Business Details
About
Mexican Restaurant
Chipotle Lake Lansing Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.6
217 reviews
5 stars
59
4 stars
24
3 stars
13
2 stars
22
1 star
99
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and rude staff interactions.
Food Quality
Many reviews highlighted poor food quality, including cold items, incorrect orders, and unsatisfactory portion sizes.
Cleanliness
The restaurant was often described as dirty, with unclean tables and food debris, raising concerns about hygiene.
Stock Availability
Numerous customers noted that the location frequently ran out of key ingredients, impacting their dining experience.
Mixed Experiences
While some customers had positive experiences with food and service, many others reported consistent issues, indicating a lack of reliability.
- HMheath mcbrayer3 days ago1.0Brutally slow, low quality. Possibly the worst Chipotle in the world!!
- PPpoblo poopned5 days ago2.0The food isn’t bad but I’m not sure if it’s staffing or new management but the last 6 months months the service has gotten extremely slow. If you order your drive through food you better carve out 30-40 minutes of your day. Like i said I’m sure it’s not the employees fault maybe it’s just low staff something has got to change.
- JTJacob Templin-FultonNov 8, 20251.0I have been here like 10 times because it's close to my house. Whenever I come in, they literally only have one option of meat and they never have veggies. It would normally not be a huge problem but it's every time, no matter what time of day or what day of the week. Just don't plan on eating here if you want something specific.
- UAuse anywhereNov 4, 20251.0As soon as i walked in I was greeted with a rude gaze like I was bothering them. Afterwards when I went to order I simply chose a chicken bowl with sofritas, guac, and small fountain drink and mind u this was when they offered $6 for the bowls. I thought the final price would come out to 12-15 dollars but it came out to a whopping $18.44!!!! ALMOST $20. I did the math and even reordered online and got it for 14.46 online this doesn’t make sense. I got over charged for no absaloutle reason with bad service. I am deeply upset and dissapointed.
- ESElizabeth SpringerOct 31, 20255.0This is the only chipotle I visit when passing through Lansing. Even when they have made mistakes in my order (rarely) they work hard to make it right.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Lake Lansing Road serve?
Chipotle Mexican Grill serves customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill on Lake Lansing Road?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in East Lansing?
It is located at 1603 W Lake Lansing Rd, East Lansing, MI 48823, USA.
Can I order food online from Chipotle Mexican Grill on Lake Lansing Road?
Yes, you can order online via their website at https://order.chipotle.com/ or through the Chipotle app.
How can I contact Chipotle Mexican Grill on Lake Lansing Road?
You can contact them by phone at +1 517-246-4833 or email at MI.4691.LakLansingRD@chipotle.com.
Does Chipotle Mexican Grill on Lake Lansing Road have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What nearby places can I visit before or after dining at Chipotle on Lake Lansing Road?
You can visit nearby places such as Spartan Hall of Fame Cafe and the Hall of Fame Cafe for events or dining, and indulge in treats at Glazed & Confused bakery or Baskin-Robbins ice cream shop.
Are there nearby health and medical services near Chipotle Mexican Grill at Lake Lansing Road?
Yes, nearby services include Athletico Physical Therapy, Sparrow Medical Group, and East Lansing OB/GYN clinics.
What other restaurants are located near Chipotle Mexican Grill on Lake Lansing Road?
Nearby restaurants include Jimmy John's, Burger King, Sir Pizza, and Tropical Smoothie Cafe for a variety of dining options.
How can nearby transit or banks in the area assist customers visiting Chipotle on Lake Lansing Road?
Nearby banks like Mercantile Bank and PNC offer convenient financial services, while close proximity to various businesses and clinics makes this location accessible for errands and appointments combined with dining at Chipotle.