Chipotle Mexican Grill

2.7
231 reviews
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About

Mexican Restaurant
Chipotle Lake Lansing Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1603 W Lake Lansing Rd, East Lansing, MI
48823, United States

Hours

Reviews

2.7
231 reviews
5 stars
65
4 stars
25
3 stars
13
2 stars
22
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times for both in-person and online orders.

Food Quality

While some customers enjoyed the food, many reported issues with incorrect orders, missing items, and poor food quality.

Cleanliness

Numerous reviews highlighted significant cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling ignored or disrespected.

Stock Availability

Many customers noted that the location often ran out of key ingredients, impacting their meal choices.
  • AP
    Ayushi Patel
    2 days ago
    1.0
    Found more than one hair in my food. Absolutely disgusting
  • BP
    Ben P
    4 days ago
    5.0
    Order was ready ahead of time and all the food was present and accounted for. And it was as tasty as Chipotle usually is!
  • MM
    Man Of Margarin
    Jan 2, 2026
    1.0
    Food is good, but every time I come here nothing is ready, they are all still prepping 40-50 minutes after store is already open. Try hiring some people.
  • AA
    Adam
    Jan 1, 2026
    1.0
    COLD food. I did a pickup order through the Chipotlane. Everything was great except the temperature of the food. All tacos felt like they had come from a refrigerator. It was odd, they were all wrapped in foil too, so there should have been a little warmth. I picked up as soon as it was ready and opened within minutes. I would NOT order ahead again
  • LJ
    lashonna johnson
    Dec 29, 2025
    5.0
    My family eats Chipotle atleast twice a week

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Lake Lansing Road serve?

Chipotle Mexican Grill serves customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the opening hours for Chipotle Mexican Grill on Lake Lansing Road?

Chipotle is open daily from 10:45 AM to 11:00 PM.