Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,298 reviews
5 stars
437
4 stars
246
3 stars
210
2 stars
99
1 star
306
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, leading to negative experiences.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Speed of Service
Customers frequently complained about slow service, with long wait times at both the drive-thru and inside the restaurant.
Cleanliness
The restaurant was often described as dirty, with reports of unclean tables and bathrooms.
Customer Experience
While some customers praised friendly staff and good food, the overall sentiment leaned towards dissatisfaction due to service and food issues.
- ZZZidaneJan 1, 20261.0Always closes at 4am for 25 minutes
- JBJoyce ByrdDec 26, 20252.0I can't believe that this location do not sell fish. This was totally unheard of. Please consider selling fish. I had to travel to the Okemos location. Fast food is no longer.
- SJShamonica JollyDec 13, 20251.0I pulled up to order food & the lady was rude & told me , I don’t have to take your order, you can come inside & I pulled off.. How are you gone tell me what you heard me say & I'm telling her, I didn’t say it… If you don’t have the proper customer skills to assist & at least say, well I apologize, I thought I heard you say that, maybe being a cashier isn’t for you!!!!
- SRShawn ReileyDec 12, 20251.0Went to drive thru for breakfast at 530am waited 10 min at drive thru,no greeting no nothing,I pull up to first window, nobody there ,I honk,nothing,go to second window, nobody there. Owner is losing business for sure. Will not return
- RORayce O'ConnellDec 3, 20251.0I rarely get fast food and the last 3 times I have ordered here I've ordered 2 mcchickens with pickles and bacon added and all 3 times I've not had pickles or bacon added. It even says it on the pakcage. How can you be that bad? I feel like I deserve compensation at this point, like damn this is the worst McDonald's.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's location is open 24 hours every day of the week.
Does this McDonald's offer drive-through service?
Yes, the drive-through is open 24/7 at this McDonald's location.
What delivery options are available for this McDonald's?
Delivery options include same day delivery, no-contact delivery, and curbside pickup.
Can I order from McDonald's using a mobile app?
Yes, you can order via the McDonald's App available on both Apple App Store and Google Play Store.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 1024 East Grand River Road, East Lansing, MI 48823, USA.
Which nearby places of interest can I visit before or after dining at McDonald's?
Nearby places include Michigan State University, Domino's Pizza, and Jiffy Lube, offering options for education, additional dining, or vehicle services.
Are there other fast food or restaurant options near this McDonald's?
Yes, nearby food options include Domino's Pizza, Georgio's Pizza, Viet-Thai Kitchen, Qdoba, and Subway.
Is there convenient access to vehicle services near McDonald's?
Yes, Jiffy Lube and Valvoline Instant Oil Change are nearby for oil changes and automotive repair.
Does this McDonald's offer any rewards or promotions?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.