Chipotle Lake Lansing Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported extremely slow service, with long wait times for both in-person and online orders.
Food Quality
While some customers enjoyed the food, many reported issues with incorrect orders, missing items, and poor food quality.
Cleanliness
Numerous reviews highlighted significant cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling ignored or disrespected.
Stock Availability
Many customers noted that the location often ran out of key ingredients, impacting their meal choices.
AP
Ayushi Patel
2 days ago
1.0
Found more than one hair in my food. Absolutely disgusting
BP
Ben P
4 days ago
5.0
Order was ready ahead of time and all the food was present and accounted for. And it was as tasty as Chipotle usually is!
MM
Man Of Margarin
Jan 2, 2026
1.0
Food is good, but every time I come here nothing is ready, they are all still prepping 40-50 minutes after store is already open. Try hiring some people.
AA
Adam
Jan 1, 2026
1.0
COLD food. I did a pickup order through the Chipotlane. Everything was great except the temperature of the food.
All tacos felt like they had come from a refrigerator.
It was odd, they were all wrapped in foil too, so there should have been a little warmth. I picked up as soon as it was ready and opened within minutes.
I would NOT order ahead again
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Lake Lansing Road serve?
Chipotle Mexican Grill serves customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill on Lake Lansing Road?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in East Lansing?
It is located at 1603 W Lake Lansing Rd, East Lansing, MI 48823, USA.
Can I order food online from Chipotle Mexican Grill on Lake Lansing Road?
Yes, you can order online via their website at https://order.chipotle.com/ or through the Chipotle app.
How can I contact Chipotle Mexican Grill on Lake Lansing Road?
You can contact them by phone at +1 517-246-4833 or email at MI.4691.LakLansingRD@chipotle.com.
Does Chipotle Mexican Grill on Lake Lansing Road have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What nearby places can I visit before or after dining at Chipotle on Lake Lansing Road?
You can visit nearby places such as Spartan Hall of Fame Cafe and the Hall of Fame Cafe for events or dining, and indulge in treats at Glazed & Confused bakery or Baskin-Robbins ice cream shop.
Are there nearby health and medical services near Chipotle Mexican Grill at Lake Lansing Road?
Yes, nearby services include Athletico Physical Therapy, Sparrow Medical Group, and East Lansing OB/GYN clinics.
What other restaurants are located near Chipotle Mexican Grill on Lake Lansing Road?
Nearby restaurants include Jimmy John's, Burger King, Sir Pizza, and Tropical Smoothie Cafe for a variety of dining options.
How can nearby transit or banks in the area assist customers visiting Chipotle on Lake Lansing Road?
Nearby banks like Mercantile Bank and PNC offer convenient financial services, while close proximity to various businesses and clinics makes this location accessible for errands and appointments combined with dining at Chipotle.