Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with food quality, including cold items, incorrect orders, and even food poisoning.
Service Speed
Many reviews highlighted slow service, both in the drive-thru and inside the restaurant, with some customers waiting excessively for their orders.
Cleanliness
Several customers noted poor cleanliness, including flies in the dining area, dirty bathrooms, and unclean surfaces.
Customer Service
Feedback indicated a mix of friendly and rude service, with multiple complaints about staff not addressing issues or being unhelpful.
CB
Christopher Belcher
4 days ago
2.0
Needs help.
NP
Nick Plummer
Jan 4, 2026
5.0
Got frostys to go. They were good.
BT
Brennen Thoune
Dec 23, 2025
1.0
got a chicken sandwich and had food poisoning within 2 hours of eating it don’t go here
OO
oneclearvoice
Dec 15, 2025
1.0
Ordered Chili no meat just beans. Tried again the second time today my husband ordered 4 large chili's and got them home they were small cup orders.And no meat again.Called and they said no those are the large chili's. And the crackers were smashed in the bag. Will never order from them again. They ripped us off !!
TK
Tyler Korn
Dec 8, 2025
3.0
Food was cold and took longer than usual at a another location.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 8581 Lansing Road, Durand, MI?
The drive-thru at this Wendy's is open every day from 6:00 AM to midnight (00:00).
Does this Wendy's location serve breakfast, and what meals are available?
Yes, this Wendy's serves breakfast along with lunch and dinner daily. You can order breakfast combos, sandwiches, coffee, and sides.
Can I order food online or through the Wendy's app for this location?
Yes, you can order online at order.wendys.com or use the Wendy's app available on the App Store to place your order for pickup, drive-thru, or delivery where available.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is delivery available from this Wendy's location?
Yes, delivery is available where applicable. To check service availability near you, please use the Wendy's app or order.wendys.com and enter your delivery address.
How can I contact Wendy's at 8581 Lansing Road for questions or feedback?
You can call the location directly at (989) 288-5188, or reach the Customer Care team at 888-624-8140. Feedback can also be submitted via Wendy's website contact page or Customer Satisfaction Survey online.
Are there other fast food restaurants near Wendy's at 8581 Lansing Road?
Yes, nearby fast food options include Subway, McDonald's, and Taco Bell, convenient if you want different dining choices in the same area.
What nearby places can help customers find Wendy's or provide additional services?
Customers can use nearby landmarks like Rite Aid pharmacy, The Exchange Network ATMs, and Shell gas station for orientation or additional errands when visiting Wendy's.
Are there fitness or recreational venues near this Wendy's location?
Yes, All About U Fitness & Wellness Center and Dutch Hollow Golf Club are nearby, ideal for combining a workout or leisure activity before or after dining.
Can I find lodging near Wendy's at 8581 Lansing Road in Durand, MI?
Yes, Quality Inn hotel is close by, convenient for travelers looking for accommodation near Wendy's.