Brand Certified
McDonald's
3.3(1308 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1024 East Grand River Road, East Lansing, MI
48823, United States
Certified by McDonald's • Mar 01, 2026
(517) 332-6647
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,308 reviews
5 stars
441
4 stars
248
3 stars
212
2 stars
99
1 star
308
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and dismissive behavior from staff, particularly during late-night shifts.
Food Quality
Customers frequently reported issues with food quality, including cold items, incorrect orders, and poor preparation.
Service Speed
Many customers experienced long wait times, both in the drive-thru and for in-store orders, often exceeding reasonable expectations.
Cleanliness
The restaurant was often noted as dirty, with complaints about the state of the dining area and bathrooms.
Mixed Experiences
While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
- GGGriff4 days ago1.0Customer service is trash. Guy on the speaker was rude to my son today while he was ordering. Pulled off and would never recommend this place. Especially the late night shift around midnight. Horrible. Would give it a 0 if I could.
- JKJacob Kuzera4 days ago1.0They literally just told me my food wasn’t there and would not remake it because they believe it was already taken. Just stole my money and did nothing.
- GBGracie BFeb 20, 20261.0I ordered two meals from the drive thru. One of my orders forgot to order sauce. I asked at the window for the order (mom of two kids) and they refused to give me sauce because they can’t “charge me at the window.” It’s McDonald’s? If we order a meal we should be able to get sauce… never experienced that before.
- ZKZachary KozlowskiFeb 16, 20264.0Average McDonald's experience, food is consistent and staff is very friendly. Pretty clean too
- RLRyan LewisFeb 10, 20261.0Never had an issue with the food, but any time I’ve been in here the employees and management have all struck me as rude, standoffish, and not particularly attentive. I’m more than willing to drive a bit further and go out to Okemos instead to be quite honest.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's location is open 24 hours every day of the week.
Does this McDonald's offer drive-through service?
Yes, the drive-through is open 24/7 at this McDonald's location.
What delivery options are available for this McDonald's?
Delivery options include same day delivery, no-contact delivery, and curbside pickup.
Can I order from McDonald's using a mobile app?
Yes, you can order via the McDonald's App available on both Apple App Store and Google Play Store.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 1024 East Grand River Road, East Lansing, MI 48823, USA.
Which nearby places of interest can I visit before or after dining at McDonald's?
Nearby places include Michigan State University, Domino's Pizza, and Jiffy Lube, offering options for education, additional dining, or vehicle services.
Are there other fast food or restaurant options near this McDonald's?
Yes, nearby food options include Domino's Pizza, Georgio's Pizza, Viet-Thai Kitchen, Qdoba, and Subway.
Is there convenient access to vehicle services near McDonald's?
Yes, Jiffy Lube and Valvoline Instant Oil Change are nearby for oil changes and automotive repair.
Does this McDonald's offer any rewards or promotions?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website