Brand Certified
Chipotle Mexican Grill
2.7(242 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
1603 W Lake Lansing Rd, East Lansing, MI
48823, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(517) 246-4833
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/mi/east-lansing/1603-w-lake-lansing-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4691
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Lake Lansing Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.7
242 reviews
5 stars
68
4 stars
28
3 stars
15
2 stars
23
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor service, particularly during busy hours.
Food Quality
While some customers enjoyed the food, many complained about cold, stale, or improperly prepared items, including missing ingredients.
Cleanliness
Numerous reviews highlighted significant cleanliness issues, with dirty tables and unsanitary food preparation areas.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling disrespected or ignored.
Stock Availability
Many customers noted that the restaurant often ran out of key ingredients, impacting their dining experience.
- MHMy H4 days ago5.0Friendly staff, fresh food and it's clean
- FMFernando MFeb 22, 20262.0Tables need attention to being cleaned. No clean tables found.
- JMJim MillevilleFeb 17, 20265.0Pretty standard chipotle. We had to wait a bit longer for the food than I would have like but nothing out of the ordinary
- CDChuck DumondJan 27, 20261.02nd time in a row that they didn't have product. Not driving out of my way again to be disappointed
- AHAnnie HicklingJan 16, 20263.0I had an interesting experience here... Placed an order online and went inside to pick it up. I did have to wait an additional 20 minutes for my order. There was a man there that was recording staff and screaming at them because he had been waiting for his food for 15 minutes. He said he would make sure they were all fired. They told him he needed to leave or they would call the police. I felt so bad for the employees because it was a lunch rush and they kept running out of everything. They apologized to me for the long wait on my order. Unfortunately when I opened my food it was missing a few things I had ordered. I will probably go back but order in person next time.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Lake Lansing Road serve?
Chipotle Mexican Grill serves customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill on Lake Lansing Road?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in East Lansing?
It is located at 1603 W Lake Lansing Rd, East Lansing, MI 48823, USA.
Can I order food online from Chipotle Mexican Grill on Lake Lansing Road?
Yes, you can order online via their website at https://order.chipotle.com/ or through the Chipotle app.
How can I contact Chipotle Mexican Grill on Lake Lansing Road?
You can contact them by phone at +1 517-246-4833 or email at MI.4691.LakLansingRD@chipotle.com.
Does Chipotle Mexican Grill on Lake Lansing Road have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What nearby places can I visit before or after dining at Chipotle on Lake Lansing Road?
You can visit nearby places such as Spartan Hall of Fame Cafe and the Hall of Fame Cafe for events or dining, and indulge in treats at Glazed & Confused bakery or Baskin-Robbins ice cream shop.
Are there nearby health and medical services near Chipotle Mexican Grill at Lake Lansing Road?
Yes, nearby services include Athletico Physical Therapy, Sparrow Medical Group, and East Lansing OB/GYN clinics.
What other restaurants are located near Chipotle Mexican Grill on Lake Lansing Road?
Nearby restaurants include Jimmy John's, Burger King, Sir Pizza, and Tropical Smoothie Cafe for a variety of dining options.
How can nearby transit or banks in the area assist customers visiting Chipotle on Lake Lansing Road?
Nearby banks like Mercantile Bank and PNC offer convenient financial services, while close proximity to various businesses and clinics makes this location accessible for errands and appointments combined with dining at Chipotle.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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