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Five Guys

4.4
(1430 reviews)

Business Details

(517) 332-3483
https://restaurants.fiveguys.com/623-e-grand-river-avenue

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 623 E. Grand River Avenue in East Lansing is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
623 E. Grand River Avenue, East Lansing, MI
48823, United States

Hours

Reviews

4.4
1,430 reviews
5 stars
923
4 stars
331
3 stars
86
2 stars
40
1 star
50

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers for being delicious and fresh, but there were mixed reviews about the fries, with some finding them soggy or underwhelming.

Service Issues

Several reviews highlighted inconsistent service, including incorrect orders and unfriendly staff, leading to customer dissatisfaction.

Pricing Concerns

Many customers felt that the prices were too high for the portion sizes and quality of food, with some expressing disappointment over reduced fry portions.

Cleanliness and Atmosphere

The restaurant was often noted for its cleanliness and welcoming atmosphere, although some customers reported unsanitary conditions.
  • TP
    Tara Parr
    5 days ago
    4.0
    Burger was good, but there wasn’t very many fries and they were soggy.
  • CB
    Cassandra Burk
    Feb 13, 2026
    4.0
    First time ordering from here. The Bacon cheeseburger was really good. The fries are just not it. I wanted to love them because of the catchy ads, but they were soggy and the seasoning wasn’t that good. For the price of them, it was pretty disappointing. We ordered the Cajun fries. I’d have the burger again.
  • MW
    Matthew Welmerink
    Jan 27, 2026
    5.0
    I just had one of the best meals of my life thanks to these two legends. The guy on the left made the fries that were crispy, perfectly seasoned, and had my mouth watering. The guy on the right made my bacon double cheeseburger and… OH. MY. LAWD. Absolute perfection. Every bite was unreal. 10/10 across the board. If you see these two lovely men working, you already know you’re about to get an amazing meal.
  • KK
    Kbby
    Jan 27, 2026
    4.0
    The GM was very nice and polite!
  • SH
    Steve H
    Jan 26, 2026
    2.0
    Recently they have significantly reduced the portion of the regular fry. It no longer comes in the cup, just a small bag. (I actually thought I was given the wrong size so I confirmed with the shift lead.) The old generous shareable fry portion was a big draw for me so I doubt I'll find myself returning.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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