Five Guys

4.4
1424 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 623 E. Grand River Avenue in East Lansing is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
623 E. Grand River Avenue, East Lansing, MI
48823, United States

Hours

Reviews

4.4
1,424 reviews
5 stars
921
4 stars
328
3 stars
86
2 stars
39
1 star
50

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the burgers and fries for being delicious and fresh, although some noted issues with portion sizes and temperature.

Service Issues

Several reviews highlighted poor service experiences, including incorrect orders, long wait times, and unfriendly staff.

Pricing Concerns

Many customers expressed that the prices are high for fast food, with some feeling that the quality does not justify the cost.

Cleanliness

The restaurant was generally reported as clean, but there were some complaints about unsanitary practices.
  • SS
    Scott Schmidt
    4 days ago
    1.0
    Well this restaurant for $50+ for a family of three to eat has gone down hill. So the last 2 times we have eaten here something is wrong. Last time the burgers were burnt and tasted awful. Today we order 2 bacon cheeseburgers and get no bacon along with no extra fries at all. I will no longer come here after this...
  • SQ
    Sean Q
    Jan 4, 2026
    5.0
    Fresh, hot and expertly crafted burgers and fries made daily at Five Guys Burgers & Fries! Tasty shakes and hot dogs available as well! Laid back, simple interior makes for a nice dining experience! A little on the pricey side, but for the freshness and portions this easily makes up for the cost! Eat at Five Guys today!
  • GP
    Gwen Porter
    Jan 2, 2026
    5.0
    Five guys is always a goes to place for my family to get quality food. We’ve always been delighted with our experience and with the friendly staff.
  • SC
    Shawn Cummins
    Dec 23, 2025
    4.0
    I always like the consistency of Five Guys Burgers and Fries. We stopped in for lunch while visiting my daughter on MSU campus. Parking in the garage is not that hard and it's a short walk to the business. Upon entering. This location is long and narrow compared to other locations. The ordering is standard. The guy at the counter was very helpful and pretty cool. The entire staff was chatting and welcoming. We ordered our usual. Two burgers with all our fav toppings and large fry to split. The condiment counter is about half way though the dining room. Burgers were very good. Fries all be it always very good have gotten a tad less on quantity. I always loved the extra scoop in the bag:) Why four stars. Well. I do NOT like when confronted with a " tip " screen while immediately standing in front of someone. That is absolutely unacceptable. Awkward and annoying. It's fast food. You don't tip McDonald's why you here. No one does table service. So. Get rid of it. Tip fatigue. ! We will be back for sure to enjoy another really good burger !
  • ZR
    Zavier Ronsworth (R)
    Dec 19, 2025
    5.0
    I would like to express my gratitude for the exceptional experience. The food was delightful, and the store maintained an impressive level of cleanliness. The staff demonstrated a commendable friendliness, and I appreciated that both freestyle machines were in proper working order. Furthermore, I was pleased to find that my order was prepared and served promptly, arriving hot and ready upon my arrival.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.