River, East Lansing, MI
48823, United States

Hours

Reviews

3.7
174 reviews
5 stars
85
4 stars
32
3 stars
14
2 stars
8
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service, with some praising friendly staff while others highlighted rude and unprofessional behavior from management.

Food Quality

While many customers enjoyed the food, there were complaints about stale bread and incorrect orders, leading to dissatisfaction.

Staffing Issues

Several reviews mentioned staffing problems, including slow service and employees being overwhelmed during busy times.

Cleanliness

There were multiple reports of unsanitary conditions, including improper glove use and a lack of cleanliness in the store.

Customer Experience

Positive experiences were noted for friendly interactions, but negative experiences were highlighted due to rude staff and unaddressed complaints.
  • KM
    Kyle Martin
    Oct 26, 2025
    5.0
    I pass 3 different subways to come to this one. Service is top notch, the food is just as good, and the prices are the best in the area!
  • SV
    Sarah Vincent
    Oct 26, 2025
    5.0
    Super friendly staff, and my sub was perfect!
  • KK
    King Kyle
    Oct 1, 2025
    1.0
    I definitely wouldn’t go in here the manager makes up her own rules and policies she is definitely racist a store full of people and she said I made her a black man feel unsafe yet no one else was bothered by me her only problem was she didn’t wanna sell me 12 cookies because I needed to place a cater order first. I left went and contacted corporate and they told me I can buy 3,6,12 cookies she still refused to sell to me then she called the cops they said she was wrong and but now I’m banned from that subway because she wanted to make her own rules in someone else’s store
  • DG
    Darian Garcia
    Oct 1, 2025
    1.0
    The manager is very rude, threatened to call the cops on me because I asked her why I can’t order 12 cookies, called me names when no where on the menu says I can’t order 12 cookies. Unprofessional, racist & clearly hates her life & job.
  • SM
    Stina Marie
    Oct 1, 2025
    1.0
    Worst experience at a restaurant and/or business ever. Manager is very rude, lazy and clearly hates her job. She is very rude to customers. Rather than offering to help them she shouts in their faces and threatens them. Her negative energy festers and spreads to anyone and everyone who enters “her” establishment. Buyer beware! 🤫

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 1100 E Grand River, East Lansing, MI 48823, USA.

What are the operating hours of this Subway location?

This Subway is open daily from 10:00 AM to 11:00 PM.