Business Details
About
Mexican Restaurant
Chipotle East Lansing MSU is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
849 reviews
5 stars
305
4 stars
191
3 stars
77
2 stars
54
1 star
222
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions in the restaurant, including dirty floors and unclean bathrooms.
Staffing Issues
Many reviews highlighted that the location is consistently understaffed, leading to slow service and long wait times.
Food Quality
Customers frequently complained about poor food quality, including stale ingredients, incorrect orders, and inadequate portion sizes.
Service Experience
Numerous reviews mentioned rude or unhelpful staff, with several customers expressing frustration over the service they received.
Order Accuracy
There were many instances of incorrect or incomplete orders, with customers receiving items they did not order or missing key ingredients.
- JTJacob Tilton4 days ago1.0Want to hear a joke? The Chipotle on Grand River Ave in downtown East Lansing. This Chipotle is so poorly ran it’s honestly just sad. Anytime I want to grab food the line usually has around 8-10 people in it, and you’re bound to wait at least 25 minutes for your turn. If you’re luck they might have dried out chicken and steak that has probably been sitting out for hours, or they will tell you they are out of one or the other, which is absolutely embarrassing during peak hours. This place needs to either be shut down or find new management, because the service here is absolutely pitiful.
- KSKENDALL SMILEYNov 16, 20251.0Always out of food. Slow service that just doesn’t care. Food doesn’t look fresh. Do not go to this location if you want a good bowl.
- MRMarlon RaghubardayalNov 8, 20254.0The food was great and staff were very helpful. My issue however is that the environment was dirty. Most of the tables were dirty as well, it took me a while to find a clean spot to eat at. Even the bins were overflowing with garbage.
- DSDezy SakowskiNov 5, 20251.0Person working was a complete jerk. Was yelling at his coworker because there was no chicken ready for him to give. My bowl was completely sub par as the guy just slapped it together and threw it at me. Avoid this location at all costs it’s complete slop and dirty as a chipotle can be.
- MMMpOct 31, 20251.0Ridiculous. Second time I’ve tried to use the mobile pickup , and once again it’s completely trashed. They just don’t care. This is the state of my order after I was wondering what was leaking through the bag. It’s completely soaked the entire meal. I’m done here.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill East Lansing MSU?
Chipotle East Lansing MSU is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill East Lansing MSU located?
It is located at 539 E Grand River Ave, East Lansing, MI 48823, one mile north of Beaumont Hospital.
Does Chipotle East Lansing MSU offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill East Lansing MSU?
You can order online via their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
What types of food does Chipotle East Lansing MSU serve?
They serve customizable Mexican-inspired fast-casual food such as burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
Is Chipotle located near any notable places in East Lansing?
Yes, Chipotle East Lansing MSU is near several places including Michigan Shirt Works (a clothing and screen printing store), Massage and Wellness Store (a medical spa), and Espresso Royale coffee shop.
Are there other dining options near Chipotle East Lansing MSU?
Yes, nearby dining options include Sushiya! East Lansing (a sushi restaurant), The Meltdown (a cafe and dessert shop), and Hummus Hut - East Lansing (a Middle Eastern restaurant).
Can I visit local attractions or services close to Chipotle East Lansing MSU?
Certainly! Close by are places like Faith Presbyterian Church-Lansing for community events and East Lansing Underground Mixed Martial Arts for fitness activities.
Does Chipotle East Lansing MSU accept credit cards and offer catering?
Yes, they accept credit cards and provide catering services as part of their offerings.
How can I get in touch with Chipotle East Lansing MSU for inquiries?
You can contact them via phone at +1 517-333-3680 or email at mi.0779.msu@chipotle.com.