Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 623 E. Grand River Avenue in East Lansing is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers for being delicious and fresh, but there were mixed reviews about the fries, with some finding them soggy or underwhelming.
Service Issues
Several reviews highlighted inconsistent service, including incorrect orders and unfriendly staff, leading to customer dissatisfaction.
Pricing Concerns
Many customers felt that the prices were too high for the portion sizes and quality of food, with some expressing disappointment over reduced fry portions.
Cleanliness and Atmosphere
The restaurant was often noted for its cleanliness and welcoming atmosphere, although some customers reported unsanitary conditions.
TP
Tara Parr
5 days ago
4.0
Burger was good, but there wasn’t very many fries and they were soggy.
CB
Cassandra Burk
Feb 13, 2026
4.0
First time ordering from here. The Bacon cheeseburger was really good. The fries are just not it. I wanted to love them because of the catchy ads, but they were soggy and the seasoning wasn’t that good. For the price of them, it was pretty disappointing. We ordered the Cajun fries. I’d have the burger again.
MW
Matthew Welmerink
Jan 27, 2026
5.0
I just had one of the best meals of my life thanks to these two legends. The guy on the left made the fries that were crispy, perfectly seasoned, and had my mouth watering. The guy on the right made my bacon double cheeseburger and… OH. MY. LAWD. Absolute perfection. Every bite was unreal. 10/10 across the board. If you see these two lovely men working, you already know you’re about to get an amazing meal.
KK
Kbby
Jan 27, 2026
4.0
The GM was very nice and polite!
SH
Steve H
Jan 26, 2026
2.0
Recently they have significantly reduced the portion of the regular fry. It no longer comes in the cup, just a small bag. (I actually thought I was given the wrong size so I confirmed with the shift lead.) The old generous shareable fry portion was a big draw for me so I doubt I'll find myself returning.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys in East Lansing accept reservations?
No, Five Guys at 623 E. Grand River Avenue in East Lansing does not accept reservations.
What are the operating hours for Five Guys in East Lansing?
Five Guys East Lansing is open daily from 11:00 AM to 10:00 PM.
What types of payment does Five Guys East Lansing accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Five Guys East Lansing offer delivery and pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Where can I view the menu or place an order online for Five Guys East Lansing?
You can view the menu and place orders online at https://order.fiveguys.com/location/east-lansing/menu or download the Five Guys app from the Apple App Store or Google Play Store.
Is the Five Guys East Lansing location wheelchair accessible?
Yes, this location has wheelchair accessible entrance, seating, parking, and restrooms.
Does Five Guys East Lansing have options for special diets like gluten-free or vegan?
They offer bunless options such as lettuce wraps and veggie sandwiches, but cross-contamination risk exists and they do not specifically serve vegan or fully gluten-free menus.
What nearby places can I visit before or after dining at Five Guys East Lansing?
After your meal, you might visit nearby spots like the Eli and Edythe Broad Art Museum for modern art exhibits or enjoy a beverage at Gong Cha bubble tea, both within walking distance.
Are there other dining options close to Five Guys East Lansing?
Yes, nearby restaurants include Jimy's Asian Cuisine, Cottage Inn Pizza, Taco Bell, and Jimmy John's for a variety of tastes.
What nearby services are convenient for customers visiting Five Guys East Lansing?
Customers can access services such as banking at Chase and computer repair at Mac Men Computers conveniently close to Five Guys.
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