Brand Certified
Chipotle Mexican Grill
3.3(863 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
539 E Grand River Ave, East Lansing, MI
48823, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(517) 333-3680
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/mi/east-lansing/539-e-grand-river-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=779
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle East Lansing MSU is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.3
863 reviews
5 stars
309
4 stars
191
3 stars
79
2 stars
57
1 star
227
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude or unhelpful staff, with many experiences highlighting poor customer service and long wait times.
Food Quality
Numerous reviews mentioned subpar food quality, including stale ingredients, incorrect orders, and inadequate portion sizes.
Cleanliness
The restaurant was often described as dirty and unsanitary, with complaints about the state of the dining area and food preparation areas.
Staffing Issues
Many customers noted that the location is consistently understaffed, leading to slow service and frequent shortages of menu items.
Order Accuracy
There were multiple complaints about incorrect or incomplete orders, particularly with online and delivery services.
- DLDouglas Lilly6 days ago1.0This chipotle is labeled as the worst chipotle in Michigan, so that speaks volume for itself. One individual of a employee is very rude.. it’s like dude if you can’t present the standards of customer service just quit your job, the food can be good when they genuinely feel like working, through and through just go to another chipotle don’t waste your money here! - highly disappointed & wouldn’t recommend
- HRHarry RemeltsFeb 5, 20265.0Dude behind the counter, Timothy, was the realest dude iv'e met in a while. Exceptional customer service.
- MMMargaret McCarthyFeb 5, 20265.0Timothy was a delight to speak to while ordering. Will be coming back.
- CCCasandra ColeFeb 2, 20261.0Just came in for the quesadilla and was told they're only online? 😭
- EEemmaJan 25, 20261.0Please don’t go here. Every time I order they don’t even try to fill your bowl. I online ordered and paid extra money for a side of queso and then didn’t receive it in my order. Mind you, didn’t get a refund either. On top of this, my roommate and I had to wait over an hour for our food to arrive (ordered through the app). Maybe next time the workers can take 5 seconds out of their shift to read the label on the bag. Disappointing.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill East Lansing MSU?
Chipotle East Lansing MSU is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill East Lansing MSU located?
It is located at 539 E Grand River Ave, East Lansing, MI 48823, one mile north of Beaumont Hospital.
Does Chipotle East Lansing MSU offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill East Lansing MSU?
You can order online via their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
What types of food does Chipotle East Lansing MSU serve?
They serve customizable Mexican-inspired fast-casual food such as burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
Is Chipotle located near any notable places in East Lansing?
Yes, Chipotle East Lansing MSU is near several places including Michigan Shirt Works (a clothing and screen printing store), Massage and Wellness Store (a medical spa), and Espresso Royale coffee shop.
Are there other dining options near Chipotle East Lansing MSU?
Yes, nearby dining options include Sushiya! East Lansing (a sushi restaurant), The Meltdown (a cafe and dessert shop), and Hummus Hut - East Lansing (a Middle Eastern restaurant).
Can I visit local attractions or services close to Chipotle East Lansing MSU?
Certainly! Close by are places like Faith Presbyterian Church-Lansing for community events and East Lansing Underground Mixed Martial Arts for fitness activities.
Does Chipotle East Lansing MSU accept credit cards and offer catering?
Yes, they accept credit cards and provide catering services as part of their offerings.
How can I get in touch with Chipotle East Lansing MSU for inquiries?
You can contact them via phone at +1 517-333-3680 or email at mi.0779.msu@chipotle.com.
Brand Certified Facts from Chipotle Mexican Grill
Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: